Mabolo Royal Hotel

Hotels
6.9 (328 reviews)
17B MJ Cuenco Avenue, Corner C. Mina Street , Cebu City , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Dirty room
Uncomfortable amenities
Limited breakfast choices

Categories

Cleanliness
4.4
Dirty room and restroom. Concerns about uncleanliness were prominently mentioned.
Service
8.4
Staff were friendly and accommodating, promptly addressing room change requests.
Location
8.4
Location is very accessible and within walking distance to key areas.
Room Quality
5.4
Issues with room cleanliness and uncomfortable amenities were noted.
Amenities
6.4
Limited amenities compared to expectations, with some missing features.
Value for Money
8.4
Average experience for the price, with some aspects meeting expectations.
Food and Beverage
6.4
Breakfast options were limited, impacting the overall appeal.
Overall Experience
7.4
Mixed sentiments, with significant room for improvement but positive aspects acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:51

Property Description

Luxurious Accommodation
Experience comfort and convenience at Mabolo Royal Hotel in Cebu City. All rooms are air-conditioned with modern amenities including a flat-screen TV and en suite bathroom.

Exceptional Services
Enjoy the hospitality of a 24-hour front desk at your disposal. Whether you need assistance or recommendations, our dedicated staff is here to make your stay memorable.

Prime Location
Located just minutes away from SM City Cebu and Ayala Center Cebu, Mabolo Royal Hotel is the perfect choice for both leisure and business travelers. Plus, with free WiFi and private parking, your stay is hassle-free.

Book your stay at Mabolo Royal Hotel now for a truly unforgettable experience.

Important information:

Please note that only 1 child under 8 years old can stay free of charge using existing bed. Additional guests will be charged accordingly.
The hotel does not accept third-party credit card payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.9
Based on 328 reviews
Cleanliness: 4.4
Service: 8.4
Location: 8.4
Room Quality: 5.4
Amenities: 6.4
Value for Money: 8.4
Food and Beverage: 6.4
Overall Experience: 7.4
J
Johnny couple us
8
Pros:

Thanks

2026-03-12 via Nuitee
A
Aleksandra solo_traveller si
6
Okay for a quick stop, not for multiple days
Pros:

The hotel was close to the Cebu North Bus station. They upgraded my room free of charge. It was okay for a stopover for a few hours, but would not stay for multiple days. The AC was VERY good, cooled down the room quickly, but it was very loud.

Cons:

The room was not very clean. There was still hair in the bathroom floor from previous guests the room was not vacuumed and moped, the bedsheets and towels were (probably) washed but had stains everywhere. The shower head was dirty and rusty and spraying in all directions. Even though the bathroom was big it did not have any place for me to put my toiletries or clothes. I could not lock my room’s door, and had troubles locking the balcony door.

2026-03-10 via Nuitee
T
Tomé family_with_children ph
4
Staff are not friendly 😕
2026-02-11 via Nuitee
R
Raymond extended_group de
5
Pros:

Alles da , aber schlecht gepflegt .

Cons:

Nicht sauber, kein Warmwasser, sehr laute Umgebung

2026-02-11 via Nuitee
B
Bryan solo_traveller us
8
Pros:

Good place

Cons:

Mattress was hot

2026-01-31 via Nuitee
J
John couple gb
3
The worst hotel I have stayed in. Avoid.
Pros:

Very little, the bed was comfortable

Cons:

The room was empty when I moved in. No towels no cups microwave that did not work. When I complained no towel I was give a thin worn out grey(originally white) towel. Better towels next day. Out all day with make up room light illuminated but room not cleaned

2026-01-30 via Nuitee
A
Adam couple ph
8
2026-01-28 via Nuitee
N
Nuena - Cuyos couple ph
7
Poor in terms of cleanliness. Not worth it for its price.
Pros:

na

Cons:

The cr area is not well-cleaned. All Faucet including the shower was rusty and dirty.

2026-01-28 via Nuitee
A
adna couple ae
8
It was a very good stay. I was deeply rest
Pros:

Location is very accessible

Cons:

Nothing

2026-01-26 via Nuitee
J
Jayson couple au
1
I’m not happy instead holidays I gets stressed.
Pros:

Stinky bathroom and room moldy shower head and handle

Cons:

The not completely cleaned . Not enough towels . Always have water gone .

2026-01-20 via Nuitee
H
Harold couple ph
7
2026-01-20 via Nuitee
H
Hedeliza extended_group ph
10
2026-01-19 via Nuitee
C
Cenon extended_group au
5
2026-01-19 via Nuitee
T
Tyrone couple au
5
Pros:

Location close to malls and local attractions. 7/11 at the hotel.

Cons:

Noise. We must of been on the only emergency route between hospitals as every 5-10mins ambulance sirens passing by 24/7.

2026-01-19 via Nuitee
J
Josephine family_with_children se
7
2026-01-15 via Nuitee
V
Vernard solo_traveller ph
8
Suitable if you’re on a budget and if you prefer good location.
Pros:

Location near SM and Ayala. Free water.

Cons:

Limited channels available. Net is intermittent, not recommended for VAs or Digital nomad. No chairs available. Last time I checked some rooms have table and chair.

2026-01-05 via Nuitee
K
Keithrine Cae couple ph
8
Cons:

Didn’t provide towel for the floor

2026-01-03 via Nuitee
J
JANE MARIE S. extended_group ph
2
Pros:

Mabaho inside the room

Cons:

Yung hygiene sana tapos mabaho yung cr sa room

2025-12-23 via Nuitee
M
Mafe extended_group ph
5
Cons:

It took an hour to check in even though we booked it online.

2025-12-22 via Nuitee
M
Moe solo_traveller ph
8
2025-12-09 via Nuitee