Cassandra Culture Resort

Hotel manager is very kind and funny but hotel is ratjer rundown. Feels like a 3 star hotel that has seen its best years already. Rooms are dusty, breakfast tables not wiped, every step you will see sth broken. But that is a picture we whitness nowadays in most previously highly rated hotels. Due to Covid and lock down there was no money to maintain the hotels. The humidity in sri lanka quickly destroys materials so they need constant maintenance.

The last bit of approach to the resort is through an unpaved road. So its natural to be skeptical about what awaits you. But being in a secluded area probably gives the luxury of space. I must say I was pleasantly surprised to get such a property at a fairly reasonable price.
There are 2 buildings. Try to select the older one since it provides a view of the Sigriya Rock, the biggest attraction around Dambulla. I stayed in the new wing. The family room was quite spacious and overlooked lush forest. The washroom was also large sized.
We ordered a la carte for dinner and dishes were well prepared. Breakfast was sumptuous as well. Since there were a lot of cancellations due to Covid, the staff was always around to help the few guests. They kept chatting us up to make us feel welcome.
Overall a nice well run small resort.

Excellent stay, very helpful staff, quiet location, great food and will recommend.

Excellent service, nice room and a great pool. The buffet dinner and breakfast was delicious and served great Sri Lankan food.

Hotel is accessible only by a really rough mud path. Upon check in, I was given a room with only one king bed. I specified preference for one king and one twin in my booking. Somehow this information wasn't submitted to the hotel. Hotel staff didn't take any initiative to resolve this issue at all until I pushed them one step at a time.

Convenient, co-operative

Love everything of the hotel , great service beautiful rooms ,clean , great atmosphere

This holiday was magical. The staff was friendly, attentive and did their best to make us feel home. The pool is designed in a fantastic way, that our two years old could play freely, while we could swim right next to him. The rooms were super clean and spacious and the chef was making a special menu for every meal. This is a must stay, if you truly want to relax and break away from the usual.

Outstanding customer service. Manager noticed me attending dinner alone and discretely enquired about my wife. I told him she was sick and he immediately arranged for water and coke to be sent to the room. This level of perception is rare and very admirable. Really enjoyed our short stay at Cassandra resort.

The hosts were great and very welcoming. such an amazing treatment. Also the property is new and super clean. Great location and near all the best restaurants in town.
As someone who travels to a different country every week, I have to say Cassandra properties are the best in terms of value.

Nice new hotel, they where still building. Little difficult to drive to with our own tuktuk. Food was good but expensive, but there is not really anything else in the nearby.

Cassandra Culture Resort stood out with its excellent food and staff. Quiet location handy to Lion rock and the National Park, we really enjoyed our stay here.

スタッフのホスピタリティー最高に良かった。常に笑顔を絶やさづにコムユニュケーションを取ろうとする姿はと手の心地よく思えた。
よって、スタッフが良ければ施設の多少の難は気にならbなくなりますね。
次回はロングステイをしたいですね。

Great setting and food and service was good,
Not keen on the supplements payable for drinkable coffee and fresh fruit juice - rather pay a bit extra and have this as standard

Ich bin zufrieden mit dem Hotel

静かでリラックスできました。周辺は車がないとだめで、夕食付きにして正解でした。
お部屋は清潔。ジャクジーが気持ちよかったです。
ヨーロッパの方とスリランカの方ばかりで、私らに対してとスタッフの対応がなんか違うように感じました。（あっさりしすぎている）

Bon accueil, personnel sympathique, le repas du soir est varié et très bon. Seul bémol que l'hôtel est loin de la ville, difficile d'accès et l'hôtel propose des prix un peu excessifs pour le transport. Avec "Hôtel.com" on a eu 50% sur le spa, mais il n'y a pas de spa dans cette hôtel...Donc ils m'ont proposé "un prix sur mesure avec la remise" dans un autre hôtel, mais en réalité ca été le prix plein

We really enjoyed our stay.
The hotel is a bit removed from the rest and was hard to get to as the tuk tuk drivers did not appear to know where it was.
The hotel calls a tuk tuk for you when you want to go and see the various sites around. The driver we had was exceptional and very helpful. We used him for 3 days while we were there.
Weather ordered room service and had some issues which were resolved very well by Jeffery the manager. He went out if his way to make amends and truly went beyond resolving the issue.
Big thanks to Jeffery the manager and Dumenda our tuk tuk driver.
It is people like this that make Sri Lanka a lovely place to visit. Jinn

We liked the out of the way setting, which included a large variety of wildlife stopping by at all hours. The staff were also excellent and couldn't do more for you.

All staff were extremely friendly and helpful. Super clean room, with the best Wi-fi we have experienced in Sri Lanka. Buffet breakfast and dinner (don’t be put off by the buffet, it was a great way to try new local dishes) exceeded expectations and was delicious. Pool and surrounding area was well maintained. Would highly recommend.