Shinsaibashi Grand Hotel Osaka

Hotels
8.5 (1377 reviews)
Chuo-ku Higashishinsaibashi 2-4-4 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Inconsistency in cleanliness

Categories

Cleanliness
7.83
Multiple comments indicated rooms were small and not very clean.
Service
9.8
Excellent staff support noted in several reviews, very willing to assist.
Location
9.34
Consistent praise for the location, central and close to transport and attractions.
Room Quality
7.29
Rooms noted to be small with some issues reported.
Amenities
8.32
Standard amenities reported, but some rooms lack sufficient space.
Value for Money
8.78
Average value; some guests appreciated the pricing relative to the location.
Food and Beverage
7.83
Breakfast quality and variety received mixed reviews; some were disappointed.
Overall Experience
8.8
Guests had a primarily positive experience despite a few notable downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:16

Property Description

City View Rooms with Modern Amenities
Enjoy the stunning city view from our carpeted rooms equipped with air conditioning, flat-screen TV, and free WiFi. Indulge in complimentary toiletries, yukata robes, and a variety of in-room facilities for your comfort.

Convenient Facilities and Services
Benefit from our 24-hour front desk, luggage storage, coin-operated washing machines, and safety deposit box. Take advantage of the free bicycle usage and unwind at our on-site bar.

Delicious Dining Options and Nearby Attractions
Start your day with a delightful breakfast buffet and explore nearby attractions like Namba CITY shopping mall and Tsutenkaku. Book your stay now at Shinsaibashi Grand Hotel Osaka for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1377 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
C
Colin • solo_traveller • gb
8
Great hotel in central location
2026-06-05 • via Nuitee
J
Jacob • couple • dk
7
2026-06-05 • via Nuitee
D
Douglas • couple • au
8
2026-06-02 • via Nuitee
J
Jovana • solo_traveller • rs
10
Pros:

Everything was perfect. Breakfast is great. The area around hotel is nice, not to modern as much as around previous hotel that we stayed.

Cons:

It was a little loud at night, near hotel was some bar with karaoke all night, so if you need silence, maybe find another hotel.

2026-06-02 • via Nuitee
I
Isiga • couple • jp
8
Pros:

Рядом все торговые улочки, питейные заведения и места, где можно вкусно перекусить.
Ночью в номерах тихо ,посторонних звуков минимум.
Внизу ,на первом этаже,есть место для отдыха и ожидания(автоматы с напитками ,микроволновая печь)
Остановиться на день два очень удобно.
Нет комендантского часа.
Можно оставить багаж у стойки регистрации.
Соотношение цена - качество отличное.
Буду иметь в виду это место на будущее .

2026-05-31 • via Nuitee
R
Roshan • extended_group • za
7
Pros:

The unlimited soft drinks and hot beverages which helped after a long day of exploring Osaka. The breakfast had a good variety.

Cons:

The receptionist was notably unfriendly and unhelpful during checkout. This was the only hotel during our trip where we experienced such poor service. Before leaving, we ordered a taxi and as the driver only spoke Japanese, I asked the receptionist to assist with communication. Although he eventually helped, he seemed reluctant to do so. When the taxi driver arrived and spoke to the receptionist, the receptionist failed to inform us that our taxi was waiting, despite us being seated in the reception area. This lack of basic courtesy and attentiveness was disappointing. This incident occurred on 21st May at around 19:15

2026-05-31 • via Nuitee
A
Anze • solo_traveller • nl
9
2026-05-30 • via Nuitee
K
Kimiaki • solo_traveller • jp
8
2026-05-30 • via Nuitee
H
Happy_Du • solo_traveller • de
10
2026-05-30 • via Nuitee
L
Lucy • couple • au
7
Good location, small room and not overly comfortable
Pros:

Location was walking distance to dotonbori, friendly staff, buffet breakfast

Cons:

Very small room and tiny bathroom. Only got one very thin pillow each so not the most comfortable sleep.

2026-05-29 • via Nuitee
L
LURDES • solo_traveller • es
10
2026-05-28 • via Nuitee
S
Stephen • couple • us
9
Comfortable and in a good location.
Pros:

Close to shopping area and restaurants

Cons:

Nothing to dislike other than maybe being a long walk or short taxi ride from Nankai station.

2026-05-27 • via Nuitee
T
Truong Thanh • solo_traveller • ch
10
2026-05-26 • via Nuitee
M
Michael Tilley FCPA • solo_traveller • au
9
Pros:

Fabulous location, great staff, extremely clean.

Cons:

Pillows could have been better.

2026-05-24 • via Nuitee
K
Kerstin • couple • de
9
Guter Ausgangspunkt für Reisen auf den Koyasan
Pros:

Sehr modernes Hotel in Osaka- Namba. Von der Bahn aus mit dem Taxi gut zu erreichen. Das Frühstück bietet sowohl japanische, als auch europäische Küche. Alles sehr lecker und frisch. Das Personal ist sehr freundlich und hilfsbereit. Zum Glück spricht man in diesem Hotel auch Englisch.

Cons:

Es gibt nichts zu berichten, was uns nicht gefallen hätte!

2026-05-22 • via Nuitee
G
Gonzalo Javier Fuerte • solo_traveller • es
8
Pros:

Su ubicación y el personal

Cons:

Las habitaciones pequeñas

2026-05-21 • via Nuitee
S
Sally • couple • id
8
2026-05-21 • via Nuitee
B
Bluebell* • solo_traveller • si
9
2026-05-20 • via Nuitee
M
Moises • couple • us
10
Great stay!
Pros:

I like the location and how friendly all the staff were. Very helpful even at 2 in the morning.
Also great breakfast buffet!

2026-05-19 • via Nuitee
A
Azade • solo_traveller • be
8
2026-05-18 • via Nuitee