Shinsaibashi Grand Hotel Osaka

Hotels
8.5 (1250 reviews)
Chuo-ku Higashishinsaibashi 2-4-4 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Cons:
Small room sizes
Inconsistency in cleanliness

Categories

Cleanliness
7.83
Multiple comments indicated rooms were small and not very clean.
Service
9.8
Excellent staff support noted in several reviews, very willing to assist.
Location
9.34
Consistent praise for the location, central and close to transport and attractions.
Room Quality
7.29
Rooms noted to be small with some issues reported.
Amenities
8.32
Standard amenities reported, but some rooms lack sufficient space.
Value for Money
8.78
Average value; some guests appreciated the pricing relative to the location.
Food and Beverage
7.83
Breakfast quality and variety received mixed reviews; some were disappointed.
Overall Experience
8.8
Guests had a primarily positive experience despite a few notable downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:16

Property Description

City View Rooms with Modern Amenities
Enjoy the stunning city view from our carpeted rooms equipped with air conditioning, flat-screen TV, and free WiFi. Indulge in complimentary toiletries, yukata robes, and a variety of in-room facilities for your comfort.

Convenient Facilities and Services
Benefit from our 24-hour front desk, luggage storage, coin-operated washing machines, and safety deposit box. Take advantage of the free bicycle usage and unwind at our on-site bar.

Delicious Dining Options and Nearby Attractions
Start your day with a delightful breakfast buffet and explore nearby attractions like Namba CITY shopping mall and Tsutenkaku. Book your stay now at Shinsaibashi Grand Hotel Osaka for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1250 reviews
Cleanliness: 7.83
Service: 9.8
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 8.8
S
Sue family_with_children us
8
Pros:

I loved the onsite breakfast offering and the variety. The hotel was so accommodating to leave the suitcases after checking out so we could still spend the day seeing sites before heading back out on another train adventure to another city.

2026-03-14 via Nuitee
M
Matthieu couple au
8
2026-03-14 via Nuitee
S
Soo extended_group gb
10
Good plaxe with decent price
Pros:

Good location but not too busy.

Cons:

Small room but it is very common to have small room in Japan. You shouldn’t expect to have spacious room unless you pay for premium price.

2026-03-12 via Nuitee
T
Torsten couple de
8
Gutes Preis-Leistungsverhältnis in toller Lage!
Pros:

Das Frühstück war umfangreich und für diese Hotel-Kategorie mehr als ausreichend. Sehr gute Lage in Shinshaibashi, es gibt viele Unternehmungen, die fußläufig erreichbar sind.

Cons:

Relativ kleines Zimmer, aber das ist in Japan einfach so.

2026-03-12 via Nuitee
うり extended_group jp
10
2026-03-11 via Nuitee
R
ryota family_with_children jp
8
2026-03-11 via Nuitee
M
Michelle couple au
7
2026-03-11 via Nuitee
I
Inbar solo_traveller il
9
2026-03-10 via Nuitee
知枝 solo_traveller jp
8
安価で綺麗でした!
Pros:

清潔感

Cons:

ロケーション

2026-03-10 via Nuitee
M
mustafa rasit couple tr
10
2026-03-09 via Nuitee
M
Maria couple br
6
2026-03-08 via Nuitee
E
Eugeni couple es
10
Hotel excelente y cerca del centro!
Pros:

El personal como siempre excelente.
La ubicación muy buena, estás a pocos minutos del centro y a unos pasos tienes el metro.
El desayuno increíble, mucha variedad y buenísimo!
La habitación estaba genial, el tamaño de la habitación es bueno si viajas con maletas de cabina o mochila.
Sin duda muy recomendable!

Cons:

Todo perfecto!!

2026-03-08 via Nuitee
I
Igor couple br
8
2026-03-06 via Nuitee
K
KEISUKE solo_traveller jp
8
2026-03-05 via Nuitee
R
Ruben solo_traveller es
10
Pros:

muy buena ubicación , habitación pequeña pero cómoda , personal muy amable

2026-03-04 via Nuitee
K
karen couple au
5
This hotel left itself short on many basic aspects and I would not recommend.
Pros:

Good location for night life and shopping in down town Osaka. Close to some good underground lines. Nice lobby area.

Cons:

We ended up across the street in their annex hotel. Noisy at night due to bars and night clubs open late also road noise. Half the TV channels didn't work also the coffee machine in the lobby didn't work. Beds were baldly made and even for Japanese standards you had to climb over beds. Could not turn off bathroom fan at all and was noisy all night.

2026-03-03 via Nuitee
O
Oyama solo_traveller jp
10
道頓堀近すぎる
Pros:

ロケーションが良すぎた

Cons:

特にない

2026-03-02 via Nuitee
H
Hiroshi solo_traveller jp
10
最高でした‼️
2026-03-02 via Nuitee
J
Jinkwang solo_traveller au
10
2026-03-02 via Nuitee
E
Ellen couple tw
6
2026-03-01 via Nuitee