Jeanne Hotel

Hotels
8.8 (85 reviews)
99 Kim Dong, Hop Giang, Cao Bang , Cao Bằng , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly service
Great location
Value for money
Cons:
Limited food options
Noise insulation issues

Categories

Cleanliness
8.76
General sentiment indicates good cleanliness throughout the hotel.
Service
9.23
The owner and staff received multiple mentions for their helpful and friendly service.
Location
9.27
The hotel is described as very well-located near restaurants and attractions.
Room Quality
8.72
Rooms are spacious and comfortable as per several reviews.
Amenities
8.75
Amenities are basic; some reviews mention limited offerings.
Value for Money
9.21
Guests felt the price paid for the quality was great.
Food and Beverage
7.76
No breakfast offered, but local food options were appreciated.
Overall Experience
8.73
Guests expressed a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:20

Property Description

Welcome to Jeanne Hotel, your cozy retreat in Cao Bằng!

Convenient Amenities: Enjoy our shared lounge, terrace, and bar for relaxation and socializing. Benefit from our garden, air-conditioned rooms with free WiFi, and room service for a comfortable stay.

Comfortable Accommodations: Each room is equipped with modern conveniences such as a flat-screen TV, minibar, and free toiletries. Relax in a private bathroom with a bidet and enjoy a restful night's sleep with our quality bed linen and towels.

Explore the Area: Take advantage of our bike and car hire services to explore the scenic surroundings and popular cycling routes near Jeanne Hotel.

Book your stay at Jeanne Hotel now and experience the perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for VND 150,000 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 85 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 7.76
Overall Experience: 8.73
A
Agnes • family_with_children • fr
8
Pros:

Nous avons eu un super accueil avec quelques mots en français... bonne literie la chambre est confortable propre... super hôtel très pratique a côté de toutes les commodités

Cons:

Par contre l'insonorisation est plus que médiocre... on entendait les.voisins parlaient comme si ils étaient dans notre chambre.. et le plus gênant c'est de les entendre dans leur salle de bain

2026-03-19 • via Nuitee
J
Julien • couple • ca
10
Best place ever.
Pros:

Everything. Host was lovely, location was great, room was clean, service was excellent.

Cons:

Nothing.

2026-03-16 • via Nuitee
J
JOSIANE • family_with_children • fr
10
Pros:

L'hôtel est très bien placé et le personnel est très agréable. Les chambres sont propres et on n'entend pas le bruit de la rue.

2026-03-09 • via Nuitee
P
PASCAL • solo_traveller • fr
10
2026-03-05 • via Nuitee
A
Angélina • family_with_children • fr
10
Pros:

Un super hôtel dans le centre de Cao Bang à proximité du bus qui mène aux cascades Ban Gioc. Mention spéciale au personnel qui nous a accueilli chaleureusement et qui nous a bien aidé pendant notre séjour.

2026-03-05 • via Nuitee
S
Silvia • family_with_children • nl
8
Pros:

De locatie en de kamer was prima.

Cons:

Nvt

2026-03-02 • via Nuitee
E
emilie • couple • fr
10
Super
Pros:

Calme.
Literie confortable.
Salle de bain propre.
Personnel sympa.
Bien situé

2026-02-28 • via Nuitee
P
PIERRARD • family_with_children • fr
10
Pros:

Service très à l'écoute et d'une gentillesse.
Than un monsieur exceptionnel nous a aidé à trouver un bus 🚌 lors de notre départ.
Je recommande fortement RAS

Cons:

Ras

2026-02-24 • via Nuitee
N
Nitsa • family_with_children • bg
10
Pros:

The location is great - right on the most central boulevard of Cao Bang. The room was very clean, altogether with the sheets, towels, bathroom, everything was sparkling. There was hot water all the time and the AC maintains both cold and hot mode. Although the location is central, it was very quiet in the room.
Right next to the hotel there are cafes and restaurants, the jewelry store where you could exchange money is also very near, and in a minute distance there was the bus stop to Hanoi.
Overall, booking an accommodation in Jeanne Hotel is a must if you're staying in Cao Bang.

2026-02-23 • via Nuitee
E
Elizabeth • extended_group • au
7
Great location.
Pros:

Great location and very close to the river.

Cons:

Limited facilities so you need to go out for most meals etc

2026-01-19 • via Nuitee
D
David • solo_traveller • au
6
Loved it exactly what I was hoping it would be
Pros:

Basic hotel situated in the Main Street of Cao bang
Rooms are clean beds huge and staff do a fantastic job
I really enjoyed my time and discovered a fantastic vegan restaurant nearby
Walking along the river in the morning was so much fun
The hotel doesn’t do breakfast which was refreshing as I love eatin g local
The nearby ban Mhi ,pho and ban cuon restaurants are so great

Cons:

Unfortunately all the staff smoke in the foyer

2026-01-19 • via Nuitee
R
Ramet • family_with_children • fr
10
Pros:

L'hôtel est très propre , l'emplacement est parfait !Thinh le patron est formidable ! L'excursion vers Ban Gioc en taxi avec la compagnie de l'hôtel est au top et bon rapport qualité prix par rapport à d'autres prestations !
Merci Thinh pour ton aide et ta disponibilité !

Cons:

Tout est parfait

2026-01-13 • via Nuitee
V
Việt Anh • extended_group • vn
10
2026-01-05 • via Nuitee
B
Bruno • family_with_children • fr
8
2025-12-10 • via Nuitee
R
Romina • couple • ch
9
Pros:

Sehr zentral gelegen mit Restaurants und Frühstücksmöglichkeiten direkt vor der Haustüre.
Personal ist sehr freundlich und kann dir günstig gute Fahrer für Touren vermitteln. Wir konnten auch den Aufenthalt unkompliziert zweimal verlängern.

Cons:

keine Frühstücksmöglichkeit im Hotel selber, jedoch innerhalb 1 Minute Banh Mi

2025-12-08 • via Nuitee
N
Ngoc • couple • vn
10
Pros:

Vị trí đẹp

2025-12-07 • via Nuitee
E
Eva • extended_group • fr
10
Pros:

L'hôtel est parfaitement propre, bien situé, avec des chambres plutôt spacieuses et une très bonne literie. L'accueil était très chaleureux et efficace, et nous avons été globalement très agréablement surprises de la qualité de l'hôtel au vu du prix payé pour la nuit ! N'hésitez pas à rester chez Jeanne si vous passez par Cao Bang.

Cons:

Rien, c'était parfait !

2025-12-04 • via Nuitee
F
Francesca • couple • it
10
2025-12-03 • via Nuitee
D
dominique • solo_traveller • fr
10
Pros:

Établissement très bien placé,et le bus local s'arrête au pied de l'hôtel pour Ban Gioc et sa superbe cascade.

2025-11-25 • via Nuitee
T
Teresa • family_with_children • es
8
Pros:

La cama muy grande y cómoda. Así como la ubicación

Cons:

El baño, muy pequeño y estilo asiático con lo que empapabas todo

2025-11-22 • via Nuitee