Hotel zum Schnackel

Hotels
Independent
Boelckestr. 5, Wiesbaden, 55252 , Wiesbaden , DE

Pets allowed

Facilities

Free WiFi
Terrace
Hiking/biking trails nearby
Breakfast available (surcharge)
Front desk (limited hours)
Free self parking
Airport transportation - pickup (surcharge)

Review Highlights

Cons:
Bad instructions to get inside
No one answered the phone
Ignored calls
Dirty room
Bad smell
Untidy
Disappointed overall
Comparison to a shelter for homeless people
No value for money

Categories

Cleanliness
2
Guests mentioned poor cleanliness, with complaints about dirty rooms, bad smell, and untidiness.
Service
1.3
Service was highly criticized, with guests mentioning no support, ignored calls, and bad instructions to get inside.
Location
1
Guests did not comment positively on the hotel's location.
Room Quality
1
Guests expressed disappointment with the room quality, comparing it unfavorably to a shelter for homeless people.
Amenities
1
No specific feedback on amenities provided in the reviews.
Value for Money
1
Guests felt they received nothing of value for the money paid.
Food and Beverage
1
No specific feedback on food and beverage services in the reviews.
Overall Experience
1
Guests expressed strong disappointment and regret staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 06:55

Property Description

Scenic Terrace Views and Modern Amenities: Enjoy stunning views from the terrace while staying connected with complimentary wireless internet access.

Convenient Services: Start your day with a buffet breakfast, utilize the roundtrip airport shuttle, and take advantage of free self-parking. The front desk is available during limited hours for your assistance.

Comfortable Guestrooms: Relax in one of the 12 guestrooms equipped with kitchenettes, flat-screen TVs, and workspaces. Daily housekeeping and complimentary wireless internet ensure a comfortable stay.

Immerse yourself in the beauty of Wiesbaden at Hotel zum Schnackel, located near popular attractions such as Rhine and Electoral Palace. Book now for a memorable beachside experience in Wiesbaden.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

Cleanliness: 2
Service: 1.3
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
DW.Kim family
4
Pros:

The exterior environment is poor and hotel facilities is not convenient.

2019-09-16 via Nuitee
D
Dmitry
2
Very bad hotel.
Pros:

Very bad hotel. The service is on very low level. I arrived after 14.00 o'clock and my romm wasn't ready. For my request to provide me an invoice the stuff started saying that the PC is not working and similar things about why they cannot give me an invoice. Finaly they did. The room was very dirty and stincky. The location is on the road side very noisy.

2019-04-08 via Nuitee
V
Verified traveler partner
6
Pros:

Alles was goed alleen een aparte geur in de kamer. Lijk of gerookt of te lang dicht was.

2019-03-04 via Nuitee
J
Jörg
8
Pros:

Einfach, sauber, sehr flexibel in der Handhabung bei sehr spätem Check.in

2018-09-14 via Nuitee
V
Verified traveler
8
Pros:

Rigtig fint hotel. Dog er personale og service ikke det bedste. Alt i alt fin oplevelse. Badekar og god gåafstand ind til centrum.

2018-08-10 via Nuitee
V
Verified traveler
2
Avoid if possible
Pros:

Avoid. Chose this property because it was one of a few with vacancies due to a convention in the area. In hind sight I'd get the same amount of rest sleeping at the bus stop nearby. Parking is free, but was a mud pit. Staff is neither unpleasant or pleasant, more indifferent than anything. Room was large but sparse, there was only a single sheet on the bed. Bathroom was ok, but the room didn't instill a sense of cleanliness. No air conditioning or fans so the only option is to leave the window open, which is 7 meters from one of the busiest roads between Mainz and Wiesbaden (very loud). Additionally, construction team was working (talking loudly) on the bottom floor right outside the window until midnight! I had to resort to medicine to get to sleep. I wanted to sleep late into the morning since it wasn't very restful, so I placed the 'do not disturb' notice on the door. At 0900 the staff is knocking wanting to ask something I couldn't understand, followed by a marathon barking session from the local dogs. I gave up. Will not stay again.

2018-05-17 via Nuitee
V
Verified traveler
2
“I get to go home now”
Pros:

Selected this property after seeing all other, more appealing hotels, were unavailable. Regrettably, I booked for two nights. Would have preferred none. The property is older and unrenovated, and lacking in any charm or character. The parking area is dirt, when dry, and mud, when not. The staff were passably pleasant, but did nothing beyond their own comfort. I arrived late after a lengthy drive and subsequent business meetings. The desk clerk called me at 9:00 p.m. to ask if I were en route. Upon arrival, he was quick to say he was glad I checked-in, so he could go home. Hallway outside room had dirty dishes outside a nearby room, yet, Room Service was not an amenity on site. The room was sparse, fixtures did not function, the surrounding area was noisy due to road and rail traffic. The room appeared neat, easily accomplished with few furnishings, but did not feel clean. Following day, returned to room to find the hand towel used as a bathroom mat, including obvious detritus, placed on top of the unused “clean” towels. When checking out, I asked the desk clerk, busily working through photos on his mobile phone, for an invoice. He obliged me with a pantomime: retrieve single piece of printer paper, glance at printer, shrug, nod in my direction, utter “no print, email” and hand me a piece of scrapped paper and a pen; scene complete.
Admittedly, I was desperate for a room for this trip. Confidently I proclaim, I shall never stay at this property again in this lifetime. Avoid.

2018-04-23 via Nuitee
V
Verified traveler
8
Nettes Hotel
Pros:

Ziemlich sauber; allerdings war das Bett durchgelegen

2017-12-01 via Nuitee
L
LUDOVIC
6
Je recommande
Pros:

Pas de soucis particulier, je recommande

2017-09-20 via Nuitee
V
Verified traveler
8
Günstig, in Stadtnähe
Pros:

Wir waren für ein Wochenende in Mainz. Das Hotel Schnackel liegt auf der anderen Rheinseite, aber die Stadt ist in Fußnähe. Der Besitzer war sehr freundlich und zuvorkommend.
Unser Zimmer war frisch renoviert, sehr sauber und komfortabel.
Mehr brauche ich nicht für einen Städtetrip

2017-09-16 via Nuitee
Z
Zhanna
10
The best bedding and funny staff
Pros:

Our stay was short, but just what we needed. The check in was quick, easy, and fun! The room was incredibly clean and the bed and bedding were by far the best I have experienced. I absolutely loved the bedding! It was soft and comfortable, not cheap. Just like I fell asleep at home. We only used the room for sleep and didn't experience much else, but it was a central location!

2017-05-31 via Nuitee
V
Verified traveler
10
Cozy
Pros:

Rooms were clean and Manager was able to get us in at the last minuted even after his normal hours

2017-05-14 via Nuitee
B
Bine
4
Hotel an einer Strasse
Pros:

Bei Ankunft muss man sofort bezahlen bar oder ec-Karte. Es wird auch eine Kurtaxe abkassiert ohne jeglichen Nachweis und eine Rechnung gibt es auch nicht. Die Zimmer wurden die 6 Tage nicht gereinigt nur der Müll entsorgt.
Es ist eine Küche drin ohne Geschirr, Wasserkocher usw. Auf Anfrage wurde uns ein Wasserkocher und 2 Tassen hingestellt. Beim ersten Handtuchwechsel fehlten auch diese. Es gehörte keine Fußmatte dazu. Im Badezimmer ging täglich die Fensterfolie ab.
Das dieses Hotel ein drei Sterne Standard ist, wundert mich sehr. Es gehört eher in die Klasse 1 Stern. Für 69€ kann man wohl ein bisschen mehr erwarten.
Sehr enttäuschend, kann ich keinem empfehlen.

2017-05-12 via Nuitee
B
Beniamin
10
Gemütlich, sauber, freundlich...immer wieder gerne
Pros:

War ein toller Aufenthalt, Personal sehr freundlich und zuvorkommend. Hätte nie geglaubt das man zu diesem Preis eine so tolle Unterkunft bekommt. Badezimmer war wie neu, modernes neues Bett, die ganze Ausstattung war top.

2017-04-07 via Nuitee