Hotel Intourist Palace Batumi

Hotels
7.2 (294 reviews)
Ninoshvili Street 11 , Batumi , ge

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Helpful Staff
Cons:
Cleanliness Issues
Poor Amenities

Categories

Cleanliness
5.91
Multiple reviews highlighted cleanliness issues, including dirty carpets and unclean facilities.
Service
8.38
Some complaints about slow service, however, some guests mentioned helpful staff.
Location
9.92
Many guests praised the location as central and close to the beach.
Room Quality
6.87
Reviews mentioned that the rooms were outdated and in poor condition.
Amenities
4.9
Facilities like the spa and pool were reported as non-functional and unclean.
Value for Money
6.86
Several reviews indicated dissatisfaction with the price given the quality of the hotel.
Food and Beverage
5.91
There were complaints about breakfast quality and it being recommended to eat outside.
Overall Experience
8.88
Overall experience was mixed; praised location but marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:49

Property Description

Luxurious Accommodation
Intourist Batumi Hotel offers air-conditioned rooms with a minibar, LCD TV, and free Wi-Fi. The classic interior design in bright colors and wooden furniture creates a cozy atmosphere. Enjoy the private bathroom with a bathtub and a balcony in each room.

Prime Location
Located just 300 meters from the nearest beach, with Seaside Boulevard a mere 10 meters away, Intourist Batumi Hotel is the perfect seaside retreat. Explore the Sea Port only 1 km away and the Central Square within 200 meters.

Culinary Delights
Indulge in delicious Italian dishes at the hotel's restaurant, and unwind with a refreshing drink at the bar.

Experience luxury, convenience, and gastronomic delights at Intourist Batumi Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UGS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People no matter the age stay for GEL 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 294 reviews
Cleanliness: 5.91
Service: 8.38
Location: 9.92
Room Quality: 6.87
Amenities: 4.9
Value for Money: 6.86
Food and Beverage: 5.91
Overall Experience: 8.88
U
ULUDAĞ • solo_traveller • tr
1
Rezalet ötesi
Pros:

Sadece otelin konumunu ve merkeze yakınlığını sevdim.

Cons:

Odaya girdiğimiz zaman kirli havlularla, kirli bardakla,, birçok izmaritin bulunduğu kül tablası, kullanılmış terlikler ve küvette kullanılmış şampuanlarla karşılaştık. Ayrıca klozetin etrafı idrar doluydu ve tam olarak temizlenmemişti. Televizyonda birkaç kanal var ve görüntü çok kötüydü, hiç net değildi. Elektronik kasa dolaptan sökülüydü ve çalışmıyordu. Klima çok kötü. Kahvaltı Rezalet olmakla birlikte çeşit hiç yok ve reçel gibi kullanılan markalar çok kötüydü. Banyodaki havlu askılığı kırıktı. Saç kurutma makinesi çalışmıyordu. Bu otel çok eski. Balkon kapısı güçlükle kapanıyor. Giriş katında güvenlik göremedik. Rezervasyonu yaptıktan sonra bebek beşiği talep etmiştik fakat odamıza geldiğimiz zaman bebek beşiği yoktu. Birçok çalışan çok asık suratlı. Bu oteli kesinlikle hiç kimseye tavsiye etmiyorum. Booking platformunun vizyonunu düşürecek bir otel.

2026-07-12 • via Nuitee
Z
Zozan • family_with_children • tr
8
2026-07-10 • via Nuitee
T
Tina • couple • ge
8
2026-07-06 • via Nuitee
N
nata • extended_group • us
4
Pros:

Location

Cons:

Let’s say, it needs major renovation

2026-07-04 • via Nuitee
S
Sait • couple • tr
10
2026-07-03 • via Nuitee
B
Banu Esra • extended_group • tr
1
By far the worst hotel I’ve ever stayed!
Pros:

Just the location

Cons:

The hotel or the room pictures they used are nothing like the reality! There was no lamps on the nightstands. The bathroom sink was almost falling apart. No coffee mugs. The towels, the linens were almost yellow after years of usage. And the stuff was unbelievably unhappy! No one makes smiles or makes eye contact. You can literally feel they do not want to talk to you or even be there.

2026-06-29 • via Nuitee
I
Igal • couple • il
4
2026-06-24 • via Nuitee
G
Giorgi • family_with_children • us
3
So sad, in its day this was probably a gorgeous hotel. Now it is old and past its time.
Pros:

Good location, nice breakfast and service.

Cons:

Lack of maintenance, no air conditioning in our room. Cigarette stains on the furniture, broken fixtures in the room. Needs serious investment and love

2026-06-23 • via Nuitee
G
Gökhan • couple • tr
9
2026-06-22 • via Nuitee
E
emret • family_with_children • tr
5
2026-06-04 • via Nuitee
M
mustafa • family_with_children • tr
10
Pros:

Odanın büyüklüğünü çok sevdim

Cons:

otopark yok.

2026-06-02 • via Nuitee
E
Eremin • solo_traveller • il
5
Место расположения очень хорошее, гостиница в общем неплохая, для краткосрочного пребывания за эти д
Pros:

. Расположение очень хорошее, прямо выход в парк. В гостинице идёт ремонт, поэтому умолчали о том, что тренажерный зал не работает и спа салон тоже не работает. Пришлось ездить искать где сделать массаж, а в тренажерный зал попасть вообще никуда не удалось. Ну в общем и целом, если быть готовым к этим нюансом, можно вполне останавливаться. Когда ремонт закончится я думаю условия будут очень хорошие так что в принципе можно сказать что в общем и целом я доволен.

Cons:

Завтрак очень скромный, но вполне нормальный. Единственная проблема одна Кофемашина на всех. Когда есть люди на завтраки надо стоять в очереди не знаю минут 10 – 15, чтобы получить кофе. С выпечкой с десертами все очень скромно. Сосиски очень солёные, омлет только в одном виде и тот который я не люблю. Но в общем и целом, позавтракать можно

2026-06-02 • via Nuitee
C
Cengiz • solo_traveller • tr
9
2026-05-30 • via Nuitee
H
hakan • couple • tr
5
Cons:

Eski bir otel

2026-05-29 • via Nuitee
M
Mehmet Kemal • family_with_children • tr
9
Pros:

Odamız çok geniş ve temizdi. Fiyat olarak da uygundu.

2026-05-28 • via Nuitee
D
Daniel • solo_traveller • pl
10
Cons:

Nie podobało mi się to że booking potwierdził moją rezerwacje na aplikacji a w hotelu nic o mojej rezerwacji nie wiedzieli !?

2026-05-25 • via Nuitee
F
Fuat Can • couple • tr
10
2026-05-25 • via Nuitee
C
Colin • couple • ge
7
Convenient location, facilities are becoming outdated but easy and comfortable place to be located in Batumi
Pros:

Location

Cons:

Dated

2026-05-10 • via Nuitee
Ünsal • couple • tr
4
2026-05-03 • via Nuitee
R
Recep • solo_traveller • tr
10
Pros:

Lokasyonu mükemmel

2026-04-16 • via Nuitee