Whitsundays Rainforest Retreat

Hotels
Independent
8.2 (100 reviews)
Lot 100, 13 Border Drive , Cannonvale , AU

Facilities

Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Conference space
Fireplace in lobby
Television in common areas
See all facilities

Property Description

Relaxation and Recreation
Indulge in onsite massages and make a splash in the indoor pool.

Hospitality and Services
Enjoy complimentary wireless internet, wedding services, and unwind by the lobby's fireplace.

Event Spaces and Amenities
Host your event in the conference center, utilize the meeting rooms, and take advantage of the roundtrip airport shuttle.

Experience tranquility near the beach at Whitsundays Rainforest Retreat. Book now for a rejuvenating stay.

Important information:

* Pool access available from 10 AM to 9 PM.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PPP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (CDC)

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 100 reviews
G
gladys partner
8
Pros:

The property was beautiful. Very comfortable and the view was amazing. Needs a little updating and supply of shampoo and conditioner and sugar. Would definitely stay there again. We stayed in the honeymoon suite. Very spacious

2023-08-12 via Nuitee
A
Andrea partner
6
Pros:

Lovely views and a welcoming host. No housekeeping - thin towels and not replaced. Overall, just a tired property.

2023-07-05 via Nuitee
I
Imogen
10
Pros:

Such a beautiful spot, waking up in paradise!

2021-11-13 via Nuitee
J
Jose family
2
Pros:

This is a shared property, misleading advertising and there is no use of pool or spa. I did not see any helicopter or any of the amenities listed. Apart from the view there is nothing exciting about this property!

2021-10-01 via Nuitee
V
Verified traveler
2
Pros:

Disgraceful. Not a hotel. Travelling and indicated our gps timing said we would arrive 10.24pm. Hotel staff said they will not book us in after 10pm and will not refund our accommodation fee. They clearly don’t want to be in HOTEL business of dealing with travellers itinerary. What are we meant to do...speed up above limit on one of Australia’s most dangerous single lane undivided highways. Now I need to go through the process of cancelling credit card payments. Nasty people. AVOID.

2021-06-25 via Nuitee
V
Verified traveler partner
6
Pros:

It has the most beautiful view. The property is a bit far from the city center and take about half hour to walk along the beach or catch taxi which costs $18 each way.
Pete is a great guy, very friendly and helpful but the property needs some upgrade. One thing was that we were not expecting and not told when we booked that we have to share the property with another person. My heart sank when we were told that there’s someone else is living in the same house.
The villa has 4 separate bedrooms and one kitchen and lounge area, we didn’t go out of our bedroom the first day because of knowing someone else was there too.
Lucky it was only one night but I think that we should have been told. If we knew of a shared property we wouldn’t have booked.
Someone owes us an apology, we love Expedia but was very disappointed that they let this happen.
We would still recommend the property to friends if anyone want to go as a big group. The property is very basic but Pete had made it very pleasant.
Thank you Pete for helping us hiring the car.

2021-06-22 via Nuitee
V
Verified traveler partner
8
Pros:

Spectacular view and comfortable accommodation. Would be a lovely spot for a small group to book out the entire place..

2021-06-21 via Nuitee
V
Verified traveler partner
4
Pros:

The view was very nice and there was a large deck. We had to ring to get directions to the property which was in a residential estate. Never saw a reception area or other amenities listed, they must have been further up the road. However, we had no idea when booking that it was share accommodation. When they refer to Unit/Room there are several studio/houses which each contain a number of bedrooms and a common area with TV kitchen etc. The Unit we stayed in had 4 bedrooms, only 2 booked due to Covid. The door to the street must remain unlocked at all times and there is individual key locks on internal bedroom doors. Bedrooms have a shower, toilet and vanity. We went to dinner at local pub - good food - a bit rough. When we returned the other person (who we were told was a lady travelling alone) had arrived and she was in her bedroom with the door open and 2 male friends. They were drinking and had loud music. She did not speak to us and left shortly afterwards slamming the door behind her. I didn't feel safe staying in this type of accommodation, not knowing if they would come back in the middle of the night intoxicated and causing problems. So didn't get much sleep. We left early in the morning.

2021-06-20 via Nuitee
V
Verified traveler
8
Pros:

Clean and tidy, easy parking, on highway but set back, so was quiet

2021-06-07 via Nuitee
R
Rick
8
Pros:

Amazing place , defintly worth a night there

2021-06-06 via Nuitee
V
Verified traveler partner
8
Pros:

Our stay was the highlight of our stay in Airlie Beach. Spa under the stars! Great panoramic water views and rain forest right on opposite side. Perfect balance.

Peter we really appreciated your help with our luggage, bringing it down to the street for us.
You have planted a seed in my mind and I will be back.
Your are right, we could have check-out any time we liked, but we can never leave :-)!

Maybe see you soon!

2021-05-10 via Nuitee
K
keith
8
Good value
Pros:

Friendly and helpful staff. Good location.


2021-05-02 via Nuitee
N
Nathan
6
Nice views but rooms small and uncomfortable
Pros:

The accommodation was a share house on the hill with 4 bedrooms - 2 which we had and 2 were other guests. Hence kitchen / lounge / balcony was shared. The house was spacious but the bedrooms were small. Nice views and friendly host. But the bedrooms were very small and not well laid out, with cheap and unconformable bedding and furniture. The property is probably best suited to those looking for a 4 bedroom house to share - it was hard to tell on the listing the details of the property when booking.

2021-04-19 via Nuitee
M
Mike
4
Beware of this place
Pros:

The view was great. What was not shared is that the unit is in a shared house, four units with a shared lounge, kitchen, and outdoor area. Plus the mattress in the original unit was broken on one side. Would not stay here again

2021-04-08 via Nuitee
D
Daniella
10
Honeymoon suite excellent value
Pros:

We stayed in the honeymoon suite, it was 3 times as big as any room you'd want. Large bath and shower, plus a spa bath outside on the deck, to enjoy sunset spa and wine.

Our host Peter was fantastic, super helpful and couldn't have done more for us.

Great views and close to a shopping centre, including the suggested locals pub Banjo's, with great food and cocktails.

Close to coral sea resort and marina for sailing trips and jetski tours, less than 5 mins from town.

Ask Peter to tell you the backstory of the main house 😉 it contains love, lust, betrayal and great wealth, or make up your own story of how this house kickstarted Frank Walker with National Tiles, as it has floor to ceiling tiles.

Superior value.

2021-04-02 via Nuitee
A
Ayesha partner
4
Pros:

We booked a hotel through last minute.com and when we arrived it was shared accommodation. Last.minute refused to give us a refund and unless the owner agreed. He naturally disagreed. There was no wifi, daily cleaning, no lock on the front door, the house & furniture needed maintenance. The owner did reach a compromise and did not place more people within the house after the first night. The accommodation has wonderful views but is not a hotel.

2021-01-30 via Nuitee
V
Verified traveler
10
Pros:

The place was awesome, absolutely spectacular view and facilities. Pete was a great host, highly recommended.

2021-01-10 via Nuitee
V
Verified traveler partner
6
Pros:

Awesome view, bed was uncomfortable though and hot water only trickled out of shower which was a pain, but the views were stunning.

2020-10-22 via Nuitee
H
Horacio
8
pectacular views
Pros:

Good location, comfortable and easy place to stay.

2020-09-13 via Nuitee
M
Miroslav
10
Excellent
Pros:

Great service, great property and magnificent view. Will come back

2020-08-22 via Nuitee