Hotel Bella

Hotels
Independent
8.6 (120 reviews)
13320 Tomball Parkway, Houston, Texas, 77086 , Houston , US

Children allowed
Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Television in common areas
Multilingual staff
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Free self parking
Shared microwave
See all facilities

Review Highlights

Pros:
Convenient location
Responsive staff
Cons:
Dirty conditions
Room quality issues

Categories

Cleanliness
6.61
Multiple complaints about dirtiness and a clogged shower drain.
Service
9.58
Staff responded positively to room change requests.
Location
9.12
Convenient location near Walmart and fast food.
Room Quality
7.57
Room quality varied; some issues reported, but adequate for a motel.
Amenities
9.1
Standard amenities provided.
Value for Money
8.56
Price may not reflect quality; some guests felt misled.
Food and Beverage
9.11
No specific mentions; assumed standard quality.
Overall Experience
9.18
Mixed feelings; enjoyed the stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:51

Property Description

Welcome to Hotel Bella, your perfect getaway in Houston, ideally located near Alliance Medical Center!

Comfortable Accommodations
Relax in one of our 43 air-conditioned rooms featuring modern conveniences such as refrigerators and microwaves. Each room is equipped with flat-screen televisions for your entertainment and complimentary Wi-Fi to keep you connected.

Prime Location
Enjoy easy access to local attractions like the Sam Houston Race Park and Heron Lakes Golf Course, all within a short drive. Explore shopping options at Willowbrook Mall or unwind in nearby parks, making your stay both fun and convenient.

Exceptional Amenities
Experience our top-notch services including a 24-hour front desk, multilingual staff, and free self-parking. Additional perks like a common area with television ensure you feel right at home during your stay.

Don't miss out; book your stay at Hotel Bella today for an unforgettable experience!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 120 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.12
Room Quality: 7.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 9.18
A
Alyson
10
Pros:

Love this hotel

2025-10-12 via Nuitee
A
Alyson family_with_children
10
Pros:

My room was super clean

2025-10-04 via Nuitee
A
Alyson family_with_children
10
Pros:

I love it here

2025-09-25 via Nuitee
A
Alyson family
10
Pros:

Amazing

2025-09-07 via Nuitee
A
Alyson family
10
Pros:

I love this property

2025-08-30 via Nuitee
A
Alyson family
10
Pros:

I love this property

2025-08-24 via Nuitee
E
Ellen
6
Pros:

I liked the king size bed in the junior suite. I originally requested the deluxe suite, but when I found out, I was in a smoking room. I asked online if this could be changed to a non-smoking room. Which they did as soon as I got there, however what they failed to tell you is that all of the deluxe suites are smoking rooms And there are no non-smoking rooms at that level. All the non-smoking rooms are upstairs and they are smaller rooms so in this case, I did not get what I paid for, but they gave me a choice to choose the room I paid for or to choose a lesser room that is non-smoking. I chose the non-smoking room. I’m not sure what it was, but I was allergic to something in that room and woke up sneezing both mornings. By the second morning, my head was all stopped up, but I would be fine during the day on Saturday so I think it was something in the sheets or towels. The other problem with the room was that the shower does not drain and you end up with a puddle outside the door and you’re standing in water when you finish your shower.. Other than that the room was clean and I had everything I needed to complete my stay.

2025-08-18 via Nuitee
S
Shinita family
6
Pros:

This is a motel not a hotel. I had an occasion over the weekend. I shared this location with family guest so that we could all be close when getting dressed for the occasion. We were upset that is was a Motel not a Hotel. My brother was able to cancel because he booked with Expedia however, he is still waiting on a refund....My sister couldn't cancel and receive a refund so she stayed, because she booked with a different site. The rooms I was given were good enough for what I needed and ok for a Motel. My sister was given a room downstairs and when she went in, it smelled of smoke. She went to the front desk and was given a room on the second floor. While there two police cars came and sat by the front office for a while then they left. There is a Walmart and some fast food places in walking distance.

2025-07-27 via Nuitee
P
Paul
2
Pros:

This is the worst hotel I have stayed in in years. Dirty, lumpy bed, cheap foam pillows, shower drain clogged, horrible towels.

All sorts of sketchy things going on on-site.

Stay away.
I don't know who they paid to get their Excellent rating, but clearly it was worth the money.

2025-07-25 via Nuitee
K
Kashon
6
Pros:

Mid

2025-07-24 via Nuitee
D
Demontre family_with_children
10
Pros:

Everything was perfect.

2025-07-14 via Nuitee
S
Shannon
10
Pros:

Quiet and convenient

2025-06-26 via Nuitee
K
Kimberly
10
Pros:

Was okay

2025-06-22 via Nuitee
Y
Yakemia
8
Pros:

Good stay recommended

2025-06-19 via Nuitee
A
Antonio family
6
Pros:

Unsafe

2025-05-26 via Nuitee
A
Andrea family
2
Pros:

Has great ratings so I was VERY VERY disappointed. There are NO amenities and the rooms were extremely dirty. We requested a room change and the new room was even dirtier. There were hairs all over the beds, pillows and bathroom. Graffiti on the sink…
Yeah definitely disappointed but staff was very sweet and polite.

2025-05-26 via Nuitee
B
Barbara
2
Pros:

We did not wond up staying here because there was no elevator and i had my 90 year old mom with me. The hotel said they would refund but i may need to contact expedia for the refund. No one has contacted me back as of yet.

2025-04-26 via Nuitee
A
Alexandra
10
Pros:

Everything was good except walls are too thin and you can hear everything from upstairs and both sides next door.

2025-04-23 via Nuitee
S
steven friends
8
Pros:

The staff was great. Very polite and courteous. The only thing we did not like was the TV. There is no way to link a cell phone to the tv other than a usb cable and that would only allow us to view the photo gallery on my phone. Bluetooth technology came out years ago. Its time to upgrade those televisions Bella!

2025-04-21 via Nuitee
K
Kristi friends
10
Pros:

I hosted an elderly couple here and they had a very comfortable stay. The price was reasonable, and I would definitely book here again.


2025-04-09 via Nuitee