Uptown Suites Extended Stay Charlotte NC - Concord

I did not like the fact that every time I went to ask him for something they did not have it to give me no toilet paper. And they do not give you towels and washcloths only after two weeks of being in the hotel. You get another towel and washcloth. You run out of toilet paper. They don't give you toilet paper. That means I gotta leave out at 12:15 AM. In the morning to go buy toilet paper. Somewhere?
A ridiculous they never, ever mentioned this at all. When I first booked this room and I ended up staying here 5 days
I'm definitely getting out of here.And would not come back i feel like this is a segregated hotel.Racist hotel?Or it's something if it's not none of those, but it feels like you're living in the fifties.

When I first arrived I had to clean my room and bathroom. The toilet had pee on it and stains in the toilet. I brought cleaning supplies and cleaned everything even the dresser draws thoroughly before feeling comfortable.

Me dieron una habitación que el baño se le salía el agua por la puerta además no era un cuarto para los cliente normal era para personas adultas solo el baño lo demás estaba bien

AVOID - Harassment, Illegal Fees, and Retaliation
I stayed at Uptown Suites Charlotte from October through mid-November 2025 and experienced shocking mistreatment that I feel compelled to warn others about.
What happened:
Illegal ESA Discrimination: I provided official emotional support animal documentation BEFORE check-in (have email proof dated prior to move-in). Despite this, management attempted to evict me immediately upon return from travel, claiming I had an "illegal pet." When I referenced Fair Housing Act protections, they changed their story multiple times.
Harassment and Retaliation: After I asserted my legal ESA rights, management subjected me to hourly "safety checks" as retaliation - staff knocking on my door every hour to make my living situation unbearable. This is illegal harassment.
Inappropriate Contact with Minor: Management spoke directly to my teenage daughter WITHOUT my permission or presence, asking her to confirm we were leaving. This is completely inappropriate and predatory behavior toward a child.
Deceptive Billing: Management lied repeatedly about charges. First claimed my card "wasn't charged," then said it WAS charged but I shouldn't have received my refund. Charged illegal pet fees for a documented ESA, which violates Fair Housing Act.
Entering Room Without Permission: Evidence suggests staff entered my room during my approved travel (found trash bag with litter I didn't place there). I had not authorized housekeeping and did not leave a service request.
The Bottom Line: If you have an emotional support animal, have children, or value being treated with basic dignity - AVOID THIS LOCATION. Management is unprofessional, deceptive, and retaliatory. I'm filing complaints with HUD (Fair Housing violations), BBB, and corporate.
The late-night clerk who eventually helped resolve the immediate crisis was the ONLY professional staff member I encountered.
Save yourself the trauma and book...

Staff was lazy couldn’t get towels or blankets. Never at the desk.

Everything

The room had bed bugs and I have a bunch of pictures when the manager came they swear they didn't see any bed bugs so they asked us to leave. The manager said it's their policy

This was a bad stay staff was the worst (one person)