Uptown Suites Extended Stay Nashville TN - Smyrna

Hotels
6.9 (277 reviews)
742 President Place , Smyrna , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Housekeeping issues
Rude service at times

Categories

Cleanliness
6.13
Housekeeping issues mentioned, with poor cleaning of rooms.
Service
7.6
Mixed reviews, but some staff received positive feedback for kindness and assistance.
Location
7.64
Standard location but safety concerns due to break-ins.
Room Quality
6.59
Concerns raised about amenities like working TV, but overall decent for the price.
Amenities
6.12
Paid for amenities that were not provided as promised.
Value for Money
7.08
A reasonable deal for the price, but issues with the services offered.
Food and Beverage
7.03
Not mentioned in the reviews.
Overall Experience
7
Mixed feelings expressed in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:55

Property Description

Luxurious Amenities
Uptown Suites Smyrna offers top-notch amenities including fully equipped kitchens, Keurig coffee makers, and USB charging ports in every room. Enjoy the convenience of free WiFi and private parking during your stay.

Convenient Facilities
Take advantage of the 24-hour front desk, fitness center, and hybrid car charging stations available on the property. Need to do laundry or grab a snack? The mini-mart, on-site laundry facilities, and meeting facilities have got you covered.

Nearby Attractions
Explore nearby attractions such as Murfreesboro and Mount Juliet, both just a short drive away. With Nashville International Airport in close proximity, your travel plans are sure to be hassle-free. Book your stay at Uptown Suites Smyrna now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Guest Reviews

6.9
Based on 277 reviews
Cleanliness: 6.13
Service: 7.6
Location: 7.64
Room Quality: 6.59
Amenities: 6.12
Value for Money: 7.08
Food and Beverage: 7.03
Overall Experience: 7
S
Snow • solo_traveller • us
10
2026-08-07 • via Nuitee
C
Capucine • family_with_children • us
2
2026-08-06 • via Nuitee
K
Keffner • couple • us
10
2026-08-03 • via Nuitee
Y
Yolanda • solo_traveller • us
9
All positive--locale, staff, and facilities!
Pros:

The location is excellent--easily access to the highway and an abundance of stores and restaurants nearby. The staff are super friendly and helpful. The facility is clean and in a safe location. I highly recommend Uptown Suites and will likely start there again when traveling to Nashville.

Cons:

N/A

2026-07-24 • via Nuitee
M
Mathew • solo_traveller • us
9
2026-07-20 • via Nuitee
M
Michele • solo_traveller • us
4
Pros:

Location was perfect. Right across from hospital and Dr's office. Room was clean, bed and pillows were comfortable . Most of the staff were very friendly.

Cons:

This hotels is geared for "long term" stays. In the week I was there, I meet many residents that have been there for months even years. ( all very nice)
With that being said, the hotel has very strict rules and are Very rigid.. not in the business of hospitalityl. I booked my stay for one week (Tuesday til Tuesday..) If you stay a week or longer, you get 1 cleaning day assigned to you. No problem there, since I keep things very tidy. however after the 4th day I wanted to exchange our 2 bath towels for new ones. I was told I have to wash my own, and that you get new towels ONLY on your assigned cleaning day . Mine was the day before we were to depart.. no sense there. Even after explaining to them that my husband had surgery and trying to keep things "sanitized" and clean as possible. Didn't matter, rules were rules. Asking for an extra pillow so he could be propped up, was answered with, let me ask my manager.. instead of oh sure no problem( I did get a pillow).
Check out time is 11 not 12 as stated on their website. One of the many reasons I booked this hotel was because of the later checkout time since I had a late afternoon flight. I found this out by asking if we could have a late check out around 1:00 /1:30. Being told that check out is at 11 and she was aware that the website says 12.. (other complaints from guests.) I asked how much the fee was since my husband was recovering from surgery thought it would be worth it. However was told $ 30 but had to be out by 12. An hour for $30 and out by the time that was advertised. RIDICULOUS. . The morning of our departure the manager sent someone up to our room to make sure we were checking out by 11:00. Really wow! If you only took that much care in other aspects!! CHANGE THE TIME ON YOUR WEBSITE ESPECIALLY SINCE IT'S A KNOWN PROBLEM

Also, yes there is a kitchenette for you to prepare food, but beware there is nothing to cook with, not one pan, or pot.

2026-07-19 • via Nuitee
M
Mathew • solo_traveller • us
10
2026-07-12 • via Nuitee
T
Tyrus • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Ted • solo_traveller • us
8
Pros:

Room

Cons:

No help at desk

2026-07-06 • via Nuitee
B
BUKNITE • solo_traveller • us
3
Don't stay Here
Pros:

Close to my job and the room was nice

Cons:

The eight police cars that had the place surrounded i work nights and someone trying to cook forgot to turn off their food so the fire alarm woke me up out my sleep The front desk person seems to never be at the front desk. So when I checked out at 11:15pm Friday I couldn't cancel the following night. I called them three times left voicemail for a return call. Never received. I have to say the person who checked me in was very nice she did try to make sure my stay was comfortable

2026-06-29 • via Nuitee
B
Brandy • solo_traveller • us
6
Pros:

Location

Cons:

Service at night was poor. One of my packages got taken or lost

2026-06-18 • via Nuitee
P
Prasad • solo_traveller • us
8
2026-06-11 • via Nuitee
V
Valarie • couple • us
10
It was peaceful and quiet
Pros:

The young woman that checked me in was amazing. Any issues or concerns that I may have had, she handled it with perfection and promptness.

Cons:

No quarters for laundry facility

2026-06-09 • via Nuitee
V
Valarie • couple • us
10
2026-06-09 • via Nuitee
T
Timothy • solo_traveller • us
1
Pros:

Cleaner would half clean the room and when we complained she refused to clean our room the next week and it wasn't cleaned but they wanted to charge me full price after I was told a discount would be taken care of and then when I wasn't there to pay and asked could they run my card they refused but wanted to charge me a late fee abd said they couldn't discount the room not to mention everyday it took 2 hours to get into the room because of the door having a malfunction and they wouldn't change it the living mechanism

Cons:

Unprofessional and no kind of empathy or assurance

2026-06-08 • via Nuitee
L
LaTasha • couple • us
10
2026-05-27 • via Nuitee
B
Barrett • solo_traveller • us
7
Pros:

Staff is nice and helpful, the bed is extremely comfortable

Cons:

Value, price could be better

2026-05-27 • via Nuitee
B
Brittani • extended_group • us
9
2026-05-24 • via Nuitee
S
Simon • couple • us
9
2026-05-22 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

The staff was very helpful

Cons:

Everything was great

2026-05-15 • via Nuitee