New Knight Royal Hotel

Hotels
Independent
6.8 (57 reviews)
Shanghai Chuanliu Road No.2751, Shanghai, 200000 , Shanghai , CN

Facilities

Health or beauty spa nearby
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent service
Friendly staff
Cons:
No dining options nearby
Location issues

Categories

Cleanliness
4.45
No specific sentiment mentioned, but overall impression affected by reported lack of nearby facilities.
Service
8.45
Excellent service and friendly staff mentioned in the review.
Location
5.45
Mentioned as being poor due to lack of nearby dining options.
Room Quality
7.45
Shower quality mentioned positively.
Amenities
7.45
Standard quality for this hotel tier.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
5.45
No dining options nearby mentioned negatively.
Overall Experience
7.25
Mixed feelings due to location but highlighted friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:04

Property Description

Onsite Massages and Scenic Garden View
Indulge in onsite massages or admire the view from the hotel's lush garden, offering the perfect sanctuary for relaxation.

Top-Notch Dining and Room Service
Savor delicious meals at the restaurant, or opt for the convenience of 24-hour room service. Unwind with your favorite drink at the stylish bar/lounge.

Convenient Amenities and Event Spaces
Benefit from complimentary Wi-Fi, concierge services, and express check-out. With 1292 square feet of event space, including a meeting room, this hotel is ideal for both leisure and business travelers.

Immerse yourself in comfort and luxury at New Knight Royal Hotel and experience the best of Shanghai's hospitality.

Important information:

Pamper yourself with onsite massages or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

6.8
Based on 57 reviews
Cleanliness: 4.45
Service: 8.45
Location: 5.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 5.45
Overall Experience: 7.25
M
Md Amirul
4
Pros:

It is ok for the local people only and the most bad thing within 1 km there is no place to eat and no super market or 7/11 type shops.The most bad place so far i used from Expedia

2025-09-10 via Nuitee
R
Robert
10
Excellent Stay
Pros:

Excellent. Friendly staff and wonderful service.

2025-08-24 via Nuitee
A
Aaron D.
10
Pros:

It was kinka hidden, but shower was good

2025-07-30 via Nuitee
F
Fernanda
6
Pros:

era sujo

2025-05-23 via Nuitee
K
Kerlos
8
Pros:

It was a fantastic place good respectful people they do their best to help but the only thing that needs to improve is the communication way

2025-05-19 via Nuitee
A
Ann
10
Pros:

This hotel is perfect for airplane layover, the staff working over there are really helpful, one of them used her personal phone help me order food.

2025-05-01 via Nuitee
A
Anthony
10
Pros:

Very good for close to airport well looked after👍

2025-04-17 via Nuitee
Y
Yusuke
4
Pros:

空港からの送迎バスが時間通りに来ず、寒い中で1時間以上待たされました。

2025-04-03 via Nuitee
P
Peter
8
Pros:

Great friendly staff and service made my holiday very enjoyable. China is sa fabulous country.very friendly helpful & hospitable. The only inconvenience was the limited access to major metros. Very friendly people

2025-03-31 via Nuitee
B
BEIHUA
10
Pros:

Very good hotel to stay for flight transfer.

2025-03-31 via Nuitee
M
Minori
8
スタッフが親切でシャトルバスが便利
Pros:

浦東空港やディズニーランドへのシャトルバスが利用できて便利でした。ホテルスタッフは親切で、Wechatを使って送迎のやりとりができました。私が日本語で送ったメッセージをスタッフの方は翻訳アプリを使って内容を理解し、私へ日本語で返信してくれました。フロントでの相談などは一部、翻訳アプリも使いました。
ディズニーランドへのシャトルバスは他のホテルのお客さんと乗り合い方式でした。ディズニー送迎のWechatグループに入り(乗車時にグループのQRカードを読み込んでグループに入る)ドライバーさんとの連絡もスムーズでした。お迎え時間や駐車場の場所、車のナンバーなどを知らせてもらえました。こちらは中国語でメッセージが送られてきたのでWechatの翻訳機能を使い、内容を確認しました。
部屋は古さも感じますが、毎日のタオル交換やペットボトルの水の補充もあり、寝るだけの私には十分でした。周りに飲食できる店はなさそうでした。

2025-03-26 via Nuitee
D
David
2
Do you blame Hotels.com or This Hotel???? Dirty
Pros:

Worst hotel experience ever. Dirty. Don’t speak English but in English says to call this number for shuttle from airport. Spent more on taxi than room cost. I hate hotels.com for not vetting these hotels better.

2025-03-07 via Nuitee
K
Keigo
10
Pros:

Good ‼️

2025-03-02 via Nuitee
R
rene
2
英語対応は皆無
Pros:

空港ピックアップのために言われた電話番号にかけましたが別の番号を案内されてその番号は繋がらなかった。
結局ホテルにはいけませんでした。

2025-02-28 via Nuitee
R
Richard
2
Filthy run down miles from anywhere
Pros:

Let me just preface this with “we only have ourselves to blame because we should have known when it was very very cheap” but……..
The place was a filthy mess stuck out in some dicey suburb that was (a plus) 15 mins by shuttle bus from the airport. Nothing in the area you would consider eating at and certainly no other shops or services. But the place was a dire rundown 1 1/2 star hotel with absolutely filthy stained carpet, black mould all over the bathrooms and everything in very poor repair. The toilet was new, and the sheets and towels were well laundered but it was an unpleasant experience to stay there. In the room opposite they had a gambling den that went all night and I’ve added a photo from the morning after which sums up the whole experience.
So this hotel is cheap! It does have an airport shuttle (shared with other cheapies nearby) but I recommend you spend a bit more and stay anywhere but here. Be warned there are a few hotels owned by the same group in that area too judging by their listings

2025-01-01 via Nuitee
O
Ossama
2
Pros:

1- The hotel is in nowhere and not recommend .
2- I waited 1.5 for bus pickup in the morning.
3- Staff said no bus afternoon or night and I have to pay for taxi.

2024-12-29 via Nuitee
L
lennart
4
Clean sheets but that's it
Pros:

Not clean! Dirty under sink in shower & stained carpet

2024-12-24 via Nuitee
B
Bachir
8
Pros:

It was a very nice hotel when it was new, but it's still a nice place to stay in. The airport shuttle doesn't run on the schedule provided, they have one shuttle that runs once an hour. I ended up taking a taxi from the airport the taxi cost was 84 Yuan because it was late at night

2024-11-26 via Nuitee
R
Ravichandran
10
Pros:

N/a

2024-09-19 via Nuitee
G
Gemi family
10
Pros:

Spacy

2024-09-05 via Nuitee