Hotel Fiorentina

Hotels
7.8 (280 reviews)
Corso Secondigliano 551 (Loc. Secondigliano) , Naples , it

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Nice and accommodating reception staff
Spacious and quiet rooms
Cons:
Cleanliness issues
Poor amenities
Service problems

Categories

Cleanliness
5.94
Multiple reviews mention poor cleanliness, with issues like moldy windows and dirty walls.
Service
8.41
Some reviews mention helpful staff, but there were significant complaints about manager behavior and unaddressed issues.
Location
8.95
A minor positive note about the location being slightly out of town yet reasonable transport options.
Room Quality
7.4
Issues raised with outdated facilities and problems such as malfunctioning air conditioning and old shower fittings.
Amenities
7.43
Comments on missing amenities, like coffee supplies and hygiene products, suggesting a decline in quality.
Value for Money
7.89
Guests feel they are being charged more for a declining service, hence reflecting a negative sentiment on value.
Food and Beverage
6.94
Negative sentiment regarding the lack of breakfast offerings was explicitly mentioned.
Overall Experience
9.41
A mix of experiences; highlighted by some positive comments on clean rooms and friendly reception staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:31

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hotel Fiorentina, located just 3.7 km from Capodimonte Astronomical Observatory. Each room is equipped with a flat-screen TV, private bathroom, and complimentary toiletries for a relaxing stay.

Exceptional Amenities
Indulge in our on-site bar and shared lounge, perfect for unwinding after a day of exploration. Take advantage of free WiFi throughout the property and complimentary bicycle rentals to explore the nearby attractions with ease.

Convenient Location
Situated near San Gregorio Armeno and Maschio Angioino, and only 3 km from Naples International Airport, Hotel Fiorentina offers both comfort and accessibility for your stay in Naples.

Book now for a memorable experience at Hotel Fiorentina.

Important information:

Dear Guest,

Thank you for choosing Hotel Fiorentina for your stay in Naples.

Check-in time: from 3:30 PM to 9:00 PM.
Late check-in after 9:00 PM is possible only upon prior request and hotel confirmation, with an additional charge of €20.

Please note that, as the reception is not open 24 hours a day, it is mandatory to schedule a check-in appointment in advance by agreeing on a specific arrival time and providing an active WhatsApp number. Guests are kindly requested to inform Hotel Fiorentina in advance of their expected arrival time. This information can be entered in the Special Requests section at the time of booking or communicated using the contact details provided in the booking confirmation.

At check-in, guests are required to present a valid photo ID and a credit card. Please note that all Special Requests are subject to availability and may incur an additional charge.

If you have booked a rate with prepayment and require an invoice, please request it in the “Ask a question” section, specifying your company billing details.

Please note that guests under the age of 18 may check in only if accompanied by a parent or a legal guardian.

How to reach us:
From the Airport: BUS 180 – Corso di Secondigliano
From Central Station (Garibaldi): BUS R5


Address: Corso Secondigliano 551, Naples

Free private parking is available upon request and subject to availability.

For any assistance, please feel free to contact us via WhatsApp at +39 081 5437222.

We look forward to welcoming you and wish you a pleasant trip to Naples.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 280 reviews
Cleanliness: 5.94
Service: 8.41
Location: 8.95
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 9.41
L
Linlin • solo_traveller • cn
7
2026-01-19 • via Nuitee
J
Jacques • family_with_children • fr
9
2026-01-19 • via Nuitee
F
Fabrizio • extended_group • it
6
Breve per fortuna
Pros:

Il parcheggio privato

Cons:

La struttura

2026-01-19 • via Nuitee
M
Marco • solo_traveller • ch
2
Scandaleux, scandaloso
Pros:

Rien, réceptionniste inexistant tout ce fais par whatsapp!

Cons:

Pas de chauffage nous avons du dormir habillé, meme les clim ne chauffait pas, sale,vieux, rouillé des chaussettes pare terre d un autre client.

2026-01-19 • via Nuitee
A
Aldo • solo_traveller • it
10
2026-01-16 • via Nuitee
G
Gianluigi • solo_traveller • it
10
2026-01-06 • via Nuitee
K
Katerina • couple • it
1
non andate qua
Pros:

Niente

Cons:

tutto

2026-01-06 • via Nuitee
B
Barbato • family_with_children • it
10
Pros:

Tutto molto accogliente

2026-01-02 • via Nuitee
R
Rita • family_with_children • de
1
Schifo
Pros:

Non c'era la colazione, inoltre ho saputo dopo che ho prenotato, prima che arrivassi in hotel,che gli asciugamani ogni tre giorni li cambiavano .
Io ho soggiornato con mio figlio di 7 anni ed è stato estremamente difficile.
La TV non funzionava , ho contattato la reception ( anche se non ho conosciuto di persona nessuno, come se fosse un hotel fantasma pieno di telecamere) non mi ha risolto il problema.
Sono stata i primi due giorni che il condizionatore non emanava aria calda.
La persona con cui mi sono scritta mi ha dato indicazioni su come fare e sono riuscita,ma lui non è venuto per niente.
Addirittura voleva farmi cambiare stanza pagando un supplemento in più perché la stanza era superior ed io avevo economy,ma ciò nn vuol dire darmi una camera che faceva schifo , l' asciugacapelli era vecchissimo ed a stento asciugava i capelli a mio figlio visto che erano corti.
Sono dovuta andare da un parrucchiere per farmi uno shampoo, la doccia non ne parliamo stra vecchia ed arrugginita .

Cons:

Niente , non lo consiglio nemmeno al più peggior nemico.

2026-01-01 • via Nuitee
T
Tuza-Göncz • extended_group • hu
6
Senkinek nem ajánlom
Pros:

A superior szobák nagyon modernek

Cons:

Az economi szobák kritikán aluliak. Penészes ablak, koszos falak, rozsda és kosz mindenhol.
Senkinek nem ajánlom. Az új manager nagyon arogáns, és a korábban jól műkodö hotelt tövid időn belül sikerül lenulláznia… az alkalmazottak menekülnek.

2025-12-13 • via Nuitee
T
Tuza-Göncz • solo_traveller • hu
6
Már voltam korábban többször itt, de sajnos az új vezetőséggel elindult a szálloda a lejtőn…
Pros:

A Superior szobák modernek

Cons:

Még a Superior részleget is sikerült lehúzniuk.. nagyon sok spórolási szankciót vezettek be, így a folyosón a fotocellás ajtót és a klímát kikapcsolták így a galambok ki-bejárnak , ettől elég büdös az átjáró, és tele van galambtollal. Ezen gurítja keresztül az ember a bőröndjét.. majd a keréken viszi be a betegséget a szobába!… szerintem nagyon higiéniátalan!

2025-12-13 • via Nuitee
E
Ettore • couple • it
10
2025-12-09 • via Nuitee
E
Emilia • couple • it
3
Da trascorrere una notte
Cons:

Doccia molto piccola sena un kit di benvenuto e stanza molto datata

2025-12-08 • via Nuitee
R
Roberta • couple • it
10
Pros:

Struttura veramente bella, il ragazzo alla reception educato e garbato nei modi, stanza pulita e curata

2025-12-08 • via Nuitee
G
gianluca • solo_traveller • it
7
2025-12-08 • via Nuitee
E
emilia • solo_traveller • it
6
2025-11-11 • via Nuitee
A
Alexander • extended_group • gb
10
Great budget hotel
Pros:

Fantastic budget hotel. Lovely staff. Slightly out of town with reasonable bus service. Great local patisserie and restaurant recommended by hotel.

Cons:

One minor thing - it was hard to keep the water in the shower.

2025-11-11 • via Nuitee
D
Diana • couple • us
8
2025-11-08 • via Nuitee
A
Alexandru • extended_group • ro
10
2025-11-07 • via Nuitee
F
Fabio Ernesto • solo_traveller • it
10
2025-11-06 • via Nuitee