Casa de la iaia Hotel

Hotels
Independent
8.4 (21 reviews)
Sur 5 no. 164, between Av. Ote 4 and 2, Orizaba, VER, 94300 , Orizaba , MX

Facilities

Free breakfast
Meeting rooms
Area shuttle (surcharge)
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:06

Property Description

Luxurious Amenities and Services
Indulge in onsite massages and relax on the rooftop terrace. Enjoy complimentary Wi-Fi, TV lounge, and tour assistance. Guests have access to an area shuttle and room service.

Delicious Dining Experience
Start your day with a free buffet breakfast from 7 am to noon. Savor a variety of dishes catered to please every guest.

Convenient Location
Explore nearby attractions like Castillo Park and Orizaba Cathedral. With easy access to various points of interest, your stay at Casa de la iaia Hotel promises a memorable experience.

Book now for an unforgettable stay at Casa de la iaia Hotel!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Food & Beverage

    No alcohol served onsite

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
O
Oscar Gaudencio
8
Pros:

Bonito, muy céntrico
Instalaciones limpias y recepción muy amables.

2025-04-20 via Nuitee
G
Glen
8
Buena ubicación y aparcamiento.
Pros:

Muy cómodo, buen desayuno incluido y excelente estacionamiento subterráneo en el lugar.

2025-03-07 via Nuitee
L
Lewis friends
4
Pros:

The internet was pretty useless going in and out all three days. The meager equipment in the gym was in disrepair

2022-10-16 via Nuitee
E
EDER MANUEL friends
10
Pros:

Great hotel

2022-08-15 via Nuitee
A
Adrian
10
Nos encantó la estadía.
Pros:

Excelente todo! Muy buena experiencia!

2022-08-03 via Nuitee
M
Miguel Angel family
10
Pros:

El registro es muy rápido, y lA atencion por parte del personal es muy buen.

2022-03-19 via Nuitee
V
Verified traveler
10
Pros:

El hotel está muy bien ubicado. Todo muy limpio y el desayuno buenísimo.
El personal súper amable.

2022-03-07 via Nuitee
A
ANDREA YADIRA
2
Pésimo pésimo pésimo
Pros:

Lo peor, llegue y el recepcionista me dice que yo había cancelado lo cual no era verdad y le mostré mi estado de reservación, me comunica con la subgerente y ambos gritándome y ofendiéndome que yo había cancelado cuando lo único que les pedía es que resolviera. Y me dieran la habitación aún cuando fuera otro hotel, fue muy vergonzoso, ya había leído estas acciones por parte del personal en otra página, aún así me aventuré, súper arrepentida, afortunadamente conseguí otro hotel, he haberme quedado ahí es peligroso, muy trampea o cae la niebla y no se puede manejar, aparte de todo me expusieron, en la foto el sujeto que solo me ofendió después lo reconoció y piensa que con una disculpa resuelve, de pena ajena

2021-11-15 via Nuitee
V
Verified traveler
4
Pros:

The included breakfast: satisfactory. Barely.
Proximity to places of interest: excellent
Plenty of hot water in the bathroom at a moment's notice.
Helpful staff

But...
My stay was ruined by the thumping racket of a Karaoke bar next door that went on till 3 AM!

2021-11-14 via Nuitee
A
Alejandra
10
Buena opción en Orizaba
Pros:

La ubicación del hotel es buena a dos cuadras del centro de Orizaba, así que te puedes desplazar a pie sin problema, el personal de recepción amable, cuenta con estacionamiento que aunque es reducido es funcional, la habitación cómoda a secas, incluye amenidades de baño, incluye desayuno bufet cumplidor. Cómo punto a mejorar es la actitud de la señora de la cocina, poco amable.

2021-10-31 via Nuitee
A
Alma Patricia
8
Confirmar reserva
Pros:

Fue excelente pero tuve que confirmar la reservación directamente y no la tenían registrada aún.

2021-07-26 via Nuitee
A
Agustin partner
6
Pros:

Excellent location, rooms could be better on the cafeteria, and rooms with more towels

2020-12-24 via Nuitee
M
Martha partner
2
Pros:

La limpieza está bien, la gente de recepción no es nada amable, las habitaciones son pequeñas, luego ponen música desde temprano y no la quitan hasta la tarde, no se puede descansar; la comida del restaurante es espantosa, no lo recomiendo ni volvería nunca. Es caro para lo que ofrecen, es terrible

2020-11-20 via Nuitee
V
Verified traveler friends
10
Pros:

Great location. Nice breakfast. Reasonable price. Clean.

2020-01-30 via Nuitee
A
ANTONIO family
10
Pros:

excelente servicio, limpieza y ubicacion. definitivamente voveria.

2020-01-07 via Nuitee
V
Verified traveler partner
8
Pros:

Esta limpio y sus empleados son muy amables. .

2019-11-25 via Nuitee
V
Verified traveler
10
Pros:

La cercanía con el centro. Y la atención de guardar el equipaje antes de la entrada

2019-09-16 via Nuitee
V
Verified traveler family
6
Pros:

Falta de cafetera, café, azucar y tazas en la habitación....

2019-07-30 via Nuitee
V
Verified traveler
8
Pros:

The hotel was convenient to the central area of the city. The room was pleasant and had a nice view. The building had pleasant areas for socializing, and the terrace was wonderful situated, but bad weather precludes its use.

2019-04-06 via Nuitee
J
Joseph self
10
Pros:

The staff provided a most pleasant stay.
The hotel itself was located in a convenient way to the historic center.

2019-04-03 via Nuitee