Smile Hotel Hakata Ekimae

Hotels
•
HPG
8.4 (123 reviews)
3-8-18 Hakata-ekimae, Hakata-ku, Fukuoka, Fukuoka-ken, 8120011 , Fukuoka , JP
81-924311500

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Coin laundry on site

Review Highlights

Pros:
Helpful staff
Good location
Decent amenities
Reasonable value for the price
Cons:
Cleanliness issues
Coffee pot cleanliness
Possible security concerns with elevator access

Categories

Cleanliness
7.54
Concerns raised about the cleanliness of sheets and coffee pots.
Service
9.01
Staff were helpful and supportive during the stay.
Location
9.05
Located in a busy area with easy access to restaurants and shops.
Room Quality
8
Room was decent, though some cleanliness issues were noted.
Amenities
8.53
Good amenities, including coin laundry and TV, though some issues with cleanliness.
Value for Money
8.49
Considered reasonable given the range of breakfast options.
Food and Beverage
8.04
Breakfast variety is acceptable but not extensive.
Overall Experience
8.51
Overall a good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:22

Property Description

Discover the perfect blend of comfort and convenience at Smile Hotel Hakata Ekimae.

Room Comforts
Unwind in one of our 118 air-conditioned rooms, featuring modern amenities such as flat-screen televisions, refrigerators, and cozy bedding. Stay connected with complimentary wireless internet access and enjoy private bathrooms equipped with bidets and hair dryers.

Daily Delights
Start your day right with our delicious buffet breakfasts available every morning from 7:00 AM to 9:00 AM. Indulge in a variety of options alongside the convenience of on-site vending machines for quick snacks any time.

Convenient Services
Our dedicated 24-hour front desk is here to assist you, while services such as dry cleaning and luggage storage provide an added layer of ease during your stay.

Experience the vibrant culture of Hakata at your doorstep—make your reservation today for an unforgettable getaway!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.4
Based on 123 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
T
TATSUHIKO • friends
8
Pros:

普通だと思いますが立地が良かった

2025-10-10 • via Nuitee
K
Kai Yu
10
整體感覺良好，如果下次再黎福岡會考慮再入住
Pros:

酒店離博多車站不算太遠，酒店樓下就有自動販賣機

每層門口都有提供日用品自取，唯獨房間沒有提供瓶裝飲用水，只可飲用水喉水，不過日本人都習慣的，沒大問題


房間雖小，不過日本大多酒店都係咁，我一個人住空間好ok，我一個30吋，一個20吋開哂喼係無問題，但多一個大行李的話可能要推入床下

如果需要用雪櫃記得要開掣，個掣係雪櫃上面，床好舒適，冷氣足，水力都夠，床頭燈可以調光暗幾好

最大嘅缺點係個風筒，我抖大氣都勁過佢，夠熱但唔夠力，長頭髮吹到懷疑人生，仲有記得帶轉插，房間無USB/type C頭，只有兩腳扁插

不知道好彩還是房間隔音真的好，睡了兩晚沒聽到任何聲音，只有早上清潔打掃時有聽到關門的聲音

附近有多間便利店，亦有餐廳可惜今次無時間試，第二日出門下雨，酒店門口就有免費雨傘借用，用後記得歸還

2025-10-05 • via Nuitee
T
TAMAKI
2
Pros:

禁煙のワンルーム。シーツに人の匂いがあり、交換がされていない気がしました。消臭スプレーも効果無しでしたので非常に残念でした。

2025-09-28 • via Nuitee
S
SEOKHO • friends
8
Pros:

다 좋은데 커피포트 청결상태가 안좋음

2025-09-21 • via Nuitee
M
MASAO
8
Pros:

3泊しました。連泊の部屋の掃除は３泊ごとなので、滞在中に清掃がはいることはありませんでした。それでもタオルや足ふきマットは新しいものを毎日扉にかけておいてくれます。綺麗好きの人にはどーかわかりませんが、個人的には問題ありませんでした。
フロントの目を通らずエレベータに乗れるのでセキュリティ的にはどうかと思いましたが、使う側からは楽でよかったです。

2025-09-08 • via Nuitee
S
SEOKHO • friends
6
Pros:

전체적으로 괜찮으나 전기포트 청결상태가 안좋은것 같음

2025-08-24 • via Nuitee
M
Masahiro
10
Pros:

とてもきれいで繁華街にあるので、ご飯を食べたり、飲みに出たりするのも問題はありませんでした。

2025-08-23 • via Nuitee
G
Gloria • family
10
Pros:

Our time staying at Smile Hotel was good. The staff was helpful especially when I was having trouble.

2025-07-21 • via Nuitee
S
SEOKHO • friends
8
Pros:

전기포트에 하얀 곰팡이 같은게 보이고 샤워커튼에서 쉰내가 나는게 아쉬움

2025-07-20 • via Nuitee
Y
Yuyu • partner
8
Pros:

⭕️優點：
1、床頭有插座
2、窗簾的遮光度非常高
3、冷氣不會直吹床鋪
4、附近三大超商都有
5、有投幣式洗衣機(含洗劑)
6、吹風機不在牆上
7、聯網電視
8、¥1000元的早餐
日式和西式的菜色各有5～8種左右
品項雖然不算豐富
以這個價錢算是挺合理
還有博多特產明太子喔～

❌唯一的缺點：
廁所的捲筒衛生紙🧻架
在拉取的時候超級吵！！！
淺眠的人睡夢中會被吵醒的程度
這點真的很糟糕
希望可以改善

2025-07-13 • via Nuitee
S
Seiichiro
8
Pros:

初めて泊まりましたが、とても満足しました。

2025-07-07 • via Nuitee
T
TIMOTHY
10
Pros:

Friendly staff, comfortable bed and good value.

2025-06-19 • via Nuitee
S
SEOKHO • friends
6
Pros:

커피 포터에 곰팡이로 보이는 하얀 물때가 보여서 실망함

2025-06-15 • via Nuitee
?
?? • family
8
Pros:

部屋がゆったりくつろげた　駅までの距離も良かった

2025-06-10 • via Nuitee
V
Verified traveler
10
福岡出張にて
Pros:

朝食付きで、ギリギリ会社規定内の料金で泊まれました。清潔で新しく、快適な滞在ができたました。4泊目から清掃なので、滞在中は清掃入りませんでしたが、ゴミ回収とタオル交換はしてもらえて問題なかったです。
朝ごはんがよかったので、また泊まっても良いと思いました。

2025-06-05 • via Nuitee
H
Hsuanchu
10
Pros:

房間雖小，但需要的東西一應俱全！交通方便！

2025-06-03 • via Nuitee
K
kam kuen
10
Pros:

地點好，近博多站，附近有三間便利店，非常方便。 check in好快及順利，checkout更好快，3日有一次執房安排非常之好，每天會有新毛巾提供，牙刷，牙膏， 拖鞋可以自取。 不好地方是張床比較軟，但係張床好大，房間亦都算大。

2025-05-30 • via Nuitee
V
Verified traveler
10
친절하고 혼자 묵는데 전혀 불편함 없이 쾌적한 호텔!
Pros:

프론트 직원 분들도 친절하시고, 궁금한 점이 있을 때 성심성의껏 응대해 주셔서 좋았습니다. 시설도 깔끔했고, 혼자 묵는데 전혀 불편함 없이 쾌적하게 지낼수 있었습니다!

2025-04-14 • via Nuitee
Y
YUZO
8
Pros:

思った以上に広かった

2025-04-14 • via Nuitee
C
CHIA-JUNG
4
Pros:

因爲在邊間，但晚上的浴室風扇聲很大聲

2025-03-24 • via Nuitee