Venue Colombo

Hotels
7.8 (268 reviews)
229 Castle Street, , Colombo , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Ironing service
Car hire
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
6.76
Rooms smelled of mould, old and torn towels.
Service
8.73
Staff is nice and helpful, though some service felt impersonal.
Location
8.77
Good location, convenient for access to shopping and food.
Room Quality
6.72
Rooms lacked basic amenities like wardrobes, and some had issues like no hot water.
Amenities
7.25
Limited amenities mentioned; improvement needed in facilities.
Value for Money
7.71
Value reflected well against the location, though conditions could improve.
Food and Beverage
8.76
Proximity to food options near the hotel.
Overall Experience
7.73
Some positives but overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:30

Property Description

Luxurious Accommodation
Venue Colombo offers luxurious accommodation in the heart of Borella district, just a stone's throw away from Asiri Surgical Hospital and R Premadasa Stadium. Each room features a flat-screen TV, a kettle, and a private bathroom with premium toiletries, ensuring a comfortable stay for every guest.

Convenient Amenities
Guests can take advantage of the shared kitchen facilities for added convenience during their stay. Additionally, car hire services are available for exploring the area, with golfing being a popular activity nearby.

Prime Location
Situated close to U.S. Embassy and Khan Clock Tower, Venue Colombo provides easy access to key landmarks. With Bandaranaike International Airport a short 29 km away, guests can seamlessly reach their destination. Book your stay now at Venue Colombo for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 10 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 268 reviews
Cleanliness: 6.76
Service: 8.73
Location: 8.77
Room Quality: 6.72
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 7.73
R
RudeBoy Muza • couple • lk
8
Overall, everything else was very good and I enjoyed my stay.
Pros:

I had a very pleasant stay. The room was clean, comfortable, and well-maintained. All the facilities provided were good, and the service was friendly and helpful throughout my stay.

Cons:

However, the listing mentioned that hot water was available, but unfortunately the solar heater was not working during my visit. It would be better if this is properly maintained or informed in advance.

2026-02-14 • via Nuitee
A
Aliyèc • couple • gb
4
Pros:

The main entrance to the building was nicely decorated and there was a sitting area on the second floor.

Cons:

The rooms were dirty, Including the beds and bathrooms. The window didn't have an opening and the blinds didn't open, whilst the Aircon wouldn't change temperature or mode so it was either really hot or really cold in the room making it uncomfortable.
The location was quite far out from Colombo, around 90minutes walk to the centre, and we struggled getting tuktuks/taxi's, with them being empty and answering no to accepting our job.
There were two main staff on shift at the hotel, 1 of whom was polite and acknowledged us in passing. Whilst the other staff member was unhelpful and at times rude. Overall it wasn't a good experience but was a last minute option as our original booking fell through.

2026-02-13 • via Nuitee
R
Rajiv • solo_traveller • in
10
2026-02-13 • via Nuitee
P
Prathap • couple • in
10
2026-02-11 • via Nuitee
N
Nabeel • solo_traveller • my
7
2026-02-11 • via Nuitee
D
Dave • couple • lk
10
Pros:

Clean Rooms & safe Location.Staff is very helpful

Cons:

Breakfast should be available.

2026-02-10 • via Nuitee
I
Iuliia • solo_traveller • th
2
2026-02-10 • via Nuitee
J
Jakub • extended_group • pl
3
Pros:

Ogólna czystość.

Cons:

Brak ciepłej wody, ale też wrzątek pod prysznicem(pojebane to było), zamknięte drzwi w hotelu wieczorem( śpiąca obsługa), wilgoć w pokojach.

2026-02-09 • via Nuitee
D
Daniel • family_with_children • lk
5
If you want privacy & peace, not the place to go for.
Pros:

The location was easy for me.

Cons:

There was a bad odor as I came to the room that didn't dissipate the entirety of the time I was there. Mainly originated from the bathroom.
3 cockroaches, gekkos and other bugs appearing every now and again in the span of 2 nights was not fun. The blinds simply just fell off when simply trying to lift it up. There was very little sound proofing to the room. Someone walking from the stairs nearby could be heard, conversations outside our door were very clear and audible, which was highly uncomfortable given I booked this stay for some privacy.

This site mentioned 24h front desk service, which I found to be untrue, as I ordered food late into the night, and despite ringing the bell multiple times, no one showed up. This led me to having to open the door myself with the keys that happened to be laying behind the desk, and getting the food myself after locking up, as if it were my own premises.

2026-02-08 • via Nuitee
E
Erald • couple • gr
10
Everything Perfect
Pros:

Comfortable Bed,excellent service by the staff.cleaned rooms.easy access to main road & many cafes around.Definietly we will come back

2026-01-31 • via Nuitee
B
Broscheit • couple • de
7
2026-01-29 • via Nuitee
S
Sanura • couple • lk
10
It was great.
Pros:

Amazing place with great staff. Would definitely recommend.

2026-01-19 • via Nuitee
P
Prathapan • family_with_children • lk
9
The Manage was very friendly and humble with us and specifically bathroom was very clean, Highly recommended 👍
Pros:

It's was very clean and comfy and worth

2026-01-19 • via Nuitee
S
Sadam • solo_traveller • lk
7
2026-01-17 • via Nuitee
S
Sumudini • solo_traveller • lk
10
Situated in a convenient location, which provides a wonderful experience
Pros:

Cleanliness and the room decoration.

2026-01-16 • via Nuitee
O
Onray • couple • lk
10
2026-01-15 • via Nuitee
S
Sarah • couple • gb
1
This is place would be at push to be ok for 1 night and that is if there isn’t anything better. Worse place we have stay
Pros:

Absolutely awful

Cons:

Everything.

2026-01-15 • via Nuitee
B
Bambaradeniya • couple • lk
1
2026-01-13 • via Nuitee
A
Ashen • couple • lk
1
2026-01-11 • via Nuitee
S
Stefan • couple • at
4
2026-01-09 • via Nuitee