Hotel Ferraz

Hotels
8.4 (1354 reviews)
Praça Doutor Garcia Coutinho, 14 , Pouso Alegre , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food quality
Value for Money
Cons:
Small room size
Service variability

Categories

Cleanliness
8.09
Guests noted cleanliness, but some reviews mentioned noise and small room size affecting overall satisfaction.
Service
8.56
Mixed reviews on service quality; some praised it while others noted a lack of human touch.
Location
9.1
Often praised for its great location close to amenities.
Room Quality
7.55
Some rooms reported to be very small and uncomfortable for multiple occupants.
Amenities
8.08
Good facilities like a gym and breakfast service, but some noted limited space.
Value for Money
8.54
Generally regarded as good value with a decent cost-benefit ratio.
Food and Beverage
8.79
Positive feedback on the breakfast quality and restaurant offerings.
Overall Experience
8.47
Overall positive sentiments with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:13

Property Description

Luxurious Accommodation
Hotel Ferraz in Pouso Alegre offers elegant rooms with modern amenities such as flat-screen TVs, minibars, and free WiFi. Some rooms even boast charming balconies for a relaxing stay.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a shared lounge, and an on-site restaurant. Private parking is available for those arriving by car. The hotel also provides free toiletries, a desk, and a hairdryer in each room for added comfort.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served every morning at the property. Whether you're in town for business or leisure, Hotel Ferraz ensures a satisfying stay with its culinary offerings.

Book your stay at Hotel Ferraz now for a memorable experience in Pouso Alegre.

Important information:

Please note that the property charges an optional 10% service charge.

When traveling with pets, please note that an extra charge of BRL 80 per pet per night applies. Please note that the property can only allow pets with a maximum weight of 15 kilos. You must present your vaccination card up to date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1354 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.47
M
Maria Cecilia • couple • br
8
Gostei
Pros:

Café muito bom

Cons:

Banheiros antigos

2026-07-18 • via Nuitee
C
Claudia Adria Da Silva • solo_traveller • br
10
2026-07-17 • via Nuitee
M
Márcia Santana Palácios • family_with_children • br
10
2026-07-16 • via Nuitee
U
Ulisses • solo_traveller • br
10
Pros:

Café da manhã muito bom.

Cons:

O estacionamento não ter elevador é ruim mas foi tranquilo.

2026-07-15 • via Nuitee
F
Francesco • couple • it
9
De modo geral atendeu bem nossa estadia nada a reclamar que desclassifique o hotel,
Pros:

Otimo café sortido para todos os gostos e necessidades de pessoas com tipos de alimentação diversas.

Cons:

O revestimeto do colchão se faz necessarios para evitar manchas de varios tipos provocados por hospedes sem educação, o que causa certo mal em estar para quem as ve e não sabe exatemente o que as provocou..

2026-07-14 • via Nuitee
C
Célio • solo_traveller • br
7
2026-07-13 • via Nuitee
A
André Luiz de Souza • family_with_children • br
10
2026-07-12 • via Nuitee
E
EDUARDO • family_with_children • br
7
2026-07-11 • via Nuitee
J
José Benedito • solo_traveller • br
7
2026-07-11 • via Nuitee
A
Amanda • solo_traveller • br
8
2026-07-10 • via Nuitee
D
Deborah • solo_traveller • br
4
2026-07-10 • via Nuitee
A
Ana Paula • solo_traveller • br
10
2026-07-06 • via Nuitee
S
Suely • couple • br
8
2026-07-01 • via Nuitee
C
Claudemir • solo_traveller • br
10
2026-06-30 • via Nuitee
B
Bicalho • solo_traveller • br
10
Pros:

Atendimento da equipe do hotel excelente

2026-06-30 • via Nuitee
B
Bicalho • solo_traveller • br
10
Pros:

Atendimento excelente dos funcionários

2026-06-30 • via Nuitee
D
Daniele • family_with_children • br
8
Pros:

Vista Linda Para a igreja

2026-06-27 • via Nuitee
G
Graciele • couple • br
9
Estadia ótima
Pros:

Muito limpo, organizado, ambiente familiar

Cons:

Muito barulho externo

2026-06-26 • via Nuitee
S
sueli • solo_traveller • br
8
Pros:

Atenção dos funcionários, café da manhã e restaurante.

Cons:

Instalações. É preciso se encolher para abrir e fechar a porta do banheiro. Luz piscando sem parar mesmo depois de ter informado p moça da limpeza, que disse que tomaria providência.

2026-06-26 • via Nuitee
D
Dionatan • solo_traveller • br
10
2026-06-25 • via Nuitee