Hotel Ferraz

Hotels
8.4 (1215 reviews)
Praça Doutor Garcia Coutinho, 14 , Pouso Alegre , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food quality
Value for Money
Cons:
Small room size
Service variability

Categories

Cleanliness
8.09
Guests noted cleanliness, but some reviews mentioned noise and small room size affecting overall satisfaction.
Service
8.56
Mixed reviews on service quality; some praised it while others noted a lack of human touch.
Location
9.1
Often praised for its great location close to amenities.
Room Quality
7.55
Some rooms reported to be very small and uncomfortable for multiple occupants.
Amenities
8.08
Good facilities like a gym and breakfast service, but some noted limited space.
Value for Money
8.54
Generally regarded as good value with a decent cost-benefit ratio.
Food and Beverage
8.79
Positive feedback on the breakfast quality and restaurant offerings.
Overall Experience
8.47
Overall positive sentiments with some areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:13

Property Description

Luxurious Accommodation
Hotel Ferraz in Pouso Alegre offers elegant rooms with modern amenities such as flat-screen TVs, minibars, and free WiFi. Some rooms even boast charming balconies for a relaxing stay.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a shared lounge, and an on-site restaurant. Private parking is available for those arriving by car. The hotel also provides free toiletries, a desk, and a hairdryer in each room for added comfort.

Delicious Dining Options
Start your day right with a delicious buffet breakfast served every morning at the property. Whether you're in town for business or leisure, Hotel Ferraz ensures a satisfying stay with its culinary offerings.

Book your stay at Hotel Ferraz now for a memorable experience in Pouso Alegre.

Important information:

Please note that the property charges an optional 10% service charge.

When traveling with pets, please note that an extra charge of BRL 80 per pet per night applies. Please note that the property can only allow pets with a maximum weight of 15 kilos. You must present your vaccination card up to date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1215 reviews
Cleanliness: 8.09
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 8.79
Overall Experience: 8.47
A
Ana Maria • couple • br
9
Fiquei encantada com a limpeza
Pros:

Café muito bom

2026-03-19 • via Nuitee
D
Debora • extended_group • br
10
2026-03-15 • via Nuitee
B
BRUNO • solo_traveller • br
8
2026-03-14 • via Nuitee
B
BRUNO • solo_traveller • br
9
2026-03-14 • via Nuitee
B
BRUNO • solo_traveller • br
8
2026-03-14 • via Nuitee
A
Andrea • couple • br
10
2026-03-13 • via Nuitee
R
Rodrigo • couple • br
7
2026-03-13 • via Nuitee
R
Rogério • solo_traveller • br
10
Ótima estadia, hotel bem localizado e de boa estrutura!
Pros:

Sacada, comida e atendimento!

2026-03-09 • via Nuitee
B
Beatriz • couple • br
10
Pros:

O hotel possui um café da manhã completo, fica bem localizado e possui quartos super aconchegantes!!!

2026-03-05 • via Nuitee
J
João Alberto • family_with_children • br
10
Pros:

Muito bom

Cons:

Muito jom

2026-03-04 • via Nuitee
K
Kesley • family_with_children • br
9
Pros:

Otima localização, bem no centri da cidade.
Quartos otimos, bem confortaveis. O cafe da manhã foi bom. Mas confesso que das outras vezes que estive, teve mais variedades. Mas estava muito bom.

Cons:

O unico problema e questão do estacionamento. As vagas constumam ser bem apertadas. Isso se for em um final de semana de muito movimento. Onde tem que deixar no estacionamento ao lado. Mas sempre se da um jeito.

2026-02-27 • via Nuitee
M
Moisés • couple • br
9
2026-02-26 • via Nuitee
A
Antonio Jose • solo_traveller • br
7
Cons:

Infelizmente Não aceitam mais pets no hotel , vou ter que buscar outro hotel na cidade para me hospedar nas minhas idas até Pouso Alegre.

2026-02-26 • via Nuitee
K
Karina • couple • br
10
2026-02-25 • via Nuitee
A
Ademir Guedes da Silva • family_with_children • br
9
Pros:

Excelente Atendimento

2026-02-24 • via Nuitee
M
Marco • couple • br
10
Excellent as always !!!
Pros:

Every time I travel to Pouso Alegre, I always stay at Hotel Ferraz. Everything is very good over there.

Cons:

N/A

2026-02-24 • via Nuitee
J
joao • solo_traveller • br
8
2026-02-23 • via Nuitee
L
Lima • family_with_children • br
9
2026-02-23 • via Nuitee
B
Bárbara Nadine • solo_traveller • br
7
Pros:

Boa localização, cama confortável, bons espelhos no quarto e café da manhã excelente. Time responsável pela limpeza também foi muito gentil.

Cons:

Quarto pequeno e tomadas não adaptadas para secador de cabelo. No banheiro, senti falta de armário na pia ou pelo menos uma prateleira ali e dentro do box; a torneira também era curta demais e molhava mais a fora da pia.

2026-02-22 • via Nuitee
I
IARA BENEDITA • extended_group • br
10
2026-02-14 • via Nuitee