Comfort Inn & Suites Merritt

Hotels
•
Comfort Inn
8.3 (268 reviews)
3713 Dewolf Way , Merritt , ca
custserv@choicehotels.com

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Facilities for disabled guests
Hot tub/Jacuzzi
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.6
Rooms were generally clean, with a few guests mentioning specific cleanliness issues.
Service
8.1
Service was positively noted, with friendly staff members contributing to a pleasant experience overall.
Location
8
The hotel's location was convenient for guests, with proximity to key amenities and attractions.
Room Quality
7.6
Rooms were generally comfortable, but some guests mentioned the need for updates and renovations.
Amenities
6.9
Mixed reviews on amenities, with some guests enjoying the pool and hot tub, while others noted maintenance issues.
Value for Money
6.8
Some guests found the value satisfactory, while others felt the price did not match the overall experience.
Food and Beverage
7.2
Food options received mixed reviews, with some guests suggesting improvements in variety and quality.
Overall Experience
7.9
Most guests had a positive overall experience despite some specific issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 17:33

Property Description

Luxurious Amenities

Featuring an indoor pool and hot tub, Comfort Inn & Suites Merrit offers a relaxing stay with scenic views of Nicola Valley. The modern fitness center and complimentary hot breakfast with fresh waffles add to the luxurious experience.

Convenience at Its Best

With spacious rooms and suites equipped with a flat-screen TV, comfortable seating, and free WiFi, guests can unwind in comfort. The 24-hour front desk, business center, and proximity to shopping and dining venues ensure convenience throughout your stay.

Prime Location

Located off the Coquihalla Highway, this hotel provides easy access to provincial park attractions and is just a short distance from Kamloops Airport. Book your stay now and experience comfort and convenience at Comfort Inn & Suites Merrit.

Important information:

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 268 reviews
Cleanliness: 7.6
Service: 8.1
Location: 8
Room Quality: 7.6
Amenities: 6.9
Value for Money: 6.8
Food and Beverage: 7.2
Overall Experience: 7.9
W
Wade • young couple • ca
10
Stay was good, management SUCKED
Cons:

The manager openly berated the cleaning staff while we were at the front desk, waiting to check in. We also heard another couple who checked in after us comment about the same thing. It was disgusting how she spoke to him.

2025-07-19 • via Nuitee
J
Jean F
10
Pros:

Great hotel, comfy beds, lovely pool and hot tub, and the breakfast was satisfying.

2025-06-25 • via Nuitee
R
Ryan • young couple • ca
8
Very good
2025-06-24 • via Nuitee
R
Robert • young couple • ca
10
Most enjoyabe stay.
Pros:

We travelled in our 2018 Chevy Bolt BEV. Having two charging stations in the parking lot was a real bonus and one of the factors in our selection of this hotel.

2025-06-20 • via Nuitee
M
Michelle • young couple • nz
1
Scary and lack of support from hotel management
Pros:

Initially it was the friendly receptionist

Cons:

That it had a fire and there was no coordination of the evacuation or no roll call

It took a minimum of two hours before we were told by the ambulance crew that an emergency service has been set up
It was drizzling and we were left not knowing anything or no where to go toilet which was not good for people who can’t hold bladder for long

2025-06-17 • via Nuitee
B
Benjamin • partner
8
Pros:

Good spot to stop after driving through mountains from Alberta.

2025-06-16 • via Nuitee
P
Priscilla
2
Pros:

Hotel caught fire about 1 in the morning on the night we were there. Had to evacuate with no other options from the hotel with putting us up somewhere else. Had to pay for another elsewhere

2025-06-14 • via Nuitee
G
Gary • family
6
Pros:

Everything was excellent until we had to evacuate because of a devastating fire. Our clothing and luggage suffered smoke and water damage, but thankfully no one was injured. Other than that everything excellent. I would give it 5 stars if it weren’t for the fire

2025-06-14 • via Nuitee
O
Obrian • young couple • ca
1
Hottest hotel in Merritt!
Pros:

Everything til it burnt down at 230 am

Cons:

That it burnt down

2025-06-14 • via Nuitee
T
Tom • partner
10
Pros:

Pet Friendly. Staff was excellent.

2025-06-12 • via Nuitee
E
Ernest • family
10
Pros:

Would stay here again

2025-06-12 • via Nuitee
J
Jack • solo traveller • ca
8
Very good
2025-06-12 • via Nuitee
B
Brenda • partner
8
Pros:

Room is really good

2025-06-11 • via Nuitee
A
Ashley • family with young children • ca
9
Good bang for your buck. Pleasant stay.
Pros:

Good size rooms, updated bathroom, pool and hot tub were nice.

Cons:

The bedrooms are outdated. Would definitely benefit from a refresh with some brighter linens and new flooring. Breakfast could have used some more options.

2025-06-08 • via Nuitee
D
Dave
8
Pros:

Bed high and a little uncomfortable. Otherwise no other issues.

2025-06-04 • via Nuitee
I
Isabelle
10
Pros:

Very nice hotel. We got an upgrade and it was awesome. Good location. Breakfast was included

2025-06-03 • via Nuitee
G
Gwyen
8
Pros:

Friendly staff at front desk and clean facilities. Would stay again

2025-06-03 • via Nuitee
J
Joyce • young couple • ca
8
Very good
2025-06-02 • via Nuitee
S
Sandra • family
8
Pros:

Location was very convenient. The facility seemed quite new. Service items in the room seemed to be somewhat lacking. Items such as shampoo, soap, etc were very small and were not always replenished. Coffee in the room was also not replenished sufficiently.
Overall a good place to stay but they need to work a little harder on the small things.

2025-06-02 • via Nuitee
T
Travis • family
10
Pros:

Clean

2025-05-27 • via Nuitee