Stormy Point Village Lakeside

We had a one bedroom unit which was nice, but we were very disappointed with the view which was the housekeeping trailer and parking lot. Trees blocked any possible glimpse of the lake. The website pictures were very misleading and I wouldn't have booked the unit if I'd have known. It's very far and inconvenient to any of the amenities on the village side. Will not stay again.

You need to get better bartenders and restaurant staff. You should be greeted when you come in like it use to be. The bar was dirty, and no one was in there. Bar isn’t very inviting. I know how this place use to be. Been going there for 15 years every year. It needs bar and restaurant manager change!!!!!!!!!!

Access to the pool and water slide at the sister resort was great and a very short drive! The view of the grass instead of being able to see lake was not ideal, but the inside of the condo was exactly as pictured and beautiful.

We stayed at lakeside and the outside looks like a place you would not want to stay but once inside it’s very nice. The just need to paint and update.

Love the pool and bar. The staff was so nice. Only bad part was it was really hard to find the office to check on initially.

We checked into 1404 yesterday (4th floor) and things were fine except there was a huge red line across the wall where a previous guest decided to rearrange the furniture. While in the restroom, I noticed reddish brown drops on the wall tile and vanity.

After taking a shower, there was a huge pool of water because the seal on the door was damaged and not attached to the glass door so the door didn't shut. The fan in the bathroom was also not connected to the ceiling and was extremely dirty. The security door latch also was pulled from the wall and was barely hanging onto the wall.

When we tried to dial 0 to call the front desk, the automated mesaage on the phone said that operator services would not be available after Dec 2017! Really?? It's Aug 2025! How is one supposed to now get ahold of the front desk from the room? We had to get in the car and drive to the front desk.

Sharon was super apologetic after we showed her the photos. She had to call her supervisor to get authorization and wanted to get us in a cottage but you could hear the supervisor clear as day over the phone say "No!" We were told that they couldn't move us to a cottage because we're owners and used points and they couldn't do a double upgrade (going from studio to a 2 bedroom). When Sharon talked to her supervisor, Sharon told her that only 1101 was available as 2 other condos were out of commission as well.

So we were told we would be given 1101 which is 1 level BELOW the parking lot. Ok, it is what it is.

In 1101, the bathroom had all the cabinet doors open that it looked like someone ransacked the bathroom. No toiletries were on the vanity. There was also no coffee nor laundry detergent in the condo. Basic housekeeping items that is supposed to be in the condo.

Upon further inspection of 1101, there were dead bugs that we assume were coming in through the unsealed front door since you could see daylight coming through and the security latch was completely missing from the door.

We had to go back to the front desk and politely asked Sharon that she needed to call her manager to find another solution as 1101 was even worse. Upon calling the front desk manager (Sharon's supervisor's supervisor) who authorized the move to a cottage, we were able to move.

When we returned back to 1404 to get our items, the pool of water from the shower was gone meaning that it soaked into the floor and will lead to a mold issue if it's not already there.

Out of the 12 condos, 4 had issues (incl the 2 I listed) and it's quite clear that it's in shambles. What is my HOA paying for because it certainly isn't for the upkeep of the building. It also feels that the building is the red-headed stepchild of the resort and it's still pricey. 75k points for a week in Aug for a studio is ridiculous especially when we were sold into the program that we could get a cottage in the village for 75k points.

Overall it was a great visit. Although we later learned after booking based on the supplied photos that we did not have the view promised.

Honestly, it sticks to read all of these negative reviews. I’m writing this as I comfortably lay in my lakeside bed here at Stormy Pointe Lakeside. When booking we didn’t realize that there was the Village accommodations and the Lakeside accommodations. We wanted the cottage but ended up getting the lakeside 1-bedroom. I honestly was a Lyle disappointed until I saw the unit…

Check in was nice and easy. It was a packed lobby but we got checked in by two different ladies, somehow we’re blessed to skip the sales talk and we’re about to go straight to our unit. We came around 3:45pm.

Our full kitchen was fully stocked with all the essentials. A washer and dryer with detergent too. The bathrooms were cleaned and we had more towels than we needed. I also brought my own groceries so it felt like home away from home. Besides the TV’s not being smart (which I didn’t mind), my husband and I loved our unit. We cook most meals in-unit and would go out for a few meals in Branson and Eureka Springs.

We really don’t need the lakeside because we’re not lake swimmers or boat owners and we didn’t go to the Village to check out the other amenities, but judging by the reviews, maybe that’s a good thing. I’m sure we would’ve tried to see things from a positive perspective regardless.

Will not stay nor recommend this property to anyone

Great front desk crew

We loved EVERYTHING!! It was a perfect stay! So beautiful right on the lake! And so much to do for the kids in the pool and water park areas! 10/10 highly recommend!!!

Did not deliver what was advertised

I booked lake front accommodations but was unaware that the building I was staying in was adjacent to the main resort itself. The interior was nice but the outside of the buiding and the grounds it was on was no where as nice as the rest of the resort. I would stay here again but would not stay in this building considering the high price.

Pictures look great but not well maintained. Kids pool area with slide closed, second pool closed, hot tub closed. Room late out was very nice but not well kept. Wifi never worked. Looked like plenty of help hired but took forever to be waited on bar/ice cream area. I would not stay here again.

I liked where the property was located. It was close by alot we wanted to do. It was nice to be right at the lake and use the dock and pools. Our coffee machine was broken, they immediately replaced it, gave us extra toilet paper, and another blanket very promptly.

We had cockroaches in our room on arrival that led me to give poor cleanliness score. There was also an inch gap in the top of the door to the room that the sun shined through.

The check in process was easy once we found the building but there were no markers to show where to check in, it took nearly 45 minutes of driving around to find the main building. We had to call customer support to eventually find it. I did not like right after checking in they tried to sell us timeshares immediately, that was a big turn off. Also paperwork I signed provided by property said check out was 11 am, but the paper they gave me said 10am. Poor communication by staff on that end.

We stayed lakeside and were told we had access to everything for property amenities. Then called for the free trolley since we were about a mile walk away from the pools, and told we couldnt use that at lakeside only after we requested it.

Overall, I think I would stay in a cottage if I were to stay at this property again. But the lakeside apartment/hotel did not seem to get the same treatment the rest of the guests did.

I wouldn’t recommend this place. Booked this resort because of the amenities, such as kid pool area. Got my kid ready and we called the golf cart trolley, just to find out they couldn’t get us because they couldn’t drive that road..? Okay, so we will drive up there. Drove all the way there just to find out the kid pool area and slide was completely drained. Called the front office, said it would be back up today, called later in the evening, was told it wasn’t ready yet, said he would call my number when it was back up. Never heard anything back. Room was decent, not what was pictured. There wasn’t even a roll of toilet paper for us to start out with so we had to drive clear across town to get some. There were no beach/pool towels like listed.
Asked to cancel/ get partial refund on room but were told they couldn’t do that. We spent several hundred dollars and were very disappointed with our stay. I will NEVER stay here again.

Property was clean and in a good location. Fun activities for kids and the pools are nice. Ideal for traveling families. I will share, this property is managed by a timeshare company, so be prepared to get a sales pitch.

Very nice property close to the lake and Branson. Had a blast enjoying the pool, splash pad and water slide.

Great will go again!

I paid for a premium room with king bed and soaking tub. And what I received was a tiny room no tub, No kitchen, and a tiny queen bed. I wasn’t even made aware of it when checking in I got to my room and found out then called and was not even offered a different option I was just told to call hotels.com to get a partial refund. On top of everything they try to rope you into buying a time share when checking into your stay. Absolutely will never stay here or at any of there other properties ever again.