Holiday Inn Express - Berlin - Alexanderplatz by IHG

Hotels
Holiday Inn Express
8.6 (10957 reviews)
Stralauer Strasse 45 , Berlin , de

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Decent breakfast options
Cons:
Inadequate room amenities
Cleanliness issues
Service delays in some areas

Categories

Cleanliness
8.29
There were comments regarding cleanliness being less than optimal, especially with issues in room cleanliness.
Service
9.06
Multiple reviews indicated helpful and friendly service from the staff.
Location
9.1
Guests highlighted the excellent location of the hotel, being close to transportation and attractions.
Room Quality
8.46
Rooms were generally described positively, although some mentioned discomfort with furnishings.
Amenities
8.08
Some guests noted missing amenities such as mini-fridges and insufficient breakfast variety.
Value for Money
8.45
Overall perceived as good value, although some felt the price could be high for certain offerings.
Food and Beverage
8.69
Breakfast received positive feedback but mentioned a need for more variety at times.
Overall Experience
8.66
The majority of reviews were positive, leading to a favorable overall impression of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:23

Property Description

Modern Design and Amenities
The Holiday Inn Express - Berlin - Alexanderplatz offers rooms with a sleek modern design, complete with air conditioning, flat-screen TVs, and USB ports for your convenience. Certain rooms even come with a cozy seating area for relaxation.

Convenient Location
Located in the heart of Berlin's Mitte district, this hotel is a stone's throw away from iconic landmarks like the Berlin TV Tower and Alexanderplatz. Explore the Nikolai historic district and the UNESCO Museum Island, all within walking distance.

Accessible Transportation and Parking
With the Klosterstraße Underground Station just steps away, guests have easy access to major attractions and districts in Berlin. For those driving, the hotel provides private parking with electric vehicle charging stations available, ensuring a hassle-free stay.

Book your stay at the Holiday Inn Express - Berlin - Alexanderplatz for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 80.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 10957 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.1
Room Quality: 8.46
Amenities: 8.08
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.66
G
George family_with_children pl
8
2026-03-07 via Nuitee
E
Emilia family_with_children se
9
Väldigt nöjd.
Pros:

Väldigt tyst hotel. Hörde inget ljud från trafiken utomhus eller andra gäster, väldigt ljudisolerat.

Rent och fint städat.

Trevlig personal.

Cons:

Ingen minimum på kylskåpet. Hade önskat det.

2026-03-07 via Nuitee
E
Elena extended_group it
8
2026-03-07 via Nuitee
E
Ercan couple tr
9
Herkese tavsiye ediyorum
Pros:

Konumu muhteşem yürüyüş mesafesinde her yöne ulaşım imkanı olması , çalışanların güleryüzlü ve yardımcı olmaları harikaydı. Kahvaltı gayet donanımlı ve odalar son derece konforlu ve yatak gayet rahattı

2026-03-06 via Nuitee
A
Alois extended_group de
8
Allgemein eine 8
2026-03-06 via Nuitee
H
Helena solo_traveller si
10
2026-03-06 via Nuitee
K
Konstantinos extended_group gr
10
2026-03-06 via Nuitee
A
Amit family_with_children il
1
Pros:

Literally nothing

Cons:

There was a lack of communication with the reservation team. We encountered an issue with our reservation, and the staff informed us it was unresolvable without offering any alternative solutions. This was a highly unsatisfactory hotel experience.
Dont go to this hotel.
מלון מעפן לא להתקרב

2026-03-05 via Nuitee
E
Eirini solo_traveller gb
7
Overall the experience was decent however I got “welcomed” by a man at the reception who was called Karim and was quite
Pros:

The property was very clean and the location is also ideal

Cons:

The double room is not very comfortable for 2 persons. There is only one armchair with a small table, no wardrobe which makes the overall stay very uncomfortable for two individuals.

2026-03-05 via Nuitee
M
Marjolein solo_traveller nl
8
Prima uitvalsbasis
Pros:

Bed en douche waren prima

2026-03-05 via Nuitee
S
Sevinç couple tr
7
2026-03-05 via Nuitee
C
Cohen family_with_children il
8
2026-03-05 via Nuitee
S
SAAKA solo_traveller gh
7
It was a good experience
Pros:

Facility was good

Cons:

Breafast and service

2026-03-04 via Nuitee
A
Artem couple il
7
2026-03-04 via Nuitee
A
Alejandro family_with_children es
10
2026-03-03 via Nuitee
M
Miranda family_with_children fi
10
2026-03-03 via Nuitee
C
Charlotte couple fr
10
2026-03-03 via Nuitee
E
EVANGELOS family_with_children gr
9
2026-03-03 via Nuitee
F
francesca extended_group it
8
Comodo
Pros:

Comodo, abbastanza centrale, camere pulite e letti comodi. Doccia calda.

Cons:

Colazione migliorabile

2026-03-03 via Nuitee
K
Katrin extended_group de
8
2026-03-03 via Nuitee