Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG

Hotels
Holiday Inn Express
8.3 (246 reviews)
34103 Katy Frwy , Brookshire , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Facilities for disabled guests
Shopping on site
Free wired internet
See all facilities

Review Highlights

Pros:
Clean and felt safe
Nice place
Good location
Very pleasant staff
Cons:
Cold breakfast
Unfriendly staff
Roach sighting
Cleaning issues

Categories

Cleanliness
7.26
Reported issues with cleanliness in the kitchen area and roach sighting in the bathroom.
Service
8.73
The front desk staff was nice, but some staff members were unfriendly.
Location
8.77
Good location, conveniently located.
Room Quality
8.22
The room was clean, but there were issues with the door lock.
Amenities
8.75
Good breakfast and nice amenities overall.
Value for Money
8.21
Standard quality for this hotel tier, with some points of concern.
Food and Beverage
7.76
Breakfast was cold and perceived as inadequate.
Overall Experience
8.73
Generally a good experience despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Modern Accommodation:
Holiday Inn Express & Suites - Brookshire - Katy Freeway offers contemporary 3-star accommodation with a fitness centre and outdoor pool, perfect for guests looking to stay active during their travels.

Convenient Amenities:
Enjoy the convenience of a business centre and free WiFi at the property, ideal for both leisure and business travelers needing to stay connected and productive during their stay.

Accessible Location:
Located just a short distance from popular attractions like CityCentre Plaza and Typhoon Texas, and with the nearest airport being William P. Hobby Airport, this hotel provides easy access to key destinations for all types of travelers.

Book your stay at Holiday Inn Express & Suites - Brookshire - Katy Freeway now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 246 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
G
Gretchen couple us
10
Pros:

Very spacious and comfy bed!

2026-05-06 via Nuitee
B
BRITTANY couple us
5
Overall, probably would not stay again nor recommend.
Pros:

Convenient location.

Cons:

Very unfriendly staff, didn’t greet me the night I checked in. The man literally just slid the paper onto the desk for me to sign and gave me room keys, no acknowledgment. Rooms are subpar, air conditioner leaks water onto the floor. Bathtub still had hair in it.

2026-05-02 via Nuitee
M
Michael solo_traveller us
9
Pros:

I love that everything in the room was so clean

Cons:

The only thing that was not ok is that my microwave did not work

2026-04-24 via Nuitee
B
Brown solo_traveller us
7
I had a pleasant stay.
Pros:

I enjoyed my stay. I was traveling for work, so it was accommodating. The staff were very pleasant and hospitable.

Cons:

Rooms may have been a lil dated (for the chain)… yet still comfortable.

2026-04-10 via Nuitee
V
Vincent couple us
9
Pros:

Coffee machine was good.

Cons:

Location was awful.

2026-02-27 via Nuitee
S
Siraj couple us
5
2026-01-19 via Nuitee
L
LARISSA couple us
5
Very average
Pros:

Price

Cons:

Location, no hot water

2026-01-19 via Nuitee
T
Tangelia family_with_children us
7
We slept so good... Great stay, great breakfast..
Pros:

Breakfast was great... juice machine was broken but they were still able to provide juice. I really appreciated that.
The manager(the lady who checked us in) was so friendly & helpful.

Cons:

They could update the toilet seat in the room .

2026-01-19 via Nuitee
M
Meghana family_with_children us
3
2025-12-23 via Nuitee
C
cyrenna family_with_children us
10
2025-12-14 via Nuitee
V
Verna family_with_children us
8
Good as far as hotel bed and room. Bad on breakfast and hotel housekeeping
Pros:

Clean and felt safe

Cons:

Breakfast was col d. Coffee cold and housekeeping was fixing plates before guests and sitting it around. Also appeared to have family eating so food felt picked over. The tables and floor in kitchen area were not clean. Guest had to clean . Front desk very nice

2025-12-07 via Nuitee
M
McCray couple ae
6
2025-11-26 via Nuitee
J
Jeobana family_with_children us
10
2025-10-26 via Nuitee
M
Michael couple us
9
Very good staff.
Cons:

Noise from the freeway.

2025-10-20 via Nuitee
I
Isaac
10
Pros:

Very nice, staff was extremely pleasant!!

2025-09-12 via Nuitee
O
Omar
8
La cucaracha
Pros:

Everything was great. However, the last day in my room I saw a roach in the bathroom.

2025-08-22 via Nuitee
M
Michael couple us
10
2025-08-17 via Nuitee
A
Aquila
6
Pros:

Old. Unfriendly staff

2025-08-16 via Nuitee
L
Lorena couple us
8
2025-08-04 via Nuitee
J
Juan family_with_children us
9
2025-08-02 via Nuitee