Holiday Inn Express & Suites - Brookshire - Katy Freeway by IHG

Hotels
•
Holiday Inn Express
8.3 (255 reviews)
34103 Katy Frwy , Brookshire , us
+1 281-934-2229

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and felt safe
Nice place
Good location
Very pleasant staff
Cons:
Cold breakfast
Unfriendly staff
Roach sighting
Cleaning issues

Categories

Cleanliness
7.26
Reported issues with cleanliness in the kitchen area and roach sighting in the bathroom.
Service
8.73
The front desk staff was nice, but some staff members were unfriendly.
Location
8.77
Good location, conveniently located.
Room Quality
8.22
The room was clean, but there were issues with the door lock.
Amenities
8.75
Good breakfast and nice amenities overall.
Value for Money
8.21
Standard quality for this hotel tier, with some points of concern.
Food and Beverage
7.76
Breakfast was cold and perceived as inadequate.
Overall Experience
8.73
Generally a good experience despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:01

Property Description

Modern Accommodation:
Holiday Inn Express & Suites - Brookshire - Katy Freeway offers contemporary 3-star accommodation with a fitness centre and outdoor pool, perfect for guests looking to stay active during their travels.

Convenient Amenities:
Enjoy the convenience of a business centre and free WiFi at the property, ideal for both leisure and business travelers needing to stay connected and productive during their stay.

Accessible Location:
Located just a short distance from popular attractions like CityCentre Plaza and Typhoon Texas, and with the nearest airport being William P. Hobby Airport, this hotel provides easy access to key destinations for all types of travelers.

Book your stay at Holiday Inn Express & Suites - Brookshire - Katy Freeway now for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.3
Based on 255 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
P
Peter • family_with_children • us
10
2026-08-26 • via Nuitee
S
Stephanie • couple • us
10
It was great!
Pros:

Breakfast the pool and the black out blinds

Cons:

Housekeeping to clean my room after first night and put fresh towels would have been nice had to go ask for towels after work

2026-08-02 • via Nuitee
A
Alberto • couple • us
10
2026-07-10 • via Nuitee
D
Denalerie • solo_traveller • us
9
2026-06-22 • via Nuitee
C
craig • solo_traveller • us
10
2026-06-02 • via Nuitee
T
Tina • extended_group • us
8
2026-05-29 • via Nuitee
J
Jill • couple • us
6
It was ok, we were there on family emergency time, sleep was important!!
Pros:

Affordability and location to family, but there is highway noise

Cons:

This visit, (we stayed at this property just last week for two nights) the hotel wasn’t as clean. We were there the week before and everywhere was clean, but this time we had to request a different room because first room had not been fully cleaned and hallways had not been cleaned on two floors that we walked and beds were not prepared as well as before.
It is going through renovations, and looking great, but this was general housekeeping issues.
The welcome was very friendly,helpful and kind.

2026-05-22 • via Nuitee
P
Phifer • family_with_children • us
8
2026-05-15 • via Nuitee
J
Jill • couple • us
9
Friendly, comfortable, clean, affordable, great beds, and great service!
Pros:

The Staff was excellent!! Very friendly, greeted us, and said thank you for coming!
We extended our stay another night and slept well.
The housekeeping was wonderful, everything was spotless, thank you!
The beds were very comfortable too.
The road noise was not the best, wish you had sound proof windows, since being beside highway.
The price was affordable and we will be back!

Cons:

Highway noise

2026-05-14 • via Nuitee
G
Gretchen • couple • us
10
Pros:

Very spacious and comfy bed!

2026-05-06 • via Nuitee
B
BRITTANY • couple • us
5
Overall, probably would not stay again nor recommend.
Pros:

Convenient location.

Cons:

Very unfriendly staff, didn’t greet me the night I checked in. The man literally just slid the paper onto the desk for me to sign and gave me room keys, no acknowledgment. Rooms are subpar, air conditioner leaks water onto the floor. Bathtub still had hair in it.

2026-05-02 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

I love that everything in the room was so clean

Cons:

The only thing that was not ok is that my microwave did not work

2026-04-24 • via Nuitee
B
Brown • solo_traveller • us
7
I had a pleasant stay.
Pros:

I enjoyed my stay. I was traveling for work, so it was accommodating. The staff were very pleasant and hospitable.

Cons:

Rooms may have been a lil dated (for the chain)… yet still comfortable.

2026-04-10 • via Nuitee
V
Vincent • couple • us
9
Pros:

Coffee machine was good.

Cons:

Location was awful.

2026-02-27 • via Nuitee
S
Siraj • couple • us
5
2026-01-19 • via Nuitee
L
LARISSA • couple • us
5
Very average
Pros:

Price

Cons:

Location, no hot water

2026-01-19 • via Nuitee
T
Tangelia • family_with_children • us
7
We slept so good... Great stay, great breakfast..
Pros:

Breakfast was great... juice machine was broken but they were still able to provide juice. I really appreciated that.
The manager(the lady who checked us in) was so friendly & helpful.

Cons:

They could update the toilet seat in the room .

2026-01-19 • via Nuitee
M
Meghana • family_with_children • us
3
2025-12-23 • via Nuitee
C
cyrenna • family_with_children • us
10
2025-12-14 • via Nuitee
V
Verna • family_with_children • us
8
Good as far as hotel bed and room. Bad on breakfast and hotel housekeeping
Pros:

Clean and felt safe

Cons:

Breakfast was col d. Coffee cold and housekeeping was fixing plates before guests and sitting it around. Also appeared to have family eating so food felt picked over. The tables and floor in kitchen area were not clean. Guest had to clean . Front desk very nice

2025-12-07 • via Nuitee