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Facilities
Property facilities
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Japanese garden
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Horse riding nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Serene Garden Oasis
Tranquil Ambiance: Escape to a peaceful retreat at Hotel Natura surrounded by lush gardens, a cozy shared lounge, and a relaxing terrace.
Culinary Delights: Indulge in a culinary journey at our on-site restaurant offering a delectable fusion of American and Mediterranean cuisine, with special dietary options available upon request.
Recreational Paradise: Enjoy a mix of leisure and adventure with billiards, table tennis, and hiking opportunities while staying at our 4-star property in Peulla.
Experience the perfect blend of relaxation and excitement at Hotel Natura. Book your stay now to create unforgettable memories in this nature-filled paradise.
Please note the Hotel is only accessible by boat. To reach the property you must take a ferry at the Petrohue Port at 10:00h (only) to Peulla (90 minutes approximately). The property will contact you with more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for US$53 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Ambiente muy natural. Instalaciones cómodas y limpias.
No usamos el sistema de transporte aunque es gratis. Preferimos caminar por toda la villa. Todo es muy cerca. Del puerto a la villa son 10 min caminando lento.
Todo ok. Nada que decir.
Nisiquiera nos quedamos nos fuimos apenas llegamos
La comida es pésima y carísima
Este hotel tiene la mezcla perfecta caro y mala calidad
Nos devolvimos, nisiquiera nos quedamos
Bonito entorno
Falta algo para los días de lluvia, alguna piscina temperada
Everything!! The setting, the architecture, the decoration, the use of space
I really enjoyed my stay, nothing to say.
El entorno. Peulla es hermoso. El hotel.
1. En los ambiente comunes faltaba calefacción.
2. El almuerzo a la carta estuvo bien.
3 De regreso no había a la carta y nos dieron un menú fijo, resultó sumamente escaso y carísimo. Porque el cuidado
Big rooms
Nothing
Todo
Caro
grata atención, comodo, desayuno notable, almuerzo y cena muy buenos
mejorar la limpieza y mantención de habiataciones
El desayuno es exelente .El lugar es un paraiso en medio de la coordillera deLos Andes
No hay reposeras en el jardin Solo mesas con bancos sin respaldo
El lugar
Colchón
cabalgatas y zafari
la señal de Internet
Vista y el paisaje
Te inducen a consumir en el hotel sin ser claros con las opciones y no advirtiendo de otras posibilidades
El personal de recepción podría ser más agradable
Ubicación, vistas magníficas,habitación amplia cómoda y excelente vista.
Sólo un lugar de estar con pocos sillones, muy poca información sobre los alrededores del hotel, los senderos poco señalizados, no ofrecen ninguna actividad de entretención, ni zona para niños.El jardín precioso pero sin sillones o reposeras cómodas.
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