The Lodge at Flat Rock

Hotels
9.5 (850 reviews)
42 McMurray Road , Upward , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable rooms
Cons:
Limited breakfast options
Some cleanliness concerns

Categories

Cleanliness
8.85
Rooms were very clean, but cleaning could use improvement in some areas.
Service
10
Staff was amazing; friendly and attentive.
Location
9.82
Great location; convenient and welcoming.
Room Quality
9.86
Rooms were comfortable and well-decorated.
Amenities
8.81
Suitable amenities, although a few improvements suggested.
Value for Money
9.84
Good price for the quality offered.
Food and Beverage
8.8
Breakfast was fine but largely packaged; improvements possible.
Overall Experience
10
Overall a wonderful stay; would recommend and visit again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:35

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Each room at Mountain Lodge boasts a flat-screen TV and a well-equipped kitchenette, providing the perfect blend of entertainment and functionality for guests.

Top-Notch Amenities: Enjoy a refreshing dip in the indoor pool or stay connected with complimentary Wi-Fi throughout the hotel. Start your day right with a delicious hot breakfast served daily.

Versatile Event Spaces: Whether you're hosting a meeting or a banquet, our hotel offers versatile facilities to cater to your needs. With a 24-hour front desk and daily maid service, we ensure your stay is seamless and stress-free.

Experience the ultimate blend of relaxation and sophistication at Mountain Lodge. Book now to secure your unforgettable stay.

Important information:

Please note this property is located to the right of Mountain Inn & Suites. The properties share 1 driveway but are unrelated to each other.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.5
Based on 850 reviews
Cleanliness: 8.85
Service: 10
Location: 9.82
Room Quality: 9.86
Amenities: 8.81
Value for Money: 9.84
Food and Beverage: 8.8
Overall Experience: 10
K
Kurt couple us
10
Overall a very pleasant stay and will definitely stay again next time we are in the area!
Pros:

The breakfast was well done and well cared for by the staff. I would have liked a waffle maker but that's just because I rarely get waffles. The staff was kind and well informed and we received some valuable sight seeing information while there!

Cons:

We are very used to our own pillows and I prefer a feather pillow, so I didn't find the pillows as comfortable as I would have liked.

2026-04-03 via Nuitee
J
Jeremy family_with_children us
10
Pros:

Everything was Amazing!
Friendly and knowledgeable staff and a Beautiful place to stay.
The room was spacious and clean and more than I expected!

Can't wait to come back!

2026-03-26 via Nuitee
A
Amanda family_with_children us
10
Pros:

The manager and the staff went above and beyond to make us feel comfortable and at home. Our kids love the indoor heated pool.

Cons:

Breakfast could be a little more than standard but still pretty good.

2026-03-25 via Nuitee
Y
yazethh Family
10
Exceptional stay, spotless suite, and marvelous service!
Pros:

I want to start by clarifying a previous misunderstanding regarding my billing—everything was handled perfectly by the hotel and the charges were correct.

Our stay at The Lodge at Flat Rock was wonderful! The suite was incredibly clean and had a delicious, fresh scent that we loved. It was also very quiet, which made for a peaceful rest. The staff provides amazing attention and their hospitality is top-notch.

Regarding the price, it is within a fair range, although it could be slightly better considering the breakfast is quite basic and was a bit too heavy on oil for our taste. However, we used that as an excuse to visit nearby local spots, try new menus, and support the local community.

Overall, a beautiful place with marvelous service. Highly recommended!

2026-03-19 via Tripadvisor
D
De'Lisa couple us
10
2026-03-19 via Nuitee
W
Williams couple us
10
2026-03-18 via Nuitee
P
Pensiero family_with_children us
8
Pros:

Breakfast was good, location was good, & staff was very friendly.

2026-03-18 via Nuitee
T
Teresa couple us
9
2026-03-15 via Nuitee
L
Lisa couple us
10
2026-03-14 via Nuitee
P
Philip Russo couple us
10
2026-03-13 via Nuitee
L
Lisa couple us
10
Beautifully decorated, wonderful small personal touches,delicious breakfast And such friendly staff
Pros:

Everything!

2026-03-09 via Nuitee
R
Rachelle couple us
10
2026-03-06 via Nuitee
M
Mary Ann family_with_children us
8
Pros:

Great staff, pleasant environment.

Cons:

Breakfast was fair. Think fair Hampton Inn. But they did keep everything hot and full.

2026-03-04 via Nuitee
W
WCEH Business
10
Loved the room and great staff
Pros:

Great facility with great staff

2026-02-27 via Tripadvisor
R
Rhonda solo_traveller us
10
Pros:

Friendly staff clean rooms swimming pool

2026-02-24 via Nuitee
H
Hornbeck family_with_children us
10
Pros:

Very comfortable and cozy gave Gatlinburg vibes

Cons:

Couldn't stay longer

2026-02-13 via Nuitee
P
Pamela couple us
9
Stayed here many times
Pros:

Location, dog walking area in front, off the highway but not too close to main roads, decent breakfast, always nice reception. Love the large fridge and freezer as I bring my own food. Nice shopping and eating choices in town.

Cons:

Garbage can under stove was not emptied from previous guests. I couldn’t wash a dish as there was no dish soap but I didn’t request any either.

2026-02-12 via Nuitee
R
Rhonda family_with_children us
10
It was great
Pros:

Decor

Cons:

Nothing but could use more racks to bring in clothes but the went out of their way to find one

2026-01-30 via Nuitee
T
Todd family_with_children us
10
2026-01-26 via Nuitee
L
LEIGH ANN couple us
10
I would stay there again. It was a pleasure
Pros:

Clean and beautiful

Cons:

Nothing

2026-01-24 via Nuitee