Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Excellent breakfast
Cons:
Wi-Fi issues
Air conditioning problems
Room condition complaints

Categories

Cleanliness
8.21
Some reviews mentioned issues with room conditions, such as leaking ceilings.
Service
9.68
Staff are described as great and responsive, with quick room change service.
Location
9.22
Convenient location with easy taxi access and proximity to restaurants.
Room Quality
8.67
Rooms are spacious and comfortable, with a few complaints about air conditioning.
Amenities
9.2
Good amenities including large beds and a well-equipped restaurant.
Value for Money
8.66
Overall good value, but some guests expressed disappointment due to issues.
Food and Beverage
9.21
Excellent breakfast and food options, made to order.
Overall Experience
9.18
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:15

Property Description

Luxurious Rooms

Indulge in comfort and style with our elegantly designed rooms equipped with modern amenities.

Delicious Dining

Experience the rich flavors of Uzbek cuisine at our on-site restaurant and unwind with a drink at the cozy bar.

Convenient Services

From airport shuttle service to a 24-hour front desk, we ensure a hassle-free stay for all our guests.

Book now and immerse yourself in luxury at Platan Hotel, your perfect retreat in Samarkand.

Important information:

Please note that for foreign nationals cash and bank card payments are accepted in EUR or USD only.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SKD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 144 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
J
Joseph
6
Pros:

Good points: friendly and helpful staff; good shower; decent breakfast with dishes cooked to order available.

Bad points: wi-fi signal was rarely able to reach my room (on the 2nd floor); the mattress was very hard; the AC unit is very loud and randomly makes noises throughout the night, even when switched off; monotonous and repetitive "muzak" playing in reception can be heard from the rooms, as early as 8am. The same music is played over and over in the restaurant - either turn it off or put some actual music on!

2025-10-11 via Nuitee
T
Tomislav
10
Pros:

A perfect place with an excellent restaurant.

The only small downside is having to walk up two floors since there’s no lift.

2025-10-10 via Nuitee
N
NAOYUKI
4
Wi-Fi最悪
Pros:

スタッフは素晴らしいが、ハード面がかなり問題。TVは映らないし、WiFiが全く使い物にならない。中庭に居る大きな子犬に引っ掻かれて出血。

2025-09-13 via Nuitee
Y
Yama
10
Pros:

All good

2025-09-11 via Nuitee
B
BokMcDok Solo travel Vientiane, Vientiane Prefecture
10
Fancy Hotel
Pros:

This is a really great place to stay in Samarkand. Huge beds and huge rooms. The rooms have huge wardrobes, a fridge, kettle, safe, and a coffee maker. The bed is the biggest I've seen, but it's a little hard. It's close to Registan Square and a huge number of nice restaurants, even has its own restaurant attached that serves some great steak. The breakfast is really nice - you'll have a personal table with samsa and lots of snacks, and be able to order a specific breakfast on top.

2025-09-08 via Tripadvisor
N
nakagawa
2
不満が残るホテルでした。
Pros:

非常にアクセスが便利で、どのタクシーに乗ってもホテル名を言えばわかる程有名なホテルでした。
歩いて5分程の場所には、コンビニや買い物もする所もあり利便性は良かったです。
隣がトルコ大使館なので夜も静かでした。
しかし部屋の冷房が壊れており殆ど効かず我慢をして利用をしていましたが、それに加えて洋室の天井から水が漏れてきたので部屋を交換をお願いしました。
変更は俊敏に、してくれましたが冷房が最初の部屋より効きが悪く最低温度の17度に設定しても殆どサウナ状態でした。
再度フロントにお願いしようとしましたが次の日にチェックアウトをするので、荷物を片すのも大変なため我慢しましたが大変でした。
ホテルが綺麗なだけに非常にガッカリでした。
部屋の交換の対応は早かったので良かったと思います。

2025-08-27 via Nuitee
K
KOICHIRO
10
Pros:

サマルカンド新市街の幹線道路から少し入り込んだところにあります。
目立ちませんが、中は綺麗で部屋も広々としており気持ちよく滞在ができました。
併設のレストランは市内でも人気店のようで、朝食も気の利いたものでした。

2025-08-27 via Nuitee
F
Franck
10
Excellent choix
Pros:

Grande chambre très confortable et calme. Excellent petit déjeuner cuisiné à la demande. Personnel très souriant.
Tout était parfait.

2025-08-05 via Nuitee
A
Andrew
10
Pros:

I loved this hotel. It’s not exactly walkable to the historic attractions (though I did walk from the hotel to them), but it’s near a lot of restaurants and shopping. The hotel was clean and the staff was great and the room was huge.

2025-07-17 via Nuitee
H
hanifabonus Friends getaway
10
💗
Pros:

I really enjoyed staying at this hotel! The room was cozy, clean, and bright, and all the amenities worked perfectly. The staff was friendly and always ready to help. The breakfasts were delicious and varied, with a special focus on fresh pastries and fruits. I will definitely come back here again!

2025-07-05 via Tripadvisor
S
sarvinoza401 Couples Uzbekistan
10
🥰
Pros:

This hotel is very cozy and comfortable! The rooms are clean, spacious, and well-equipped. The staff is friendly and always ready to help. We especially liked the delicious and varied breakfast. The hotel is conveniently located, just a few minutes' walk from the city center. We will definitely come back here again!

2025-06-29 via Tripadvisor
M
masudax2025 Business
10
😌
Pros:

Great hotel! Stayed here for a weekend and was very satisfied. Clean and cozy rooms, comfortable bed, everything you need was at hand. The staff is very polite and helpful, always ready to assist. Especially liked the breakfast - varied and delicious. Will definitely come back!

2025-06-23 via Tripadvisor
N
nigoran704 Family Uzbekistan
10
Time with family
Pros:

We recently stayed at this hotel and were very satisfied with our stay! First of all, we would like to mention the excellent service: the staff was polite, attentive and always ready to help. The registration process was quick and hassle-free.
The room was clean, cozy and well equipped, it had everything you need for a comfortable stay: a comfortable bed, fresh linens, air conditioning, TV, kettle and mini-bar. The room was cleaned daily, and towels and toiletries were replenished in a timely manner.

2025-06-21 via Tripadvisor
S
sadllvnar Couples Uzbekistan
10
Vacation with my wife
Pros:

The rooms are clean, cozy and well equipped with everything you need. The staff is polite, friendly and always ready to help. I especially liked the delicious and varied breakfast. The location is convenient — close to shops, cafes and attractions. We will definitely come back here again and recommend it to anyone who is looking for comfortable accommodation at a reasonable price!

2025-06-19 via Tripadvisor
A
Abraham family with young children ae
8
Very good
Pros:

Comfy, cozy

Cons:

Issues with toilet

2025-06-17 via Nuitee
F
Fadi young couple ae
10
Exceptional
2025-06-08 via Nuitee
A
Anonymous young couple au
9
Samarkand a bucket list city
Pros:

We booked a tour of the 7 Lakes in Tajikistan through the hotel. They used a very experienced guide Islam. The drive in Tajikistan is very spectacular and the drivers booked for our tour were very skilful and we saw all 7 lakes. It was an exhilarating experience.

Cons:

It was hot and we would have liked to have had a sheet on the bed for cover instead of a heavy doona. The reception staff Bexruz was very helpful in getting us light cotton sheets.

2025-06-01 via Nuitee
D
DmitryT307 Business Majorca, Balearic Islands
10
Quality & cozy
Pros:

I like high quality boutique hotels in a local style. This is one of them. Eventually stayed here for more than 2 weeks.
A top restaurant in the hotel complex, and my favorite - cozy inner garden.
Beauty, calm, feels like home.
Great service. Special thanks to Javohir and 𝑀𝑢𝑟𝑜𝑑 from reception who were always there to help 24/7 and very nice to talk to.
Superb, keep it up 👍🏻👍🏻🤝

2025-05-28 via Tripadvisor
D
Dmitry review category business travellers cz
10
Quality & cozy
Pros:

I like high quality boutique hotels in a local style. This is one of them. Eventually stayed here for more than 2 weeks.
A top restaurant in the hotel complex, and my favorite - cozy inner garden.
Beauty, calm, feels like home.
Great service. Special thanks to Javohir and 𝑀𝑢𝑟𝑜𝑑 from reception who were always there to help 24/7 and very nice to talk to. 👍🏻👍🏻🤝

2025-05-28 via Nuitee
J
Jacob
10
Pros:

This is a great place to stay at if looking for a short term stay in Samarkand. It is 30 minute walk to “old city” and the famous Registan, free breakfast, and beautiful garden are a nice tough as well. However the best thing about the hotel in my opinion is the helpfulness and friendliness of the hotel staff, especially Murod. He took time out of his day to show me around the city, from seeing the laser show at Registan and also for giving amazing advice on things to see. I would give Platan hotel a 10/10!

2025-05-21 via Nuitee