Facilities

Free WiFi
Terrace
Garden
Luggage storage
Picnic area
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Central location for sightseeing
Unique historical ambiance
Diverse and delicious breakfast
Cons:
Noise from street and neighboring rooms
Limited breakfast fruit options for some guests

Categories

Cleanliness
8.85
Some reviews mention noise and disturbances affecting the overall cleanliness perception.
Service
10
Staff are frequently praised for being friendly and attentive, reinforcing a strong service sentiment.
Location
10
Multiple reviews highlight the hotel’s excellent central location for exploring Malacca.
Room Quality
9.85
Rooms are described as beautiful and well-decorated, contributing to a positive sentiment.
Amenities
9.85
The hotel offers various noteworthy amenities, enhancing the overall experience.
Value for Money
9.85
The quality of experience justifies the pricing given the luxury and unique offerings.
Food and Beverage
10
Breakfast options are highlighted as exceptional and diverse, contributing to a high rating.
Overall Experience
10
Guests report a memorable experience with cultural immersion and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:50

Property Description

Savor the Local Flavors
Indulge in local cuisine breakfasts at the snack bar/deli, and appreciate the vibrant culinary scene right at your doorstep.

Luxurious Amenities
Relax on a pillowtop bed with premium bedding, enjoy entertainment on an LED television, and stay connected with complimentary wireless internet access.

Convenient Central Location
Experience the heart of Malacca City by staying at 5 Heeren, steps away from Jonker Street Night Market and other cultural attractions.

To immerse yourself in the heritage and comfort 5 Heeren offers, book your stay now.

Important information:

  • Guests under 12 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 212 reviews
Cleanliness: 8.85
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
M
MASAMI • solo_traveller • jp
10
素晴らしい
Pros:

アンティークに囲まれたプラナカンの空間に癒されました。
何よりスタッフさんが飛び抜けて丁寧で親切でした。
朝食は、本場マラッカの料理で、これもまた美味しかったです。

2026-05-05 • via Nuitee
A
aaron • couple • nz
10
2026-05-05 • via Nuitee
C
Cedric GALICHON • couple • sg
9
2026-05-04 • via Nuitee
A
Asmunni • couple • my
10
All perfect
Pros:

Location
Interior decor

Cons:

None

2026-05-03 • via Nuitee
A
Alexandra • couple • my
9
Pros:

Everything was amazing: the location,the hotel overall.. Special mention to the delicious breakfast!

2026-05-02 • via Nuitee
M
Monika • couple • ch
8
Nice little hotel
Pros:

Ein Haus mit einer langen Geschichte - dekoriert mit vielen Items. Wir hatten ein wunderschönes Zimmer mit Blick auf den Fluss.
Frühstück super gut - lokale Spezialitäten. So viel konnten wir gar nicht essen.

Cons:

Bett etwas hart - für meinen Geschmack.

2026-05-02 • via Nuitee
H
Henri • couple • lu
7
2026-04-28 • via Nuitee
K
Kevin • solo_traveller • jp
10
Super nuit !
Pros:

Personnel hyper accueillant et petit dej original avec toutes les specialités locales !

2026-04-26 • via Nuitee
C
claudia • couple • ar
10
Hermosa!!!!felices!!
Pros:

Habitación , cordialidad!!’ ❤️❤️❤️volveríamos!!!’

Cons:

Quizás el desayuno!!! Aunque nos adaptaron algo de nuestro gusto

2026-04-15 • via Nuitee
K
kotaro • family_with_children • sg
10
素晴らしい体験だった。特に娘には強く素晴らしい記憶となっただろう
Pros:

朝ごはんが美味しかった。スタッフが親切だった。ロケーションもいい。ホテルの中が美術館のようだった。

Cons:

ホテルには問題がないが、場所が良すぎて、近くの川沿いのバーの音楽が夜少し聞こえてきた。でも眠るのには問題なかった。

2026-04-12 • via Nuitee
P
Pauline • extended_group • gb
10
A luxurious stay in a stunningly decorated property
Pros:

A very beautiful Peranakan styled property with wonderful furnishings. We stayed in the honeymoon room which was very spacious, great bathroom and lovely large balcony overlooking the river.

2026-04-10 • via Nuitee
M
Mark • couple • gb
10
A hidden gem
Pros:

Great location as Nd fantastic place. The room was spacious and well laid out. With excellent facilities. Breakfast was terrific, we asked for vegetarian and the one supplied was a lovely mix of traditional Malaysian food. The staff were friendly and helpful. It's a lovely place to stay

Cons:

Nothing

2026-04-07 • via Nuitee
M
Martial • couple • fr
6
Propre, bien situé.
Pros:

Proximité du centre, très bien situé. Personnel aux petits soins. Petit déjeuner typique très copieux, voir trop copieux.

Cons:

Avoir une pompe qui s’enclenche toute la nuit à rendu le sommeil impossible. Dommage car c’est le seul point négatif, mais il est de taille. Heureusement nous avons séjourné que 2 jours. Plus cela aurait été impossible.

Il faut vraiment régler ce problème de bruit.

2026-04-07 • via Nuitee
M
Maria • extended_group • us
9
2026-03-28 • via Nuitee
A
Arnee Farzana • family_with_children • my
8
Lovely stay
Pros:

Very close to the hot spots of the city. I love that I can just walk around and not having to rely to Grab or my car. Unique stay for everyone that wishes to experience Peranakan style.

Cons:

Nothing. Can be noisy as the wood creek. But I can't be bothered.

2026-03-27 • via Nuitee
G
Gail • couple • gb
8
Wonderful Malaysian hospitality in a beautiful old building still furnished in the old style.
Pros:

The hotel has amazing quirky decor and it felt almost like staying in a family home. There were so many reminders of its Peranakan past and some astonishing pieces of furniture, ceramics and pictures to admire. Friendly, attentive service and a super breakfast with an amazing range of Malaysian specialities were a real bonus. The bed was comfortable and the bathroom clean with plenty of hot water when needed. There was really useful information about local restaurants, and we even had help booking for our first evening when we weren't quite sure of ourselves. There is a small tea shop at the back of the hotel and we were able to buy some wonderful local decaffeinated tea which was delicious. There was generous provision of drinks and snacks in the room and a kettle.

Cons:

We had been warned that our room overlooked a busy street but I have to say we hadn't anticipated just how VERY noisy it was. It was a lovely room with beautiful furniture but we had to use both ear plugs and white noise playing on our phones to be able to sleep. I would suggest that those who are light sleepers opt for one of the rooms facing towards the back of the property.

2026-03-25 • via Nuitee
K
Kamen • family_with_children • id
10
2026-03-23 • via Nuitee
A
Aaditya • couple • au
10
Pros:

A beautiful property, unlike anywhere else we have ever stayed at. An experience in itself to stay here, plus the amazing service, breakfast and staff! Thank you for hosting us.

2026-03-20 • via Nuitee
C
Clement • couple • sg
10
Pros:

Very nice decor, very friendly and helpful staff. Great location too. Yummy breakfast with a whole range of Melaka food.

Cons:

Nil

2026-03-16 • via Nuitee
K
KUN-FENG • couple • tw
10
Pros:

很有歷史感覺的旅館，但是環境與設備十分明亮感覺，各種擺飾裝飾與牆上藝術品看起來很古老確很精緻，著名的景點都在旅館附近，大部分走路就可以到了，十分便利。

2026-03-16 • via Nuitee