Facilities

Free WiFi
Terrace
Garden
Luggage storage
Picnic area
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Central location for sightseeing
Unique historical ambiance
Diverse and delicious breakfast
Cons:
Noise from street and neighboring rooms
Limited breakfast fruit options for some guests

Categories

Cleanliness
8.85
Some reviews mention noise and disturbances affecting the overall cleanliness perception.
Service
10
Staff are frequently praised for being friendly and attentive, reinforcing a strong service sentiment.
Location
10
Multiple reviews highlight the hotel’s excellent central location for exploring Malacca.
Room Quality
9.85
Rooms are described as beautiful and well-decorated, contributing to a positive sentiment.
Amenities
9.85
The hotel offers various noteworthy amenities, enhancing the overall experience.
Value for Money
9.85
The quality of experience justifies the pricing given the luxury and unique offerings.
Food and Beverage
10
Breakfast options are highlighted as exceptional and diverse, contributing to a high rating.
Overall Experience
10
Guests report a memorable experience with cultural immersion and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:50

Property Description

Savor the Local Flavors
Indulge in local cuisine breakfasts at the snack bar/deli, and appreciate the vibrant culinary scene right at your doorstep.

Luxurious Amenities
Relax on a pillowtop bed with premium bedding, enjoy entertainment on an LED television, and stay connected with complimentary wireless internet access.

Convenient Central Location
Experience the heart of Malacca City by staying at 5 Heeren, steps away from Jonker Street Night Market and other cultural attractions.

To immerse yourself in the heritage and comfort 5 Heeren offers, book your stay now.

Important information:

  • Guests under 12 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 212 reviews
Cleanliness: 8.85
Service: 10
Location: 10
Room Quality: 9.85
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 10
Overall Experience: 10
W
Watermelon-6605 • couple • cn
10
Pros:

这个房子历史悠久，木质建筑、尤其是木雕非常精致而有文化内涵，房间的布局再现复古风格，引起满满的儿时回味。

Cons:

唯一可惜的是，由于是木质古建，尽管有两层窗户，但隔音效果依然不理想，但可以理解。

2026-01-29 • via Nuitee
D
Dr. Greg • couple • us
10
Pure Bliss
Pros:

This city and the people are extraordinary. Beautiful museum of a property. The breakfast in the morning was a highlight of the trip. The chill room upstairs was exquisite.

2026-01-28 • via Nuitee
B
brian • couple • my
9
Nearly perfect
Pros:

Breakfast, vibe, decor, location, lady boss Camilla friendliness and hospitality

Cons:

Bed noise, stairs

2026-01-19 • via Nuitee
R
Raphael • couple • om
10
Lovely and well looked after
Pros:

Good experience of local food which we wanted.

Cons:

Not much

2026-01-18 • via Nuitee
F
fiona • family_with_children • us
10
2026-01-14 • via Nuitee
D
Damara • couple • us
10
This hotel is one of the most unique, authentic experiences we've had on our travels.
Pros:

This hotel is one of the most unique places we have ever stayed! It is a building of such history and full of antiques and unique pieces. The staff are friendly are devoted to the history of Melaka. The breakfast was the most unique dining experiences we've ever had - be prepared to have your mind blown by the flavors and variety. The hostess was so enthusiastic about sharing her culture with us. The location is right in the heart of the historic city, walking distance from all the sites.

Cons:

Nothing - we loved the experience that is this hotel.

2026-01-07 • via Nuitee
S
Shunkai • couple • hk
10
最好的古宅體驗
Pros:

所有

2026-01-06 • via Nuitee
F
Frederick Vui Han • extended_group • my
10
Pros:

A different type of hotel. Perhaps, hotel is not the right term to describe, museum is the right word. Highly recommended.

Cons:

The breakfast has good varieties, lots of traditional food. Again, something very different from a typical hotel. The only very minor thing I could critique for improvement, may be the fact that the food was a bit cold when served.

2026-01-06 • via Nuitee
G
gian carlo • couple • it
7
Malacca è molto turistica e trafficata da un turismo molto invadente; la rumorosità degli ospiti ha reso il nostro sogg
Pros:

Casa storica con staff accogliente; molto centrale la posizione; colazione ottima, abbondante e diversificata con proposte tipiche della Malesia

Cons:

Non c’è un portiere di notte e pertanto non ha potuto intervenire nei confronti di ospiti molto rumorosi: infatti siamo stati molto disturbati dagli ospiti di una stanza contigua alla nostra che hanno fatto un rumore tremendo fino alle quattro del mattino. Abbiamo dovuto intervenire personalmente senza però riuscire a ottenere il silenzio. Questo ha guastato la nostra esperienza a Malacca

2025-12-28 • via Nuitee
H
Hong san • family_with_children • my
10
2025-12-24 • via Nuitee
A
alison • couple • gb
10
2025-12-18 • via Nuitee
B
Baptiste • couple • fr
10
Pros:

Le cadre, le personnel, le repas, localisation, le patron de l'établissement

2025-12-05 • via Nuitee
T
Tmmack • Couples
10
Luxurious and unique
Pros:

Beautiful unique hotel located close to everything. Sensational Peranakan breakfast every morning with a huge variety of dishes to try. The staff were helpful and friendly and made sure every need was taken care of.

2025-11-27 • via Tripadvisor
J
Jules • couple • fr
10
Pros:

Établissement exceptionnel, on séjourne littéralement dans un musée. La chambre est splendide, le personnel et la propriétaire sont adorables, le petit déjeuner local est délicieux et très généreux !

2025-11-26 • via Nuitee
C
Chris • couple • sg
10
Amazing experience with full cultural immersion with including the incredible breakfasts. Azira and Camilla were so help
Pros:

Lovely hosts and amazing property in the perfect location

Cons:

Nothing

2025-11-25 • via Nuitee
K
Karen • extended_group • ch
9
A hotel with lots of history and local charm, perfectly located in the historic centre.
Pros:

Fabulous house with antiques and wonderful decoration. Breakfast was also beautifully presented, consisted of local dishes and was abundant.

Cons:

Nothing.

2025-11-18 • via Nuitee
B
Brigitte • solo_traveller • de
10
2025-11-17 • via Nuitee
L
Lars • couple • de
10
2025-11-16 • via Nuitee
C
Claudio • couple • ch
8
2025-11-09 • via Nuitee
F
Frederic • couple • ch
10
2025-11-09 • via Nuitee