Kaya Palazzo Ski & Mountain Resort

Hotels
8.5 (16 reviews)
Kartalkaya Mevkii Bolu , Kartalkaya , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great atmosphere

Categories

Cleanliness
8.89
The room was spotless and comfortable.
Service
8.86
The staff were incredibly friendly and professional.
Location
8.9
The hotel has an excellent location.
Room Quality
8.85
The room was well equipped and comfortable.
Amenities
7.88
Standard quality for this hotel tier.
Value for Money
7.84
Standard quality for this hotel tier.
Food and Beverage
7.89
Standard quality for this hotel tier.
Overall Experience
8.86
We truly enjoyed our stay and would definitely recommend this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:15

Property Description

Luxurious Ski & Mountain Resort in Kartalkaya

Ski & Snowboard Facilities: With 9 ski runs, 15 lifts, a ski school, and on-site ski equipment rental, guests can enjoy the ultimate winter sports experience.

Elegant Rooms with Mountain Views: The stylish rooms feature flat-screen TVs, free Wi-Fi, and luxurious Hermes bathroom products. Some rooms even boast a relaxing hot tub.

Gourmet Dining and Bars: Indulge in international and traditional cuisine at the open buffet and Swiss Fondue À La Carte restaurants. The Lobby Bar and Chillout Bar offer a variety of drinks with stunning views of the ski slopes.

Experience luxury and adventure at Kaya Palazzo Ski & Mountain Resort. Book now for an unforgettable stay!

Important information:

Please note that Kaya Palazzo Ski & Mountain Resort has an artificial snow machine.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children 6 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 16 reviews
Cleanliness: 8.89
Service: 8.86
Location: 8.9
Room Quality: 8.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.86
I
Ioannou extended_group cy
8
It was generally very good
Pros:

Location and rooms

Cons:

External condition of hotel

2026-03-13 via Nuitee
M
Murtaja couple sa
10
Pros:

The resort is a perfect destination for skiing, and I was particularly impressed with the variety of food options available. The trainers were not only professional but also very friendly and engaging, contributing to a wonderful overall experience.

Cons:

The prices for skiing sessions are higher than average, even compared to other luxury resorts.

2026-02-12 via Nuitee
M
Murtaja couple sa
10
2026-02-12 via Nuitee
F
Fahad extended_group sa
10
Amazing
Pros:

Every thing was amazing the kids loved it
Edip was very helpful and professional

Cons:

The food and drink was overpriced and the skiing prices were too expensive

2026-01-30 via Nuitee
N
Nataliya extended_group tr
10
2026-01-15 via Nuitee
N
Nouf family_with_children sa
10
Pros:

We had a very pleasant stay at the hotel.The staff were incredibly friendly and professional, and the room was spotless, comfortable, and well equipped. The hotel has a great atmosphere and an excellent location. The kaya palazzo lounge was truly enjoyable . We would like to Thank Begum as she assisted us and was happy to answer our questions the whole time.We truly enjoyed our stay and would definitely recommend this hotel.

2026-01-15 via Nuitee
M
murat
10
Excellent ski-in&out hotel!
Pros:

Stayed again after some 8 years, happy to see the quality of hotel's services have only improved. We enjoyed our stay a lot. If I have to criticise, I can only comment keeping room heaters down a bit. We simply love not needing to leave the hotel premises for anything..

2024-12-30 via Nuitee
Y
yuchuan
10
Pros:

費用有的點高

2024-01-18 via Nuitee
M
Murat
2
Pros:

Oteldeki extralar aşırı pahalı.

2022-12-27 via Nuitee
H
Habibollah
10
Fantastic
Pros:

It was an unbeliavable stay. Dont take serious all the bad cooments written below. Just one word fantastic

2022-02-25 via Nuitee
V
Verified traveler
6
Attiginiz adim para..
Pros:

Kayak otellerinde lobide ikram edilen sicak icecekler genelde gun boyu ucretsiz olur. Kaya Palazzo’da malesef bu gecerli degil. Son derece yuksek bir meblag odemenize ragmen attiginiz her adimda para odemek zorundasiniz. Spa ucretleri de gereksiz yuksek. Grupta kaymayan birileri varsa sikintidan patlamaya hazir olsun. Zira otelde hicbir ekstra etkinlik yok. Yemeginizi yiyip yatin diyor otel… ya da kisi basi en az 1000 lira odeyip Palazzo Lounge’da takilin… mekan guzel olmus gercekten ama keske fiyatlar biraz daha makul olsaydi ya da otel musterilerine indirim yapilsaydi. Iki gece icin 35 bin tam pansiyon bedeli odemisken gelip bir de burada yuksek hesap odemek sinir bozucu oluyor.

2022-01-30 via Nuitee
S
Seçil melis
2
REZALET
Pros:

Otel odalarının duvarları o kadar ince ki hiç uyuyamadık yan odanın içindeymişiz gibiydi resmen yan oda 2 ye kadar uyumadı bizide uyutmadı!sonra kolidorda alman turistler çıplak koşturdu!böyle kalitesiz bir ortam görmemiştim!otelden 1 gün önce check out yaptık yaktık 1 gecemizi çoluk çocuk perişan oldu uyuyamadılar ertesi günde tabii ki kaymak istemediler.izolasyon denen şey sıfır!rezalet hayatımda hiç bu kadar kötü bir otel odası görmemiştim bir daha ASLA!ve otelde hiç bir misafir maske takmıyor ve uyarılmıyorlar!bizim için kaya otelleri bitmiştir.kesinlikle tavsiyede vermem böylesi kalitesiz inşaat malzemesi kullanılmaz bir otelde!

2022-01-07 via Nuitee
R
Reza
10
Pros:

It was great

2021-02-19 via Nuitee
V
Verified traveler
6
Pros:

Price doesn’t worth at all. The reception is trying to give you the worst room until you ask for better located room even there are plenty of empty rooms.

2021-01-01 via Nuitee
V
Verified traveler
10
Pros:

Wir können den Aufenthalt zu 100% weiterempfehlen. Vor Allem das Essen und das Personal haben uns sehr beeindruckt!

2018-12-30 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Lovely place. My family and I loved our short break. Excellent food., amenities and staff especially the young man in charge of the kids area. BRAVO

The only inconvenience though is the long distance from Istanbul aeroport. More than 3 hours drive

2018-12-20 via Nuitee
S
seyhun
10
Kaya Palazzo yu nasıl bilirdiniz?
Pros:

Kayak otelleri arasında sadece Bolu değil Türkiye'de gidilebilecek en iyi otel. Vale, oda teslimi resepsiyon, lobby herkese ve herşey hoş bir düzen içerisinde.
Oda konusunda bir anlaşmazlık olsa da, odanın bazı malzemeleri eskmiş olsa da kesinlikle yine bölgede kalınabilecek en iyi otel. Havlular, nevresim temiz...

Tek hayal kırıklığı açık büfe: bu kadar çok gayretli çalışan, kaliteli malzeme ve çalışkan özverili personele rağmen sonuç; çok çeşitli az lezzetli yemekler. Zayıf içki sunumları, Antalya avaraj tatil köyü açık büfe anlayışı. Personelle alakalı değil kesinlikle reçetelerle alakalı problem var. Zira sunuma bakarsanız füzyon mutfağı ve geleneksel mutfak yemekleri bir arada sunuluyor. Sushi den başlayıp kayseri mantıya kadar çeşitlilik... Bu kadar çeşidin lezzetinin avaraj oluşu üzücü...
Kayak yapanlar için kayak odası yeterince konforlu sayılabilir.
Sürekli giyinmenize dahi yardım edecek kadar yardımsever personel mevcut ki kiralama bölümünün çalışanları ve mecburiyetleri yok.
Kayak ekipmanları için saklama alanları var ancak ısıtıcı düzenek maalesef düşünülmemiş. ıslak kayak botlarını ertesi gün de nemli bir şekilde gitme ihtimaliniz var.

Ortak alanların şıklığı ce mimamirisi güzel. Lobbyde, pistlere kartal gözü bakışla oturarak birşeyler içmek keyifli...

fiyat performans olarak bölge otellere göre pahalı, sunduğu hizmetlere göre de makul...

Bölgede tesis azlığı, kayak anlayışının halen gelişiyor olmasına bağlı olarak çölde vaha gibi bakılabilir

2017-02-15 via Nuitee