City Inn Lodge

Hotels
•
FogoTogo
5 (6 reviews)
Plot 516, Khama Street, Francistown , Francistown , BW
267-76-670777

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Facilities

Free WiFi
24-hour front desk
Garden
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)
Game viewing nearby
See all facilities

Review Highlights

Cons:
Terrible booking experience
Incorrect payment handling

Categories

Cleanliness
1.02
The hotel was not paid even though I paid on Hotels.com.
Service
6.32
Standard quality for this hotel tier.
Location
6.35
Standard quality for this hotel tier.
Room Quality
6.31
Standard quality for this hotel tier.
Amenities
6.34
Standard quality for this hotel tier.
Value for Money
6.3
Standard quality for this hotel tier.
Food and Beverage
6.35
Standard quality for this hotel tier.
Overall Experience
1
Terrible booking experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:30

Property Description

Garden Views and Complimentary Wi-Fi
Enjoy the serene garden views and stay connected with free wireless internet access throughout the property.

On-Site Dining and English Breakfast
Indulge in a satisfying meal at the hotel's restaurant and start your day with a delicious English breakfast available daily.

Convenient Amenities and Shuttle Service
Benefit from free self-parking, tour/ticket assistance, and a roundtrip airport shuttle for a surcharge to make your stay hassle-free.

Take in the city's attractions from City Inn Lodge, book now for a delightful stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

5
Based on 6 reviews
Cleanliness: 1.02
Service: 6.32
Location: 6.35
Room Quality: 6.31
Amenities: 6.34
Value for Money: 6.3
Food and Beverage: 6.35
Overall Experience: 1
A
Ann
2
Terrible booking experience with Hotels.com
Pros:

The hotel was not paid even though I paid on Hotels.com. Dinesh at the hotel confirmed that you paid the incorrect hotel and charged my clients card.

WE need to get a full refund for this booking. I am dealing with Salma at your reservations team in Cape Town

2025-07-08 • via Nuitee
M
Maxime
2
Bad service
Pros:

Bad service, bad stay, toilet not working, no blankets in the room, no coffee, tea, sugar

2021-12-26 • via Nuitee
W
William
2
Bad Experience - NOt reccommended
Pros:

Rooms not clean , dust and spider webs visible in the shower , Shower tabs broken and still using curtains to cover the shower. Staff have no information but only the manager can check which sad.

2019-04-11 • via Nuitee
J
j
6
OK but not wow!
Pros:

Reception wanted payment although it had been paid through Expedia - that issue was resolved very promptly by the manager.
The amount they wanted was less than paid to Expedia.
The 'garden view' was really a carpark view.
The room was comfortable but several lights were not working and it was not as clean as it should be - cobwebs in the bathroom.
The restaurant was adequate.

2018-06-11 • via Nuitee
V
Verified traveler
8
Comfortable stay in a quiet area.
Pros:

Other than encountering a little booking problem with the new reception staff, the stay was fine. The Indian curry dishes, nan and rice in the restaurant were great!

2017-05-13 • via Nuitee
P
Pauline
6
Overnight stay
Pros:

Everything was available in the room, aircon, fridge and television. However, the finer details needing sorting out. One of the main lights did not work, there was no room to put items beside the bed on one side and the tap on the sink was very very loose! Bed very comfy. No where to put anything in the shower room either other than the floor.

2017-03-27 • via Nuitee