Town and Country Hotel

Fourth floor room no elevator, sorry elevator was out of order, looked like for weeks. Torn carpet, hole in walls, back indoor staircase is full of garbage. Poor lock system on room door, felt unsafe.

Staff dirty, hotel dirty, bedroom dirty and unsecured

Property smelled of cigarettes on every floor, elevator broken (from other reviews, looks like it has been broken for several months), stains in bathtub, cigarette burns in bedspread (non-smoking room), lobby ceiling shows several spots of water damage, dead bugs in room. Our room was so gross, we didnt even stay.

I had booked a smoking room, two weeks prior for a 3 day stay, and when arrived, my room had been given to someone else. I was able to have a smoking room for the the last 2 days, but the first night in a non smoking room.

Dirty, run down hotel

Didnt like that the elevators didnt work. Was run down and required alot of renovations

Have sent an email re this hotel. It was unclean, stunk of smoke, had a broken screen door and we were told by reception that she would put us in the corner room where ee çould keep an eye on our car. We felt it was an unsafe place for us and our rental vehicle.

There were flies flying around in both of our rooms. The beddings and pillows were all seemed not being washed for quite a long time. Smells were inside our rooms and from smokers. Door lock for the toilet was in a damaged condition so we could not use it and collect our belongings until the housekeeper broke open the door. Elevator was out of order so we had to carry all the heavy baggages up for 4 floors.

Need more improvements and upgrading of the facilities.

Staff was friendly
Room was clean, but the hallway stinks cuz of smoke

Smelled of smoke on the room
Refused to stay there
They also allowed people to smoke right outside their front door
DO NOT RECOMMEND FAMILIES OR NON SMOKING PEOPLE

The bed was comfortable and front desk friendly. We didn't care for the cleanliness and upkeep of the facilities.

we could smoke in the room so that was lit but the balcony lead right out to the roof where we’d found a lovely mystery case full of what looked to be drug paraphernalia, we didn’t want to use the hotel blankets because of the burn holes, or the shower because the tub was half peeled away, the towels were each different & then the balcony door “lock” was a wooden pole but I had fun, the karaoke in the lobby bar went on until about 1am and then the other hotel guests above us decided to scream, fight, and stomp around until 2am. I slept through it as i’m used to it and felt more at home hearing them scream at each other, there was a gentlemen at the front desk when i’d arrived at 11pm who was checking out and said he would not be completing his stay, what did he expect from a $60/room hotel? obviously more than I did.

Smelly rooms, broken very old ac, very scratched and old bathtubs and sinks and the list goes on.
Should be closed down until fixed.

Will never stay there again

Old hotel. Not elevator. Rooms smells to cigarettes and were not smoking room.

Needs lot of improvement,need to be honest on what they are posting online..
I booked a room non-smoking yet when we get there. The room,smells cigarette,very dusty and lots of dead insects at the corners..& not indicated online that no elevator should be needed to consider especially pregnant woman,doing stairs to 3rd or 4th floor.
No wifi on the date of our check in but it was included in the amenities.
My husband complained,& not we will cancel checking in and thankfully the receptionist refunded our money but even they don’t refund we don’t stay ,because my husband have issue of short breath in smelling smoke, it would be unhealthy for us.. a bad experience and hopefully there would be an improvement.

It was a great stay.

The staff were lovely and bar downstairs was cool! But I don’t think I’ve stayed in a room so run down dirty and generally broken. The light switch didn’t work and was stickytaped off. There were holes in the walls and it just didn’t feel clean. The bathroom was very average and the door to get onto the deck was also broken. 4 stories up with no lift is also tricky with luggage!! It was cheap - which is why we chose it.... but i think I would rather spend $50 bucks extra and be somewhere I wasn’t worried I might get bedbugs!

Very poor maintenance Very seedy place. I stayed there last year as well, but I won't be going back