SpringHill Suites by Marriott Mount Laurel

Hotels
•
SpringHill Suites
8.9 (403 reviews)
5000 Midlantic Drive , Mount Laurel , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good and varied breakfast
Comfortable, spacious rooms with appealing design
Convenient location near restaurants and family destinations
Pool available and reported warm by some guests
Cons:
Cleanliness issues reported (dirty tables, unsanitary sink debris)
Maintenance problems (broken fixtures, bad keys, room moves)
Pool maintenance inconsistency (hazy or freezing for some)
Paid internet and perceived poor value/overpriced for some guests
Slow or problematic check-in during system changeover

Categories

Cleanliness
6.5
Multiple reports of dirty tables, a room explicitly called 'Dirty', sink debris and other unsanitary maintenance issues lowered cleanliness perception despite some guests reporting spotless rooms.
Service
9.7
Staff frequently described as friendly and helpful at check-in and during stays, though there were isolated issues (slow check-in, training staff, reluctant room moves) that slightly tempered an otherwise strong service impression.
Location
9.6
Location cited positively (convenient for visiting family and near restaurants); no major location complaints.
Room Quality
9.6
Several guests praised comfortable, spacious rooms and appealing design (walk-in closet, good bedding); a minority experienced maintenance problems that required room changes.
Amenities
9.4
Amenities like pool and breakfast service were highlighted positively (pool open/warm, varied breakfast options), though some guests reported issues (hazy/freezing pool, broken coffee machine, paid internet).
Value for Money
7
Mixed signals on value: comments include 'overpriced', 'not worth it', and dissatisfaction with paid internet, offset by generally comfortable rooms and good breakfast for others.
Food and Beverage
9.7
Breakfast received strong praise from multiple guests ('one of the best'), with good variety and coffee noted positively; isolated reports of poor items (inedible hashbrowns, 'wasn't food') lowered a small number of impressions.
Overall Experience
9.7
Overall stays were often described as good or wonderful due to friendly staff and comfortable rooms, though some guests experienced notable maintenance and check-in frustrations that impacted individual stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:04

Property Description

Modern Accommodation with Convenient Amenities

Fitness Center and Indoor Pool
Stay active during your stay at SpringHill Suites by Marriott Mount Laurel with our well-equipped fitness center and relaxing indoor pool.

Cozy Rooms with Tech-Savvy Features
Experience comfort and convenience in our guest rooms featuring flat-screen TVs, kitchenettes, iPod docking stations, and complimentary WiFi.

Convenient Location with Easy Access to Attractions
Located just 22 km from National Liberty Museum, our hotel offers easy access to popular attractions like Pennsylvania Convention Center and Liberty Bell.

Book your stay at SpringHill Suites by Marriott Mount Laurel for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.9
Based on 403 reviews
Cleanliness: 6.5
Service: 9.7
Location: 9.6
Room Quality: 9.6
Amenities: 9.4
Value for Money: 7
Food and Beverage: 9.7
Overall Experience: 9.7
R
Ronaldo • couple • us
1
“Very disappointing experience. I would not book this property again.”
Pros:

“Unfortunately, there was nothing particularly positive about my experience.

Cons:

“I was very disappointed with the way my reservation and cancellation were handled. Despite the circumstances, I was charged and did not receive a refund. I felt there was very little understanding or flexibility from the property.

2026-08-14 • via Nuitee
L
lore • solo_traveller • us
8
Pros:

Rooms were very clean and staff was super friendly and helpful.

Cons:

The pool was very small and crowded.

2026-08-12 • via Nuitee
S
Susan • couple • gb
9
Good accommodation for short stay on road trip
Pros:

Spacious room with sitting area. Breakfast provided with good choices including hot items each day.
Staff friendly and helpful.

2026-08-05 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-08-03 • via Nuitee
J
Javon • solo_traveller • us
10
2026-07-20 • via Nuitee
L
Laureen • solo_traveller • us
3
Disappointed with overall quality
Pros:

Had to get the tables wiped down by staff as they were dirty when we came in. The food was average with the hashbrowns un edible

Cons:

I had to switch rooms due to an unfunctionable bathroom, that could have been noticed by the cleaning staff

2026-07-20 • via Nuitee
T
tyiana • solo_traveller • us
10
2026-07-11 • via Nuitee
T
Takashi • solo_traveller • us
8
2026-07-07 • via Nuitee
M
Mary • family_with_children • us
9
2026-07-02 • via Nuitee
P
Patricia • couple • us
9
2026-07-01 • via Nuitee
F
Franshelle • couple • us
10
2026-06-30 • via Nuitee
J
Jaime • solo_traveller • us
7
Paying for internet was kinda a bum. But overall it was a good stay
Pros:

Breakfast was good. A lot of different options to choose from. Even somehow it could be extended to 10am would be awesome.

Cons:

I did get locked out of my room before check out because the hour changed. A couple of people had the same issue. Something to look into in the future.

2026-06-29 • via Nuitee
M
Mark • family_with_children • us
8
Nice
Cons:

Overpriced and had to book for tonight, and all I needed was one.

2026-06-09 • via Nuitee
A
Andrea • family_with_children • us
10
The breakfast was one of the best I’ve had at any hotel! Coffee was good and some nice restaurants are close by in same
Pros:

I really loved this hotel. The staff was very friendly! The pool is open all day and nice and warm. My favorite part was the room. Very comfortable and I love the design of the room with walk in closet and set up of bathroom with amazing!

Cons:

I honestly can’t think of anything, our stay was wonderful!

2026-05-30 • via Nuitee
P
Parks • solo_traveller • us
1
Not worth it
Pros:

Nothing.

Cons:

Dirty
Indoor pool was freezing
Breakfast wasn't food

2026-05-29 • via Nuitee
A
Amanda • solo_traveller • us
9
2026-05-27 • via Nuitee
R
Ronald • couple • us
3
Pros:

The breakfast was serviceable. The location was good for our purposes: visiting family and attending our granddaughter's track meet. The room was comfortable in spite of the frustrating maintenance issues we encountered.

Cons:

The check-in was slow because one of the two people at the check-in desk was a person in training who needed significant help to complete process. This was especially problematic for three reasons: 1) The hotel was busy because there were two weddings that had booked blocks of rooms for that weekend. 2) The hotel was undergoing a system changeover which did not permit the use of the mobile app to check-in or gain entry to the rooms. 3) Some of the keys were "bad" and did not allow the desk to issue more than one key for a room in spite of the fact that there was more than one guest in the room. There was no coffee service available for a considerable length of time on the morning of May 16th because the coffee machine in the kitchen was "broken." The bathroom sink in our room did not drain properly which resulted in debris floating up into the sink, an unsanitary situation which made it unusable. The initial solution was an offer to send maintenance to our room next morning, an unacceptable option. We had to request that we be moved to a new room which was reluctantly done. After moving to the new room, the handle on the toilet fell off on the second use. Fortunately, my husband was able to reattach the handle, a puzzling task since it is reverse threaded. All in all our first evening in Springhill Suites was frustrating and unacceptable. The problems we encountered could have been more easily remedied if the management had prepared better for the system changeover and prioritized guest service.

2026-05-19 • via Nuitee
J
Jurczak • couple • us
8
quick
Cons:

the shower configuratu\ion

2026-05-11 • via Nuitee
L
Lisa • couple • us
10
A Wonferful Stay!
Pros:

Staff was incredibly welcoming and friendly upon check in. Room was spotless and shower was fantastic. After a long travel day it was so nice to be at a hotel where everything was as it should be- clean, welcoming, and comfortable!

Cons:

Everything was great.

2026-04-13 • via Nuitee
J
Johanna • family_with_children • us
10
2026-04-09 • via Nuitee