SpringHill Suites by Marriott Mount Laurel

Hotels
•
SpringHill Suites
8.9 (406 reviews)
5000 Midlantic Drive , Mount Laurel , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good and varied breakfast
Comfortable, spacious rooms with appealing design
Convenient location near restaurants and family destinations
Pool available and reported warm by some guests
Cons:
Cleanliness issues reported (dirty tables, unsanitary sink debris)
Maintenance problems (broken fixtures, bad keys, room moves)
Pool maintenance inconsistency (hazy or freezing for some)
Paid internet and perceived poor value/overpriced for some guests
Slow or problematic check-in during system changeover

Categories

Cleanliness
6.5
Multiple reports of dirty tables, a room explicitly called 'Dirty', sink debris and other unsanitary maintenance issues lowered cleanliness perception despite some guests reporting spotless rooms.
Service
9.7
Staff frequently described as friendly and helpful at check-in and during stays, though there were isolated issues (slow check-in, training staff, reluctant room moves) that slightly tempered an otherwise strong service impression.
Location
9.6
Location cited positively (convenient for visiting family and near restaurants); no major location complaints.
Room Quality
9.6
Several guests praised comfortable, spacious rooms and appealing design (walk-in closet, good bedding); a minority experienced maintenance problems that required room changes.
Amenities
9.4
Amenities like pool and breakfast service were highlighted positively (pool open/warm, varied breakfast options), though some guests reported issues (hazy/freezing pool, broken coffee machine, paid internet).
Value for Money
7
Mixed signals on value: comments include 'overpriced', 'not worth it', and dissatisfaction with paid internet, offset by generally comfortable rooms and good breakfast for others.
Food and Beverage
9.7
Breakfast received strong praise from multiple guests ('one of the best'), with good variety and coffee noted positively; isolated reports of poor items (inedible hashbrowns, 'wasn't food') lowered a small number of impressions.
Overall Experience
9.7
Overall stays were often described as good or wonderful due to friendly staff and comfortable rooms, though some guests experienced notable maintenance and check-in frustrations that impacted individual stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 12:04

Property Description

Modern Accommodation with Convenient Amenities

Fitness Center and Indoor Pool
Stay active during your stay at SpringHill Suites by Marriott Mount Laurel with our well-equipped fitness center and relaxing indoor pool.

Cozy Rooms with Tech-Savvy Features
Experience comfort and convenience in our guest rooms featuring flat-screen TVs, kitchenettes, iPod docking stations, and complimentary WiFi.

Convenient Location with Easy Access to Attractions
Located just 22 km from National Liberty Museum, our hotel offers easy access to popular attractions like Pennsylvania Convention Center and Liberty Bell.

Book your stay at SpringHill Suites by Marriott Mount Laurel for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.9
Based on 406 reviews
Cleanliness: 6.5
Service: 9.7
Location: 9.6
Room Quality: 9.6
Amenities: 9.4
Value for Money: 7
Food and Beverage: 9.7
Overall Experience: 9.7
M
Marvin • family_with_children • us
10
Great experience
Pros:

Everything

Cons:

My ice cream cake melted in staff custody

2026-10-30 • via Nuitee
F
Fabienne • family_with_children • fr
10
Très bon rapport qualité prix, grandes chambres et bon petit déjeuner
Pros:

Tout était très bien

Cons:

Rien

2026-10-28 • via Nuitee
A
Alyne • family_with_children • us
5
2026-10-11 • via Nuitee
H
Hayley • family_with_children • us
10
We will be repeat customers for life!
Pros:

Everything! It exceeded our expectations in every single way. Friendly, clean, safe, great room, excellent breakfast! Will absolutely stay again and again.

Cons:

We loved everything.

2026-10-08 • via Nuitee
C
Cynthia • solo_traveller • us
10
Great Stay!
Pros:

The suite was perfect for the 4 of us travelling:)
The staff was friendly and attentive!
The breakfast was great!

2026-09-15 • via Nuitee
A
Angela • solo_traveller • us
9
August 2026
Pros:

Nice sitting areas inside and outside. Inside pool. Rooms were spacious.

Cons:

Expensive for staying and obtaining any of their drinks and snacks.

2026-09-08 • via Nuitee
B
Brittany • couple • us
10
2026-09-03 • via Nuitee
R
Ruwaydah • solo_traveller • us
10
Pros:

Hotel was clean, breakfast was nice and hot. I made my own waffles. Lots of parking. Pizza, donuts, restaurant is in the same parking lot. 5 minutes drive to target, Burlington, and more. Room size was big. Bathroom was very spacious. Iron and blew dryer was in room. Pool was warm and gym was organized.

Cons:

Pool was good but small.

2026-08-24 • via Nuitee
I
IGNACIO • solo_traveller • es
7
2026-08-21 • via Nuitee
M
Margery • couple • us
4
Not returning to this Marriott
Pros:

The staff was nice

Cons:

Our room was old and did not feel very clean. We had a cooling/heating unit that sounded like I was in the belly of an airplane All night long. I could not sleep. I felt this Marriott certainly needs a large uopgrade and was not representative of the Marriot quality that I have known.

2026-08-19 • via Nuitee
R
Ronaldo • couple • us
1
“Very disappointing experience. I would not book this property again.”
Pros:

“Unfortunately, there was nothing particularly positive about my experience.

Cons:

“I was very disappointed with the way my reservation and cancellation were handled. Despite the circumstances, I was charged and did not receive a refund. I felt there was very little understanding or flexibility from the property.

2026-08-14 • via Nuitee
L
lore • solo_traveller • us
8
Pros:

Rooms were very clean and staff was super friendly and helpful.

Cons:

The pool was very small and crowded.

2026-08-12 • via Nuitee
S
Susan • couple • gb
9
Good accommodation for short stay on road trip
Pros:

Spacious room with sitting area. Breakfast provided with good choices including hot items each day.
Staff friendly and helpful.

2026-08-05 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-08-03 • via Nuitee
L
Laureen • solo_traveller • us
3
Disappointed with overall quality
Pros:

Had to get the tables wiped down by staff as they were dirty when we came in. The food was average with the hashbrowns un edible

Cons:

I had to switch rooms due to an unfunctionable bathroom, that could have been noticed by the cleaning staff

2026-07-20 • via Nuitee
J
Javon • solo_traveller • us
10
2026-07-20 • via Nuitee
T
tyiana • solo_traveller • us
10
2026-07-11 • via Nuitee
T
Takashi • solo_traveller • us
8
2026-07-07 • via Nuitee
M
Mary • family_with_children • us
9
2026-07-02 • via Nuitee
P
Patricia • couple • us
9
2026-07-01 • via Nuitee