Russell Hotel

Hotels
7.6 (1210 reviews)
80 London Road , Royal Tunbridge Wells , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Value for Money
Cons:
Cleanliness Issues
Dated Rooms
Noise from Other Guests

Categories

Cleanliness
6.85
Some reviews mention a need for a better clean and updates.
Service
8.35
Staff are very friendly and helpful according to several reviews.
Location
8.35
Many reviews highlight the great location near town center.
Room Quality
6.85
Rooms are described as dated and needing renovation.
Amenities
7.35
Some amenities like breakfast and parking are appreciated, but lacking in others.
Value for Money
7.85
Generally viewed as good value for the price.
Food and Beverage
7.85
Breakfast received positive feedback throughout the reviews.
Overall Experience
7.35
Mixed reviews overall, but several positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:47

Property Description

Victorian Charm and Modern Comforts

Scenic Views and Delicious Dining
Enjoy a full English breakfast in our dining room overlooking The Common, setting the perfect start to your day.

Cozy Rooms with Convenient Amenities
Relax in rooms with private bathrooms, Freeview TVs, and complimentary tea and coffee. Some rooms even offer free Wi-Fi, while our annexe rooms feature a kitchenette for added convenience.

Experience the best of Tunbridge Wells with the historic Pantiles and beautiful Calverley Gardens a short stroll away. Book your stay at Russell Hotel for a delightful blend of history and comfort.

Important information:

Due to the historic nature of the building, neither the main building nor the annex have elevators. The hotel does not serve lunch or dinner, however there are many different restaurants within 2-10 minutes’ walk.
The property only has 1 ground floor room with a disable bathroom. This room is subject to availability upon request.

The property has a limited number of cots and extra/sofa beds that can fit in certain rooms only. These cots/sofa/extra beds are subject to availability upon request.

Guide dogs are allowed.

Please note that parking spaces are limited and are on a first-come, first-served basis. Further parking can be found in nearby locations and charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 15 years old stay for £12 per person per night when using an existing bed.
    People 3 years old and over stay for £18 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1210 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 7.35
M
Mclean B • solo_traveller • gb
7
2026-03-19 • via Nuitee
G
Gemma • couple • gb
5
Would mot stay again too buget for price
Pros:

The shower had good pressure but mould in grout , staff in restaurant nice lady on desk not so great

Cons:

Mould in shower , hard bed and pillows were lumpy . In desperate need of modernisation .
Breakfast not the greatest microwave poached eggs , bad sausage and awful smelling fried bread , hard tomato

2026-03-15 • via Nuitee
J
Jeannette • solo_traveller • ch
5
2026-03-13 • via Nuitee
C
Clare • couple • gb
8
2026-03-12 • via Nuitee
T
Thomas • couple • gb
8
Very nice
Pros:

Location, car park, friedly staff

Cons:

A bit old fashon but I don't really mind

2026-03-10 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-03-09 • via Nuitee
F
Friederike • solo_traveller • gb
6
Pros:

Good location, within walking distance from the station. The hotel is clean, staff are friendly but hotel a little tired in fabric. Breakfast is acceptable for a budget hotel.

2026-03-08 • via Nuitee
P
Paul • couple • gb
8
Pros:

Excellent breakfast, friendly staff, good value.

Cons:

A bit dated but fine by me.

2026-03-07 • via Nuitee
S
sadieLincoln • Couples
4
Disappointed
Pros:

The whole place very dated in need of total refurb ,bed was ok slept well no noise . Bathroom was very dismal grubby tiles moving toilet seat only surface clean ,
grubby armchairs in room the whole place really needs a lot of money spending on it

Booked for two nights but stayed for one ,not for us but you get what you pay for.
would not return

2026-03-03 • via Tripadvisor
M
Mark • solo_traveller • gb
9
2026-03-01 • via Nuitee
K
Karen • solo_traveller • gb
6
Pros:

easy check in, check out, clean and organised

Cons:

cobwebs, bed a bit soft

2026-03-01 • via Nuitee
C
Cathy • family_with_children • gb
7
Comfy clean and convenient
2026-03-01 • via Nuitee
P
petra • couple • nl
7
Pros:

De bedden en de douche

Cons:

Gebouw oud, gedateerd, ziet er smoezelig uit

2026-02-27 • via Nuitee
E
Emily • extended_group • gb
8
Comfortable rooms and very friendly staff
Pros:

Rooms were comfortable and breakfast was excellent value for money

Cons:

The locks on the bedrooms doors were a bit fiddly and would have been nice to have refilled soap and shower gel rather than disposable packets.

2026-02-26 • via Nuitee
J
Jenny • couple • gb
7
it was fine
2026-02-26 • via Nuitee
D
David • solo_traveller • gb
10
2026-02-22 • via Nuitee
D
Davinia • extended_group • gb
10
Great location,hotel and breakfast
Pros:

Great lication. Nice hotel comfy bed. Great service and breakfast

Cons:

No

2026-02-13 • via Nuitee
E
Edward • couple • gb
7
Pros:

Location primarily

Cons:

Was all ok

2026-02-09 • via Nuitee
N
Neil • solo_traveller • fr
7
2026-01-31 • via Nuitee
I
Ian • extended_group • gb
10
excellent value for momey
Pros:

excellent breakfast

Cons:

decor a bit dated

2026-01-30 • via Nuitee