West Coast Inn's

Hotels
PR-307 Km 7.4 , Cabo Rojo , PR

Pets allowed

Facilities

Surfing/bodyboarding nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Rafting nearby
Parasailing nearby
Smoke-free property
Parking (limited spaces)
Snorkeling on site
See all facilities

Review Highlights

Pros:
Nice location
Friendly staff
Quiet area
Large apartment
Cons:
Limited parking
Expensive breakfast
Lack of hot water

Categories

Cleanliness
5.6
Guests had mixed opinions about cleanliness, with reports of mold and unpleasant odors in some areas.
Service
7.6
Service was generally appreciated, but some guests had complaints about the lack of hot water and unresponsive staff to maintenance issues.
Location
7.8
The hotel's location was praised for being peaceful and in close proximity to attractions, but noise was a concern for some guests.
Room Quality
6.8
Rooms were described as decently sized but in need of maintenance. Lack of hot water was a recurring issue affecting guest comfort.
Amenities
6.1
Mixed reviews on amenities, with some guests mentioning issues like lack of hot water, broken TV, and overall maintenance concerns.
Value for Money
5.9
Guests had varied opinions on the value for money, with some feeling the price was too high given the issues faced during their stay.
Food and Beverage
6.6
Feedback on food and beverage services was limited, with some guests mentioning the lack of variety.
Overall Experience
6.8
While some guests had positive experiences, common issues like lack of hot water and maintenance problems impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 05:32

Property Description

Panoramic Views
Enjoy the scenery from the terrace and garden at West Coast Inn's. Marvel at the beautiful surroundings and let yourself unwind.

Convenient Amenities
Benefit from complimentary Wi-Fi and other amenities like concierge services, a picnic area, and a vending machine. All designed to enhance your stay.

Comfortable Guestrooms
Relax in one of the 23 air-conditioned rooms with private balconies. Stay connected with free Wi-Fi, and pamper yourself in the bathrooms with complimentary toiletries and hairdryers.

To experience these features and more at West Coast Inn's in Cabo Rojo, book your stay now!

Important information:

* Pool access available from 9:00 AM to 8:00 PM.
* Only registered guests are allowed in the guestrooms.
* Contactless check-in and contactless check-out are available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 30

See all policies

Location

Guest Reviews

Cleanliness: 5.6
Service: 7.6
Location: 7.8
Room Quality: 6.8
Amenities: 6.1
Value for Money: 5.9
Food and Beverage: 6.6
Overall Experience: 6.8
V
vlademir
10
Excelente
Pros:

Muy buen hotel

2025-05-25 via Nuitee
V
Verified traveler
8
Pros:

No hot water!!!! Was not given notice when reservation was made nor when check in was done. There was mold in a corner of the bathroom platfoam ceiling. Other than that is was vert centric clean nice and quiet

2025-05-25 via Nuitee
H
Heidi partner
6
Pros:

La habitación estaba limpia y las sabanas pero la friza que colocaron al pie de la cama estaba apestosa a orín de gato, por suerte yo llevé mis propias sábanas y mi friza. Igualmente el cojín que colocaron en la cama apestaba feo. El aire acondicionado estaba agradable. No tienen agua caliente y es horrible llegar de noche a bañarse con esa agua tan fría y el baño tenía un olor fuerte a hule y la ducha no muy limpia. Hay gatos sueltos en el área de la piscina y en los lugares de comer. Deben mejorar estos puntos y darle más cariño a las áreas exteriores. Yo no lo recomiendo y menos si eres alérgico a los gatos.

2025-05-23 via Nuitee
N
Nikola partner
6
Pros:

Nice location, nice staff, not so many activities on property besides pool, so highly recommend coming with car so you can go to nearby beaches and restaurants. Peaceful area, nice place to stay for couple of days.

2025-05-22 via Nuitee
W
Wendy family
10
Pros:

Super excited

2025-05-16 via Nuitee
S
Stephen partner
6
Pros:

No hot water. Loose boards on the deck to the entrance with screws sticking up. Needs a make over for the price they charge.

2025-05-16 via Nuitee
A
Ashly
6
Pros:

The property did

2025-05-16 via Nuitee
J
Jidalys
10
Pros:

Excelente lugar. Tremendo servicio

2025-05-15 via Nuitee
D
Dahianira
6
Pros:

Mi estadía en West Coast Inn estuvo bien en general. El lugar es limpio y el personal fue amable. Sin embargo, no me gustó que en mi cuarto no había agua caliente; me tuve que bañar con agua fría durante tres días. Además, el control del aire acondicionado no funcionaba correctamente: solo bajaba la temperatura, pero no se podía subir. No me ofrecieron cambiarme de cuarto ni me dieron ningún descuento por los inconvenientes.

2025-05-11 via Nuitee
B
Barrett friends
6
Pros:

Nice area, very quiet and peaceful. It was a decently large apartment with 3 beds and 2 bedrooms, but there was NO HOT WATER for 4 days. The repair man came and said the water heater was broken, and left. They didn't seem to care. I wouldn't stay here again; I like showering

2025-05-06 via Nuitee
F
Francheska
4
Pros:

Llame y me dijeron que tenían agua caliente y me mintieron. Llevan con un problema con el agua caliente hace tiempo.

2025-05-04 via Nuitee
R
Rosemary
4
No Hot Water
Pros:

The bottom floor and second floor does not have hot water at all. They did not disclose this to us until we arrived and tried to shower.

2025-05-02 via Nuitee
N
Nubia
8
Pros:

No hot water

2025-04-22 via Nuitee
G
Gretchen family
2
Pros:

No lo recomiendo para nada. Se supone que es un lugar pet friendly, un costo de $40 por mascota pero no pueden ladrar para nada. Se
fue el servicio de energía eléctrica entiendo que es algo normal pero no cuentan con luces de emergencia en áreas comunes y estacionamiento. El lugar queda en completa oscuridad y no cuentan con ningún tipo de seguridad o personal en horario de la
Noche. Nos fuimos del lugar antes de terminar la estadía por qué no nos sentíamos cómodos. Las habitaciones están súper deterioradas falta de mantenimiento y limpieza.

2025-04-15 via Nuitee
J
Jirian partner
10
Pros:

Lugar tranquilo, limpio y el servicio al cliente muy amable.

2025-04-14 via Nuitee
M
Mitchlery partner
8
Pros:

The rooms are a bit rundown but it’s really clean.

2025-04-12 via Nuitee
N
NANCY
4
Pros:

El lugar no es como se ve online, mucho ruido en la noche, no te dejan saber que no tienen calentador . Staff Plus👏

2025-04-09 via Nuitee
A
Antonio
10
Pros:

Good service

2025-04-07 via Nuitee
T
Teddy
6
Pros:

No hot water and not very clean

2025-04-05 via Nuitee
R
Robert partner
6
Pros:

NO HOT WATER.

2025-04-02 via Nuitee