The Cloud One Berlin-Upper West, part of Motel One Group

Hotels
8.8 (1766 reviews)
Kantstraße 163-165 , Berlin , DE
+49 30 322931900

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Small room size
Limited amenities
Issues with common area cleanliness

Categories

Cleanliness
8.46
Rooms were clean, but some issues with common areas.
Service
9.33
Staff were consistently friendly and helpful, especially at the reception.
Location
9.17
Central location with easy access to public transport and attractions.
Room Quality
8.32
Rooms were small, but modern and stylish.
Amenities
8.75
Amenities met expectations, some missing items like electric kettle.
Value for Money
8.61
Good value given the location and overall experience.
Food and Beverage
8.86
Breakfast options were good, but could have more variety.
Overall Experience
8.93
Overall a very pleasant stay with memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:51

Property Description

Contemporary Design and High-Quality Amenities
Indulge in modern comfort at Motel One Berlin-Upper West with stylish rooms featuring air conditioning, flat-screen TV, and raindance showers. Enjoy breathtaking city views from select rooms on higher floors.

Convenient Location
Perfectly positioned in Charlottenburg, our hotel is near iconic landmarks like the Kaiser-Wilhelm Memorial Church and the vibrant Ku'damm boulevard. With Kurfürstendamm Underground Station a short walk away, exploring Berlin is effortless.

Exceptional Services
Experience top-notch hospitality with a 24-hour reception, free WiFi, and a delicious buffet breakfast served daily in the One Lounge. Book now and elevate your stay in western Berlin at Motel One Berlin-Upper West.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1766 reviews
Cleanliness: 8.46
Service: 9.33
Location: 9.17
Room Quality: 8.32
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 8.86
Overall Experience: 8.93
C
Carlos • solo_traveller • pt
4
2026-10-31 • via Nuitee
C
Christian • solo_traveller • de
8
2026-10-31 • via Nuitee
S
Sandra • solo_traveller • de
8
Da weiß man, was man hat, aber unverschämt teuer zur Messe-Zeit
Pros:

Wie immer eine "sichere Bank"

Cons:

Zimmer wie alle Motel Ones klein. Und zur Smart Country Convention bei drei Tagen einfach unverschämt teuer. Eine Rechnung zu erhalten, artete leider in drei Calls aus, nachdem ich sie an der Rezeption bei Check In direkt bestellt hatte. Das muss bei so einer Kette doch besser funktionieren.

2026-10-30 • via Nuitee
S
Sandra • solo_traveller • de
8
Pros:

Wie immer eine gute Wahl.

Cons:

Zimmer wie alle Motel Ones klein. Und zur Smart Country Convention bei drei Tagen einfach unverschämt teuer. Eine Rechnung zu erhalten, artete leider in drei Calls aus, nachdem ich sie an der Rezeption bei Check In direkt bestellt hatte. Das muss bei so einer Kette doch besser funktionieren.

2026-10-30 • via Nuitee
B
Bettina • solo_traveller • de
7
Pros:

Sehr schönes Ambiente, toller Blick vom 12. Stock

Cons:

Zimmer war sehr klein

2026-10-30 • via Nuitee
M
MCMK • solo_traveller • de
10
Pros:

Top
Gerne wiedee

2026-10-29 • via Nuitee
R
Rolf • solo_traveller • ch
7
Habe schon schlechter....
Pros:

Bar

Cons:

Frühstück in der Bar meisten überfüllt und nur kleine Saslon Tische weil die paar grossen normalen Tische dauerbelgt waren!

2026-10-29 • via Nuitee
A
Ahmed Sharaf Mohammed • solo_traveller • de
10
2026-10-29 • via Nuitee
S
S • solo_traveller • nl
9
Great!
Pros:

Goede ligging, fijne kamer, goede faciliteiten

Cons:

Airco werkte niet

2026-10-29 • via Nuitee
A
Ahmed Sharaf Mohammed • couple • de
10
2026-10-29 • via Nuitee
I
inocencio • couple • de
10
Pros:

Location ,Sauberkeit ,freundliche Mitarbeiter

Cons:

Gar nicht

2026-10-29 • via Nuitee
F
F.C • extended_group • nl
8
2026-10-29 • via Nuitee
A
Ayesha • couple • de
2
2026-10-28 • via Nuitee
T
Tim • couple • de
9
2026-10-28 • via Nuitee
M
Markus • extended_group • de
10
Weiter so
Pros:

Sehr netter Empfang , überall aufmerksam es Personal

2026-10-27 • via Nuitee
J
Joanna • couple • lb
9
Great location / super clean / small room
Pros:

Great location
Super clear

Cons:

The receptionist was rude and no closet to put my clothes

2026-10-27 • via Nuitee
M
Martin • solo_traveller • de
10
Pros:

Alles

2026-10-27 • via Nuitee
F
Fabian Lange • couple • de
9
Great stay, exceeded our expectations!
Pros:

Great location, good view over Berlin from the 14th floor, nice hotel bar. Very accomodating staff - early check-in was possible and luggage storage was very easy too. Overall great stay and would recommend!

Cons:

Just the many pictures of Jürgen Vogel in our room were a bit weird haha :)

2026-10-27 • via Nuitee
H
Harald • solo_traveller • de
7
2026-10-27 • via Nuitee
S
Szűcs • solo_traveller • sk
8
2026-10-27 • via Nuitee