Country Inn & Suites by Radisson, Indianola, IA

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (189 reviews)
501 East Trail Ridge Avenue , Indianola , US
+1 515-808-4054

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly, attentive staff
Easy access / good location
Quiet rooms
Some guests found the price reasonable
Positive recommendations from multiple guests
Cons:
Breakfast options limited / inconsistent
Hot tub out of service
Gym equipment (weight machine) out of order
Air conditioning failure requiring room move
Trash left in elevator / cleanliness lapses
Empty body wash dispenser and noisy elevator

Categories

Cleanliness
8.2
Multiple guests call rooms 'clean' and 'comfy', but there are reports of trash left in the elevator for two nights and some maintenance cleanliness lapses.
Service
9.7
Staff repeatedly described as great, cordial and attentive; only isolated negative note about a breakfast attendant having a tough day.
Location
9.4
Several guests mention easy access and that the hotel was easy to get to, indicating a strong location score.
Room Quality
7.8
Rooms noted as quiet and comfortable, but there are significant issues: unexpected assignment to a handicap room for one guest and at least one AC failure requiring a room move.
Amenities
7.4
Amenities have problems: hot tub out of service, weight machine out of order, empty body wash dispenser and noisy elevator reported.
Value for Money
7.2
Mixed feedback on value — some guests felt the price was right, others explicitly said product didn’t match price and one guest strongly dissatisfied with the cost.
Food and Beverage
7.6
Breakfast opinions are mixed: some praise a 'very good breakfast' while others call it 'acceptable at best' with limited options.
Overall Experience
9.9
Overall sentiment leans positive with multiple strong recommendations and comments like 'I definitely recommend' and 'best place I've stayed at', despite some service/maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Country Inn & Suites by Radisson, Indianola, IA offers a prime location within 25 km of key attractions like the Science Center of Iowa and Wells Fargo Arena.

Relaxation and Fitness
Guests can unwind in the hot tub or stay active at the on-site fitness centre, ensuring a well-rounded stay for leisure or business travelers.

Modern Amenities
Enjoy comfortable stays in air-conditioned rooms with free WiFi and private bathrooms. The hotel also boasts a sun terrace and a 24-hour front desk for convenience.

Experience a blend of comfort and convenience at Country Inn & Suites by Radisson, Indianola, IA.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSM

Location

Guest Reviews

8.4
Based on 189 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.4
Room Quality: 7.8
Amenities: 7.4
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 9.9
B
Bradley • family_with_children • us
10
Pros:

Easy access, clean and very comfy . Staff was great

2026-10-31 • via Nuitee
E
Ebrima • solo_traveller • us
8
Pros:

The staff were cordial and nice.

Cons:

The breakfast could be a lot better.

2026-10-08 • via Nuitee
V
Vladimir • couple • us
8
2026-09-11 • via Nuitee
K
Kevin • couple • us
10
2026-09-02 • via Nuitee
C
CINDY • family_with_children • us
10
Relaxing after being on road all day
Pros:

Clean, easy to get to and was price right

Cons:

No hot tub but understand they had been having trouble with it so no big deal

2026-08-21 • via Nuitee
C
Chuck • family_with_children • us
5
It worked
Pros:

Not sure why we were given a handicap room

Morning breakfast was acceptable at best- the attendant was having a tough day

Cons:

Product didn’t match price

2026-08-11 • via Nuitee
T
Tod • family_with_children • us
4
For the price I paid, disappointing.
Cons:

Air conditioning not working, had to move us to a different room. Weight machine out of order. Body wash dispenser empty. Breakfast had very few options. Trash on the elevator floor the two nights we stayed there, never cleaned up. For 300 bucks a night I would never stay here again.

2026-08-10 • via Nuitee
S
Schmidt • family_with_children • us
8
2026-08-04 • via Nuitee
L
Lynette • couple • us
9
2026-08-02 • via Nuitee
N
Nicole • family_with_children • us
10
I definitely recommend!
Pros:

EVERYTHING!!!! Everything was superior!!!

Cons:

Nothing at all

2026-07-23 • via Nuitee
E
Elaine • solo_traveller • us
9
Very pleasant.
Pros:

Room was quiet even though there was a wedding party and ball teams staying there. Very good breakfast.

2026-07-20 • via Nuitee
N
Nancy • family_with_children • us
10
2026-07-13 • via Nuitee
O
Olivia • family_with_children • us
10
Pros:

The staff were very attentive to our needs!

Cons:

The only problem was the elevator made weird noises.

2026-07-07 • via Nuitee
C
Courtney • solo_traveller • us
8
2026-07-05 • via Nuitee
C
Clarissa • couple • us
10
Pros:

This has been the best place I’ve started at.

2026-06-19 • via Nuitee
K
Kaci • solo_traveller • us
10
2026-05-30 • via Nuitee
C
Cindy • family_with_children • us
10
2026-04-06 • via Nuitee
M
Marla • solo_traveller • us
8
MamaG63
Pros:

Nice & clean

Cons:

Small little ants on the desk area.

2026-03-16 • via Nuitee
S
Sprouse • family_with_children • us
7
Predictable amenities with very little guest support after check in.
Pros:

Staff very nice, but had to be summoned since no one seems to staff the front desk consistently. Had to ring a buzzer or make a phone call every time we needed help. Not a huge deal, but time consuming. Breakfast only OK, but for the price, it met our needs.

Cons:

Very noisy. Walls and hallways insufficient to block noise from outside the room/coming from other rooms. Front desk staff was absent after 8.30PM to address noise complaints. Felt like the facilities were fine, but that guests were mainly on our own once we checked in. Not a lot of guest support, presumably because this chain does not want to pay people to work after hours shifts in order to meet guest needs.

2026-03-08 • via Nuitee
S
Sandra • couple • us
7
For most part ok.
Pros:

The breakfast was good. The people friendly.

Cons:

It was noisy with large truck running in parking lot.

2026-02-27 • via Nuitee