Hotel Regina Kawaguchiko

Hotels
8.7 (1458 reviews)
Funatsu 5239-1 , Fujikawaguchiko , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Nice food quality
Helpful staff
Cons:
Shuttle service limitations
Charges for luggage storage

Categories

Cleanliness
8.19
Most reviews highlight cleanliness, though one mentions issues with temperature control.
Service
8.66
Staff is described as kind and helpful, but some service issues were noted regarding shuttle scheduling.
Location
8.7
Central location with shuttle service, though limited walking distance at night.
Room Quality
8.65
Rooms are spacious with good views, though some felt they were not as large for the price.
Amenities
8.68
Amenities like table tennis and ice cream vending machine received positive remarks.
Value for Money
8.64
Concept of charging for additional services was criticized, impacting perceived value.
Food and Beverage
9.19
High praise for breakfast variety and dinner quality.
Overall Experience
8.86
Generally positive with memorable experiences, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Spectacular Views of Mount Fuji
Hotel Regina offers stunning balcony views of Mount Fuji from each room, providing a picturesque backdrop to your stay. The floor-to-ceiling windows and cozy seating area enhance the experience, making it the perfect retreat after a day of exploration.

Convenient Location and Complimentary Shuttle Service
Situated just a short drive from Fujikyu Highland Amusement Park and with a free shuttle to Kawaguchiko Train Station, Hotel Regina ensures easy access to popular attractions. The proximity to Lake Kawaguchi-ko and Mount Fuji’s 5th Stage allows guests to immerse themselves in the beauty of the region effortlessly.

Relaxation and Culinary Delights
Unwind in the hotel's hot-spring bath or enjoy a game of tennis before indulging in a buffet breakfast at Jyukai. The traditional Japanese kaiseki multi-course dinner offers a taste of local flavors, adding a touch of authenticity to your stay.

Experience the beauty of Mount Fuji at Hotel Regina - Book your stay now!

Important information:

Renovation work is done from Monday, 1st April 2024 to Saturday, 31st August 2024, daily. The entire building is under renovation. Some rooms may be affected by noise and odor. Please note that some rooms may not have views or use of balconies.

The hotel's free shuttle service runs as follows.
From Kawaguchiko train or bus station, or Fujikyu Highland: between 15:00 and 20:00. Please call upon arrival.
From the hotel to Kawaguchiko train and bus station: every 30 minutes between 08:00 and 11:00.

The hot-spring bath is open from 06:00-24:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8.7
Based on 1458 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.86
C
CHIEN CHUNG solo_traveller tw
8
2026-08-08 via Nuitee
C
C solo_traveller hk
5
Pros:

The dinner was good

Cons:

The staff are mean when asking extra tea bags, saying only provide one extra for a 3- person room

2026-08-08 via Nuitee
S
Sri Wati couple no
8
Fuji mountain view.
Pros:

The room is big. Helpfull staff.

2026-08-06 via Nuitee
I
itay solo_traveller il
10
2026-08-05 via Nuitee
M
Mark couple jp
10
Pros:

Upgraded room, really comfortable beds. Excellent and delicious Kaiseki dinner. Relaxing Onsen. Good choice for breakfast.

Cons:

Weather was bad and could not see Mt Fuji.

2026-08-05 via Nuitee
couple tw
10
2026-07-25 via Nuitee
T
Trond Ivar family_with_children no
6
Stort flott rom med god utsikt, slapp frokost
Pros:

Veldig stort rom, med separat soverom og stue, god utsikt.

Cons:

For en europeer er frokosten veldig japansk. Passer ikke mine smaksløker, og spesielt ikke barnets. Det samme gjelder restauranten.

2026-07-24 via Nuitee
C
Caroline family_with_children nl
8
Een heerlijk verblijf voor een uitstap naar de verschillende meren.
Pros:

De heerlijke onsen en de ruime kamers en natuurlijk het geweldige uitzicht op Mt Fuji.

Cons:

Het hotel is een beetje gedateerd.

2026-07-24 via Nuitee
couple tw
7
2026-07-23 via Nuitee
F
Franziska family_with_children de
10
Tolles Hotel!
Pros:

Das Hotel ist sehr gut gelegen mit umwerfender Aussicht auf den Fuji, bequemen Betten und einem tollen Frühstück.

2026-07-23 via Nuitee
C
Christella couple fr
10
Relaxing
Pros:

Onsen
Service quality

Cons:

It’s little far

2026-07-23 via Nuitee
S
SEIJI extended_group jp
10
癒しの空間
Pros:

スタッフさんの接客態度はとても良かったです。親切丁寧でした。ホテル設備もロケーションも最高です。

2026-07-21 via Nuitee
K
kouji solo_traveller jp
10
2026-07-20 via Nuitee
X
xiaolun extended_group ca
9
Good value
Pros:

Facility, staff,

Cons:

Location

2026-07-18 via Nuitee
M
Milagros couple us
5
2026-07-15 via Nuitee
C
Chikako solo_traveller jp
10
2026-07-15 via Nuitee
M
MOMOE solo_traveller jp
9
レジーナと富士山
Pros:

お部屋からの景色の良さ。
夕飯のお料理が素敵で、味付けも美味しかった。
スタッフの仕事の丁寧さ。お部屋をグレードアップしてくれた。

2026-07-13 via Nuitee
A
ayumi couple jp
8
満足
Pros:

富士山ビューでした。
寝室とテレビのお部屋が分かれていて良かった。
大浴場があり疲れが取れて良かった。

Cons:

壁がちょっと薄いかなと感じました。

2026-07-12 via Nuitee
E
emilie family_with_children re
9
Hôtel avec vue Fuji magnifique. Chambre spacieuse. Je recommande si ton objectif est de voir le Mont Fuji.
Pros:

Hôtel bien situé.
Chambre ultra spacieuse avec vue sur Fuji!
Petit supermarché en face avec quelques choix de restaurants autour.
Petit déjeuner bien varié essentiellement salé.
Navette gratuite entre hôtel et gare de Kawaguchiko ou FujiQhighland.

Le gros point fort c’est que tu as la vue sur Mont Fuji tôt le matin même si précision météo ps bonne en terme de visibilité.

Machine à laver et sèche disponible contre pièces.

Cons:

Pas d’arrêt de bus à proximité.
Hormis la navette il est plutôt difficile de se déplacer à proximité.

2026-07-12 via Nuitee
S
Sven extended_group de
7
Als Ausgangspunkt für Tagestouren in der Fuji Region sehr gut, wenn man Abends noch ausgehen möchte eher ungeeignet.
Pros:

Der Blick von den Zimmern auf den Fuji! Der Shuttle und das nette Personal.

Cons:

Die Einrichtung ist etwas in die Jahre gekommen, aber voll funktionsfähig. Frühstück ist zumindest für westliche je Besucher etwas limitiert, aber ok.

2026-07-11 via Nuitee