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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in the unique charm of Malmaison Cheltenham with individually curated artwork, Egyptian cotton linen, and stylish en-suite bathrooms. Some rooms even offer modern open-plan bathrooms and Nespresso machines, ensuring a truly lavish stay.
Gastronomic Delights
Savor delectable dishes at the on-site Chez Mal Brasserie, serving up exquisite dinners on Friday and Saturday evenings. Throughout the week, guests can also treat themselves to a tempting light snack menu, perfect for satisfying any craving.
Convenient Location
Located in the vibrant Montpellier district, our hotel offers easy access to Cheltenham town centre, Montpellier Gardens, and various cultural festivals. With Cheltenham Spa Rail Station nearby and popular attractions just a short drive away, Malmaison Cheltenham is the ideal choice for your next getaway.
When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.
The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.
Parking is available at £10/night either in the on-site car park or via digital permit parking on Parabola Road. Please inform our team at check-in to register your vehicle in either parking facility. Car parking is subject to availability and cannot be reserved in advance.
When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.
Location
Guest Reviews
Staff, breakfast, style, location
Room is a little tired. Looks good in photos but ip close there are aspects that dont match up to the branding of a boutique hotel. Also, the air con didnt go below 20 which is pretty warm.
Bathroom very dark and needs updating
Good vibes, great staff as always
There's nothing to not like tbh.
Quality of our club room, excellent restaurant, car park on site and central location!
Nothing
Nice location, venue and room.
We were contact a number of times by the hotel giving good information about parking, checking in eg. We were also offered in the mail a 2 course for £35 deal. However, when at the hotel we’re told that there was no such deal. Even when we showed the staff the mails sent to us stating the deal!
Stayed there so many times !
Mattresses can be a little uncomfortable. Always emphasis you want a good mattress ahead of stay . The staff were fabulous the last time we stayed .
Mattresses can be a little ‘random’
The room was fantastic and one of the best beds I've slept on. Gregg the polish lad working the bar really made the trip. Fantastic service from him and a good conversation.
Room was a little unclean. Paint peeling and crumbling in the toilet, stain on one robe and little bits missed near the window.
Lightning was a little low but that might have just been je not knowing how to work the controls
Clean and presentable with on site parking
Room was far too small and poorly planned
Great location … walking distance to Cheltenham but in a quiet location
Nothing
good location
I was disappointed with the breakfast, I was pleased to see that the hotel cooked an individual breakfast which is in line with a premium brand like Malmaison. I order smoked salmon on scrambled eggs. the salmon was good but the eggs had been done in a microwave, so much so that there was very little flavour and you could still see the shape of h microwave bowl. There were only 3 people at breakfast. This was an opportunity to finish off a good experience but it was a disappointment , I left it and had some cereal
Well located. The club rooms are large.
It’s tired. The lights in my room were faulty. Doesn’t have the quality feel I’d associate with the Malmaison change. Fine for a night’s stay.
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