Maset Al Masem Serviced Apartments

Hotels
6.7 (86 reviews)
King Fahd Road , Al Hofuf , sa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Family friendly
Comfortable location
Considerate staff
Cons:
Room service issues
Cleanliness problems
Outdated amenities

Categories

Cleanliness
4.38
Multiple complaints about cleanliness and unclean facilities.
Service
8.85
Staff were described as considerate and welcoming.
Location
8.89
Convenient location with easy access to surrounding services.
Room Quality
5.34
Mixed reviews; some complaints about outdated and gloomy room ambiance.
Amenities
5.37
Amenities reported to be lacking, including issues with rooms and noise.
Value for Money
7.33
General sentiment indicates value is acceptable, but improvements needed.
Food and Beverage
6.38
Not explicitly mentioned, assumed average for hotel standards.
Overall Experience
7.05
Overall mixed feelings with some positive experiences balanced against significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:00

Property Description

Luxurious Accommodation
Al Masem Luxury Hotel Suites 3 Al Ahsa offers air-conditioned units with city and quiet street views. Each suite includes a well-equipped kitchenette, comfortable seating area, and modern amenities like a flat-screen TV and free WiFi.

Family-Friendly Amenities
Guests traveling with children will appreciate the baby safety gate provided by the aparthotel. The shared lounge area offers a relaxing space for families to unwind together after a day of exploring the city.

Convenient Facilities
With free private parking, a coffee shop, and a minimarket on-site, guests can enjoy a hassle-free stay. Additionally, the option of a paid airport shuttle service adds to the convenience of reaching the hotel effortlessly.

Experience luxury and convenience at Al Masem Luxury Hotel Suites 3 Al Ahsa. Book now for a memorable stay!

Important information:

Please check visa requirements before traveling.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.7
Based on 86 reviews
Cleanliness: 4.38
Service: 8.85
Location: 8.89
Room Quality: 5.34
Amenities: 5.37
Value for Money: 7.33
Food and Beverage: 6.38
Overall Experience: 7.05
A
Abdulrahman • solo_traveller • sa
7
2026-03-19 • via Nuitee
F
Fatima • extended_group • ae
7
2026-02-27 • via Nuitee
العتيبي • couple • sa
8
2026-02-24 • via Nuitee
A
Abdulla • solo_traveller • kw
9
2026-02-22 • via Nuitee
S
Saleh • couple • sa
1
Never be there again
Pros:

Location

Cons:

Air conditioner

2026-01-18 • via Nuitee
A
Abdulaziz • extended_group • kw
1
The bed was not comfortbale and it was so dirty i couldn’t sleep well
Pros:

Location only

Cons:

Everything

2026-01-17 • via Nuitee
N
Nawaf • family_with_children • sa
5
2026-01-15 • via Nuitee
M
Mohammed • couple • qa
6
Pros:

قرب الموقع من السوق

Cons:

النظافة - مليئة بالغبار

2026-01-11 • via Nuitee
S
Sivaraman • family_with_children • in
6
Pros:

Its good to stay with family & location also comfortable.

Cons:

Not provided drinking water & towels, toilets should be cleaned.

2026-01-11 • via Nuitee
A
Ahmed Mohamed • extended_group • ae
8
2026-01-07 • via Nuitee
S
senthilvel murugan • family_with_children • in
6
Pros:

Location and comfortable for and family friendly

Cons:

Room service, cleanliness

2025-12-28 • via Nuitee
M
Maricris • extended_group • ph
8
we would come back again, apartment is excellent, we had a pleasant stay . thank you.
Pros:

love the spa tub , and the staff are very considerate and welcoming.. this makes us feel comfortable..

Cons:

the lights are all yellow and dim... the room looks so gloomy because of the yellow lights.. please add white lights to make the room brighter.. and there's a lil unpleasant smell when you enter room, probably from drainage or something??

2025-12-28 • via Nuitee
M
Madhusoodhanan • extended_group • sa
8
Pros:

Good

2025-12-27 • via Nuitee
M
Mev • extended_group • gb
8
2025-12-20 • via Nuitee
هشام حسان • solo_traveller • sa
8
Pros:

معاملة موظف الاستقبال كميل عبد المجيد كانت ممتازة

Cons:

يحتاج المكان لتجديدات

2025-12-19 • via Nuitee
J
jojo • family_with_children • qa
9
2025-12-19 • via Nuitee
عبدالله • extended_group • sa
6
Pros:

قريب من شارع الي فيه الخدمات

Cons:

شقه قديمه جدا يحتاج تجديد صبغ وابواب وأثاث

2025-12-14 • via Nuitee
A
ahmad • couple • sa
1
ساكن في خرابه مو فندق
Pros:

الفرش غير نظيف
دورات المياه سي جدا
الحجز يوجد به حوض استحمام هذا لايوجد

Cons:

عدم توفر ماء ساخن
لا يوجد قابس ثلاثي إلا واحد وقرب الباب
اضائات مكسره

2025-12-10 • via Nuitee
انور • couple • sa
8
2025-11-24 • via Nuitee
فهد • couple • sa
7
شكرا كميل على حسن الاستقبال
Pros:

موظف الاستقبال كميل كان قمة في الاستقبال وتسهيل الدخول

Cons:

الفندق قديم

2025-11-23 • via Nuitee