Hotel St. Gervais

Hotels
7.2 (659 reviews)
Rue des Corps-Saints 20 , Geneva , ch

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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Currency exchange
Non-smoking throughout
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small rooms
Noise issues

Categories

Cleanliness
6.55
Several reviews mentioned cleanliness issues such as the shared bathroom and general lack of hygiene.
Service
8.01
Positive mentions of the staff being kind and helpful.
Location
8.55
Multiple reviews praised the excellent location of the hotel.
Room Quality
6.51
Some guests found the rooms small and uncomfortable with issues related to noise and space.
Amenities
6.54
Reviewers mentioned shared bathrooms and limited amenities compared to expectations.
Value for Money
7
Some found it reasonable for Geneva standards, but others felt the price was high for quality.
Food and Beverage
7.25
No specific mentions regarding breakfast or food services, assuming a neutral impact.
Overall Experience
7.22
Mixed feelings with strong positives for location and service, but negatives regarding room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:26

Property Description

Central Location and Free Wi-Fi

Located in the heart of Geneva, just steps away from Cornavin Train Station and Lake Geneva, Hotel St Gervais offers the perfect blend of convenience and comfort. Enjoy complimentary Wi-Fi throughout the property, ensuring you stay connected during your visit.

Complimentary Transport Card

Make the most of your stay with our special offer of a free transport card for buses and trains in Geneva. Explore the city with ease and take in all the sights and attractions without worrying about transportation costs.

Cozy Rooms with Convenient Amenities

Relax in our cozy rooms equipped with a washbasin, TV, and shared bathroom facilities. Experience a comfortable stay at Hotel St Gervais, where every detail is designed to cater to your needs.

Book your stay now at Hotel St Gervais and experience the perfect blend of comfort and convenience in Geneva.

Important information:

Please note the reception is closed after 15 o'clock however a check in is still possible via automatic check in with key code. The key code will be provided after the reservation is made for a self automatic check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 659 reviews
Cleanliness: 6.55
Service: 8.01
Location: 8.55
Room Quality: 6.51
Amenities: 6.54
Value for Money: 7
Food and Beverage: 7.25
Overall Experience: 7.22
C
Campaigne • solo_traveller • fr
10
Muchas Gracias Edgar! Fue un placer de conocerte! À la proxima inshallah
Pros:

Nice place

Cons:

The smell sometimes

2026-04-10 • via Nuitee
E
EL BAKKALI • solo_traveller • fr
2
Pros:

Petit et cher

Cons:

Salle de bain en extérieur

2026-04-10 • via Nuitee
I
Ignacio • solo_traveller • es
7
2026-04-10 • via Nuitee
M
Michele • extended_group • it
6
Pros:

-posizione centrale
-IL LAVABO IN CAMERA. nelle stanze con i bagni in comune per me è un salvavita, consente di lavare almeno viso mani e denti nella tranquillità della propria stanza
-Profumo di pulito appena entrato in stanza, le lenzuola erano davvero profumate
-dimensione del letto

Cons:

-l'ascensore potrebbe essere un problema per chi soffre di claustrofobia, ma meglio di farsi 4 piani a piedi
-l'intero edificio puzzava di marijuana, credo a causa di qualche ospite che fumava, ovviamente non è responsabilità della struttura
-letto e cuscino troppo morbido, non c'è la reception di notte quindi non ho saputo a chi chiedere alternative
-il bagno sul piano in comune è molto, molto spartano. Non ha la finestra, il vortice non funzionava quindi ristagno di vapore e odori. Tollerabile però giusto per il tempo di una doccia veloce.
-la moquette.

2026-04-10 • via Nuitee
R
Ranveer • couple • in
9
2026-04-09 • via Nuitee
V
Valérie • family_with_children • fr
8
Pros:

Situation parfaite.

Cons:

Parfum d'intérieur ou de produit ménager trop présent.

2026-04-08 • via Nuitee
T
Tony • family_with_children • fr
7
Pros:

La propreté du logement, bien placé pour visiter Genève

Cons:

Un autre client s'est présenté à notre chambre car il avait le même numéro de chambre que nous. Nous avons du gérer cela ensemble car pas de personnel disponible à ce moment là

2026-04-07 • via Nuitee
A
Avni Kastrati • solo_traveller • xk
8
2026-04-06 • via Nuitee
S
Simeo Marco • solo_traveller • in
7
2026-04-06 • via Nuitee
A
Alejandra • couple • es
10
2026-04-02 • via Nuitee
A
Alice • couple • es
8
Pros:

Muy limpio y buena ubicación

2026-04-02 • via Nuitee
V
Valerie • family_with_children • us
7
Pros:

The location and transportation card were amazing touches. We very much enjoyed how sound proof the rooms seemed to be. you could hear big bumps, but never any voices or individual sounds. The detached bathroom was always clean and got hot water very well.

Cons:

The door wouldn't latch all the way, so locking the door and opening widows was difficult. There was also no fridge in the room or in the lobby. The one I assumed to be communial was warm and had mold growing in it, so we didn't use it.

2026-03-31 • via Nuitee
P
peter • couple • ad
1
DO NOT go there!!! There are nice hotels for the same price very nearby.
Pros:

The location was great, if the building would be completely refurbished and new management would take it over… it might even be ok!

Cons:

Where do I start? I booked a room with a bathroom, only to find that it was a shared shower and toilet combo for all the rooms on the 5 th floor. Needless to say that the cleanliness wasn’t up to scratch either. The furniture looked like it was salvaged from a dump. The taps and the wifi worked not at all.
The whole building stank of cannabis.
The bedlinnen was probably from the time sabertooth tigers were still roaming Switzerland.

I tried to contact the management via phone; no answer. Booking.com tried to contact them; no answer. No restitution of monies, no apology, no attempt to contact me.

I went to another hotel very nearby and wrote the whole saga off as a bad experience.

2026-03-28 • via Nuitee
S
Stephen • solo_traveller • gb
9
Everything I needed
Pros:

location
staff friendliness and very helpful with local knowledge etc
Wifi perfect

Cons:

no En suite bathroom
Shower was a bit tricky

2026-03-23 • via Nuitee
P
Paula • couple • gb
8
Pros:

Very clean

2026-03-23 • via Nuitee
D
Doris • couple • ch
8
Agréable
Pros:

Pratique et calme

Cons:

L'ascenseur

2026-03-23 • via Nuitee
A
Alena • family_with_children • me
9
2026-03-22 • via Nuitee
T
Therese • family_with_children • ch
7
Sejour à l'hôtel St Gervais
Pros:

Tres proche de la gare et le personnel tres pro

2026-03-13 • via Nuitee
P
Plito Flegka • family_with_children • gr
10
Pros:

The staff was very helpful and kind, even offering us super early check-in!! The rooms were super clean, and the bathroom, although shared, was cleaned regularly and was at all times sparkling. The rooms also included a sink, which was super convenient. Thank you for the wonderful stay!!

2026-03-08 • via Nuitee
M
Mehmet Emin • couple • tr
8
2026-02-24 • via Nuitee