Ibis Styles Makassar Sam Ratulangi

Hotels
•
ibis Styles
9 (83 reviews)
Dr Sam Ratulangi No 3 Ujung Pandang Kota Makassar Sulawesi Selatan , Makassar , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Old towels
Mould in bathrooms

Categories

Cleanliness
7.1
Multiple comments express dissatisfaction with cleanliness, mentioning mould and unpleasant odours.
Service
10
Staff were consistently praised for being helpful and attentive.
Location
10
Great location with easy access to gojek/grab drivers and nearby restaurants.
Room Quality
8.07
Rooms were described as needing upgrades, with old towels and shower issues.
Amenities
9.11
Most amenities were satisfactory; the pool and breakfast received positive notes.
Value for Money
9.56
Good value was noted, but concerns about overall hygiene impacted this rating.
Food and Beverage
9.09
Breakfast was generally praised, with good options but issues of timely refills mentioned.
Overall Experience
9.05
Overall experience was mixed; excellent service but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:21

Property Description

Prime Location in Makassar
Experience the convenience of staying at Ibis Styles Makassar Sam Ratulangi, strategically located near Pantai Losari, Mal Ratu Indah, and Trans Studio Theme Park.

Modern Amenities
Enjoy complimentary WiFi throughout the property, ensuring you stay connected with ease during your visit.

Nearby Attractions
Explore Fort Rotterdam just a short drive away and take advantage of our proximity to Hasanuddin Airport for seamless travel.

Book your stay now at Ibis Styles Makassar Sam Ratulangi for a memorable and hassle-free experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UPG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 83 reviews
Cleanliness: 7.1
Service: 10
Location: 10
Room Quality: 8.07
Amenities: 9.11
Value for Money: 9.56
Food and Beverage: 9.09
Overall Experience: 9.05
S
Sidharta • family_with_children • be
9
2026-01-31 • via Nuitee
T
Talitha • extended_group • au
7
Ok rooms. The Day spa prices was a ripoff so instead we used local places around the corner
2026-01-20 • via Nuitee
Q
Qaisara • family_with_children • au
3
Hyatt is down the road, might as well spend a little more and stay there!
Pros:

The staffs are helpful! The breakfast spread is nice and there are options to choose from but needs to be refilled in a timely manner. Location is great and gojek/grab drivers will arrive pretty quickly.

Cons:

As soon as you walk in, the hotel lobby smells like socks/wet laundry and there's no ventilation unless if the sliding door is automatically open. The lift also has no ventilation, it gets hot in it. The towels we were given (multiple times after asking for a change) stank like body odour or cigarettes and the quality of the towels is run down/old, it needs replacing. The bathroom has the same flooring as other parts of the room and it can get slippery. The bathroom is mouldy with the showerhead being mouldy as well.

It was advertised that there will be a fridge but we had no fridge in our room... at all, just an empty space (see photo 3).

Cleanliness should be a big part of a 3 star hotel (at the very least) but it wasn't even considered. The hotel needs major upgrades for the rooms, lifts etc.

Overall despite these experience, the staffs are great helped where they could (not much they can do) but I wouldn't recommend staying here.

2026-01-06 • via Nuitee
H
Harrison • solo_traveller • gb
8
Pros:

All good

Cons:

Mosquitoes in the restaurant

2025-12-13 • via Nuitee
V
Viart • family_with_children • id
10
Pros:

Le personnel était charmant et serviable.
Les équipements étaient parfaits.

Excellent rapport qualité prix.

Je ne peux que vous le recommander si vous passez par Makassar !!

Cons:

Rien

2025-12-10 • via Nuitee
F
Fina • family_with_children • es
9
2025-12-04 • via Nuitee
P
Paulo • solo_traveller • pt
8
Pros:

O pequeno-almoço era fabuloso.

2025-12-02 • via Nuitee
R
Ronald de Fretes • family_with_children • id
9
2025-11-24 • via Nuitee
C
cherif • couple • fr
5
2025-11-22 • via Nuitee
D
Dominik • solo_traveller • de
9
2025-10-25 • via Nuitee
J
Jeane
10
Pros:

It was a pleasure

2025-10-11 • via Nuitee
T
Thomas • solo_traveller • gb
8
2025-09-30 • via Nuitee
T
Thomas • solo_traveller • gb
7
2025-09-28 • via Nuitee
L
Lars-Terje
8
Lidt slidt, men værdi for pengene
Pros:

Ibis Styles er et lidt slidt hotel, lagener og håndklæder er slidte og trænger til at blive fornyet. Der er en stor morgenmadsbuffet, udmærket. Svømmepølen er OK, men der mangler nogle mere behagelige solsenge. Placeringen tæt ved Ratu Mall og tæt på Centrepoint Indonesia er perfekt.

2025-09-08 • via Nuitee
E
Emily • family_with_children • gb
10
Very clean ,and helpful
2025-09-06 • via Nuitee
F
Fred • family_with_children • de
8
Pros:

Nice pool, clean rooms.

Cons:

Breakfast not included

2025-09-03 • via Nuitee
J
Joshua Wade • solo_traveller • us
10
Pros:

The breakfast was good, I woke up late, but they were able to get supply with a good breakfast. It was close to a some local restaurants and shop so, if I wanted to explore, I had the option. The shower was nice and hot, the bed was comfortable. They even watched my luggage while I was in another part of Sulawesi. All in all I have no complaints

2025-09-02 • via Nuitee
S
Stina
8
Pros:

Nice hotel. Clean and with friendly staff.

2025-08-30 • via Nuitee
D
Delphine • family_with_children • fr
8
Très bien
Pros:

Chambres confortables, piscine appréciable en centre ville

2025-08-22 • via Nuitee
M
Malika
10
Pros:

Toute l’équipe était géniale attentionnée. Je suis intolérante au gluten sans lactose. Ils ont tout fait pour me satisfaire. Ce sont des anges. Ils ont monté mes valises très bel hôtel bien situé

2025-08-14 • via Nuitee