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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
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Property Description
Convenient Location & Amenities
The Park Hotel, located next to Kilmarnock F.C Rugby Park stadium, offers free Wi-Fi, free parking, and is close to Kilmarnock Rail Station. Each room features a large en suite bathroom, tea/coffee facilities, and a 37-inch TV.
Dining Options
Indulge in a modern menu of local produce at Blues Restaurant & Bistro or enjoy light meals at the Coffee Shop during your stay at The Park Hotel.
Access to Fitness Facilities
Guests can enjoy full access to The Galleon Centre's facilities, including a gym, swimming pool, steam rooms, sauna, and fitness classes. Passes are available at reception for a rejuvenating experience.
Book your stay at The Park Hotel for a blend of comfort, convenience, and leisure facilities.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 2 years old to 15 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
There accounts system made life difficult for our party of people and £75 deputies for evening meal not acceptable evening staff very unhelpful morning staff especially good
The price we all paid different prices for the rooms paying for our meals was not easy
Everything was amazing
Breakfast in the room there wasn't much on the plate! Which was a shame as it was really enjoyable the one rasher with a few other little bits that was on my plate.
Great location and easy to locate alongside the Kilmarnock football ground. Plenty of parking directly in front of the hotel.
Nothing
Friendly staff. Good price for the 2 days we stayed.
Very noisy floorboards on rooms above us. The guest in room above us was up very early morning 5.00am, it woke us up when they were walking around their room.
Rooms were excellent.
Bed was a bit lumpy as it was 2 singles pushed together
The 2 drinks in the blues restaurant were flat. Food was excellent.
Drinks in the pavilion bar was a lot better
The rooms were big and clean
Bet was comfy with four pillows. Hotel has great sound proof from the outside as there was a function on and couldn't heat it.
The shower head is dirty but most get like that but should be cleaned. Having only Aspal cider as your only unfavourable cider is criminal. Its the worst and we had to leave and go up to town to get more variety. Also £17.75 for one pint of cider and one glass of Prosecco is quite frankly disgusting. Im all for everyone making money but the full bottle of Prosecco can be bought for less than £10 at a shop. Appalling should not be more than £6.50. Shame on you!
All staff are very attentive. From reception to restaurant staff.
I have been coming here for several months with work and wouldn't want to stay anywhere else.
The staff were excellent. The room was well equipped but felt a bit tired and in need of refurbishment. The bed was hard and uncomfortable and the pillows were a poor standard. It was spotlessly clean and the tea/Coffe facilities well stocked and plentiful.
The hallways and public areas are in need of repair: duct tape on the carpets and cracks in the floor tiles. Doors in need of re varnishing, repair. Breakfast was mainly processed foods at the buffet.
The lift was broken and my son couldn’t walk well at all, nor could he see properly.navigatingthe heavy doors with luggage and helping my son was very difficult.the staff did all they could. The bathroom floor wasn’t cleaned properly. We had no kettle fora warm drink. The chocolate brownie sundae was excellent.
The breakfast was really disappointing. Haggis was not the real thing. The potatoe cake was tough.
Ideal location for my work
Room was cold
The breakfast was OK, .
We received very good service from Doreen.
We used the Pavillion which was very golf.
We found Blues restaurant very comfortable, the food was perfect and we received exemplary pleasant service throughout from Laura.
The coffee machine, long queues due to only one person able to use it at one time.
Friendly staff, very clean and great food
Everything was great.
Every single thing was exceptional! The private dining party on the evening food, staff all excellent. Our rooms fantastic, the staff throughout the hotel amazing and breakfast lovely.
The lift out of order was a pain for our evening of private dining as it was upstairs and we had elderly people with walking difficulties, but it couldn’t of been helped..
Evening meal was awesome
The lift was out of order, The signage to the room number absent at the top of the stairs
GREAT ROOM, STAFF FRIENDLY, BREAKFAST WAS EXCELLENT..
NOTHING!!
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