The Park Hotel

Hotels
8.8 (2786 reviews)
Rugby Park , Kilmarnock , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Dated rooms
Inconsistent service quality at breakfast

Categories

Cleanliness
8.5
Most reviews commented positively on cleanliness, but there were mentions of dated rooms.
Service
9.2
Staff were described as friendly and helpful in multiple reviews.
Location
9.2
Central location was frequently praised by guests as a major advantage.
Room Quality
8.2
Some rooms were noted as needing refurbishment, but overall comfort was mentioned.
Amenities
8.7
Amenities such as the bar and restaurant were well received, though some were missing in rooms.
Value for Money
9
Guests felt they received good value based on the location and services provided.
Food and Beverage
8.6
Breakfast and restaurant offerings received positive feedback despite a few minor critiques.
Overall Experience
9
Overall very good experience for most guests, highlighted by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:25

Property Description

Convenient Location & Amenities
The Park Hotel, located next to Kilmarnock F.C Rugby Park stadium, offers free Wi-Fi, free parking, and is close to Kilmarnock Rail Station. Each room features a large en suite bathroom, tea/coffee facilities, and a 37-inch TV.

Dining Options
Indulge in a modern menu of local produce at Blues Restaurant & Bistro or enjoy light meals at the Coffee Shop during your stay at The Park Hotel.

Access to Fitness Facilities
Guests can enjoy full access to The Galleon Centre's facilities, including a gym, swimming pool, steam rooms, sauna, and fitness classes. Passes are available at reception for a rejuvenating experience.

Book your stay at The Park Hotel for a blend of comfort, convenience, and leisure facilities.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 15 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2786 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 9
Food and Beverage: 8.6
Overall Experience: 9
A
Alan solo_traveller gb
8
2026-07-03 via Nuitee
C
Christina solo_traveller gb
9
Pros:

The staff wear freindly.

Cons:

Nothing

2026-07-02 via Nuitee
C
Carole couple gb
10
We were treated with warm hospitality and received excellent service😊
Pros:

Breakfast was really nice. Possibly give options for individual hot components rather than full plate as can be too much and is a shame to waste.

Cons:

Nothing…all good.

2026-07-02 via Nuitee
K
Kelly solo_traveller gb
10
2026-07-01 via Nuitee
G
garryt314 Family
2
Poor access for disabled
Pros:

Attended a funeral at this hotel unfortunately there was no access for disabled guests to reach the function rooms as no functioning lift. Very dissapointed in the lack of provision for rhe disabled community

2026-06-30 via Tripadvisor
D
Derek solo_traveller gb
9
2026-06-29 via Nuitee
J
Jonathan solo_traveller gb
5
Will find other accommodation for next visit
Pros:

Location

Cons:

Bathroom was stinking , toilet appeared to be dirty but when flushed cleared then quickly looked dirty again , smell was bad , bed was uncomfortable 2 singles pushed together to create larger bed

2026-06-28 via Nuitee
F
frank solo_traveller gb
8
Pros:

Very friendly staff

2026-06-27 via Nuitee
A
Anne couple gb
8
N/A.
Pros:

Excellent stay for event at hotel. Good breakfast.

Cons:

Room carpet a bit stained & furniture marked by cigarettes.

2026-06-26 via Nuitee
F
Fergus solo_traveller gb
7
Cons:

No aircon and really noisy floorboards in room.

2026-06-25 via Nuitee
A
Andrew solo_traveller gb
10
2026-06-24 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Room Great Comfy Double Bed
Shower Brilliant

But best of all was Breakfast the Large Fry 1 of best hotel breakfasts I've had & I've had plenty
Lookin forward to going back
💥💞

2026-06-21 via Nuitee
J
John solo_traveller gb
9
2026-06-19 via Nuitee
J
J extended_group gb
8
Everything we needed for a stop over
Pros:

Great food in the restaurant and incredible service in the restaurant. Room was large and well equipped.

Cons:

It’s a little tired in places.

2026-06-19 via Nuitee
D
David couple gb
9
Ideal location for our golf match.
Pros:

Welcoming, with excellent staff and a comfortable room

2026-06-18 via Nuitee
G
george solo_traveller gb
9
Comfortable and pleasant stay
Pros:

It was clean comfortable and well located with good amenities.

Cons:

Nothing

2026-06-18 via Nuitee
C
carole solo_traveller gb
10
Amazing place
Pros:

A lovely place and wonderful and helpful staff

Cons:

Nothing

2026-06-18 via Nuitee
T
Tom couple gb
8
Very comfortable & welcoming...💚💚
Pros:

Didn't have breakfast, the room was perfect...spotless, spacious & very comfortable

However the real stars at the Hotel are the staff, everyone we dealt with was just superb, especially our young restaurant service lad.

Cons:

Nothing to dislike at all...👍👍👍

2026-06-18 via Nuitee
S
Sally solo_traveller gb
10
One of my favourite hotels
Pros:

Very comfortable, big clean rooms, food choice was tasty. This is such a lovely hotel!

Cons:

Being told off by a waitress for not sitting at the right table at breakfast.

2026-06-18 via Nuitee
P
Peter couple nl
7
2026-06-17 via Nuitee