Candeo Hotels Osaka Namba

Hotels
Candeo Hotels
8 (3538 reviews)
Chuo-ku Higashishinsaibashi 2-2-5 , Osaka , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Rooms too small
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
7
Several reviews mentioned cleanliness issues, particularly with the air conditioning and common toilets.
Service
8.5
Overall, the staff received positive feedback for their friendliness and helpfulness.
Location
9
The location was consistently praised for its convenience to transport and attractions.
Room Quality
7.5
The rooms were noted to be small and in need of renovation, impacting overall quality.
Amenities
8
Amenities such as breakfast and onsen were highlighted, though some desired more options.
Value for Money
8
Generally considered reasonable for the location and services offered.
Food and Beverage
8
Breakfast options received mixed reviews; while good, some felt variety could improve.
Overall Experience
8
Most reviews reflected a willingness to return, despite minor cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:24

Property Description

Luxurious Amenities

Candeo Hotels Osaka Namba, open since July 15, 2017, boasts a range of luxurious amenities for a comfortable stay. Each room is equipped with air conditioning, a hot tub, and a flat-screen TV with satellite channels. The private bathrooms come stocked with complimentary toiletries, ensuring a relaxing experience for all guests.

Relaxation Options

Guests can unwind in style at Candeo Hotels Osaka Namba. Enjoy the open-air bath, public bath, and sauna facilities available on-site. After a day of exploring Osaka, these relaxation options provide the perfect way to rejuvenate and recharge.

Convenient Location

Conveniently located just 8 minutes from the iconic Glico Man Sign, this hotel offers easy access to popular attractions such as Namba CITY shopping mall and Tsutenkaku. With free WiFi, private parking, and a 24-hour front desk, Candeo Hotels Osaka Namba ensures a seamless and enjoyable stay for all guests.

Important information:

Please note, breakfast for children who will sleep in an existing bed are not included in rates with breakfast.

Breakfast for children sleeping in an existing bed who are 5 years and younger can be provided for free upon request.

Please note, children sleeping in an existing bed are not provided with amenities including blankets and pillows.

Please note that only 1 child can be accommodated in the Queen Room.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3200 per day.

Location

Guest Reviews

8
Based on 3538 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
N
Nathalie couple nl
7
Prima qua ligging als je geen verdere eisen hebt
Pros:

Ligging was top, bedden oké. We misten een bar

Cons:

Mega kleine badkamer. Voor Europeanen groter van 180m valt er niet normaal te douchen

2026-05-30 via Nuitee
L
Lisa Zubacheva couple ua
10
Pros:

The highlight of our Osaka stay was undoubtedly the rooftop onsen - a truly relaxing experience with a great view, and a perfect way to unwind after a long day of sightseeing. The hotel is well located, making it easy to get around Namba and beyond. Rooms were clean and comfortable, and the price felt fair for what you get. Would happily return on our next visit to Osaka.

2026-05-30 via Nuitee
L
Laura solo_traveller es
8
Pros:

La ubicación, el spa en la planta superior

Cons:

Habitación pequeña para tres personas, sofá cama incómodo para dormir

2026-05-30 via Nuitee
E
ELİF family_with_children tr
10
2026-05-30 via Nuitee
P
PSANLFGBV family_with_children be
8
Pros:

perfecte ligging van het hotel; mooie spa faciliteiten; goed ontbijt

Cons:

krappe ruimte aan ontbijt buffet;

2026-05-29 via Nuitee
T
terrence solo_traveller au
7
Out of date hotel
Pros:

All about the location.
Very easy to great food area's..
Tattoo friendly for baths.

Cons:

Rooms out of date with today times very much in need of make over

2026-05-29 via Nuitee
M
Michelle extended_group au
7
Pros:

Comfortable rooms.

2026-05-28 via Nuitee
F
Frank solo_traveller us
10
2026-05-27 via Nuitee
L
Liam solo_traveller au
8
Cons:

Location was very close to a lot of restaurants and tourist sites like Dotonbori but it did get a bit loud at night.

2026-05-27 via Nuitee
N
Natalia solo_traveller at
4
Die Bilder sind irreführend, ich fühle mich betrogen
Pros:

Die Lage war gut, der Druck in der Dusche im Spa Bereich.

Cons:

Vorsicht: das Hotel wirbt mit falschen Bildern! Ich habe dieses Hotel wegen dem Spa mit dem Stadtblick gebucht und stattdessen habe ich nur Milchglas gesehen. Die Fotos stammen eben von Männerspa. Für Frauen gibt es auch keine trockene Sauna mit der Aussicht, sondern ein Dampfbad ohne Fenster.
Außerdem war es ziemlich dreckig, die Couch im Zimmer hatte Flecken. Die Zimmer werden auch nach drei Tagen nicht automatisch gereinigt, man muss es extra bestellen. Im Frühstücksraum werden die Kärtchen nur fürs reservieren benutzt und nachher muss man sie wieder zurückbringen. In allen anderen Hotels bis jetzt musste man die Karte umdrehen, damit das Personal den Tisch putzen kann. Hier wurden die Tische nach der Benutzung nur sporadisch gereinigt.
Die Zimmer sind sehr eng und absolut nicht durchdacht. Im Deluxe Doppelzimmer vom „Deluxe“ war nur das überdimensionale Bett. Man hätte den Platz lieber für einen Schrank benutzen sollen. Den gibts nämlich gar nicht, die Sachen müssten im Koffer liegen bleiben. Für einen zweiten Koffer gäbe es auch keinen Platz mehr im Zimmer. Es gab auch keinen Safe, keinen Korb oder Tasche, wo ich die Sachen für Gemeinschaftsbad legen konnte, keine Fernbedienung für die Klimaanlage, es gab nicht mal einen Notizblock und Kugelschreiber. Ich frage mich echt, wer das Zielpublikum für das Hotel ist. Wahrscheinlich nur Alleinreisende Männer.
Außerdem beim Check in wurden mir keine Bons fürs Frühstück gegeben, obwohl gleich bestätigt wurde, dass Frühstück dabei ist. Am nächsten Tag wollte mir der andere Mitarbeiter an der Rezeption mir nur einen Bon geben, dabei hat er wohl gesehen, dass ich für 5 Nächte gebucht habe.
Insgesamt für japanische Standards sehr schlechtes Preis-Leistung Verhältnis.

2026-05-26 via Nuitee
K
Katrina couple au
8
Great location in Osaka in a comfortable hotel with good breakfast choices
Pros:

The sunny room and the wonderful public outside bath

2026-05-26 via Nuitee
N
Neale couple ie
9
2026-05-26 via Nuitee
V
Valerie family_with_children us
10
2026-05-26 via Nuitee
A
Asia couple it
10
Ottimo
Pros:

Ottima posizione è bellissima la struttura anche la camera spettacolare molto grande e pulitissima la onsen molto bella e grande soprattutto la parte esterna riscaldata

Cons:

Peccato per la onsen che era un casino era pieno di bambine che si tuffavano e giocavano nella piscina,completamente inadatto non trovo sia giusto l’accesso ai bambini proprio perché non ha più senso come spa non è una piscina .

2026-05-26 via Nuitee
E
erez solo_traveller il
8
2026-05-26 via Nuitee
N
Neale couple ie
9
2026-05-26 via Nuitee
B
Beyhan couple nl
9
Schoon en ruime hotelkamer met een centrale ligging in Osaka
Pros:

Ruime kamer met een supercentrale ligging in Osaka. Glico sign en winkelstraten waren op 5 minuten loopafstand en veel restaurants/uitgaansgelegenheden in de buurt. Ondanks dat het hotel erg centraal was gelegen, was het rustiger rondom het hotel. Op 1 minuut loopafstand een 7-Eleven, FamilyMart en Lawson, wat ook erg gunstig was. Metrohaltes op 2 minuten loopafstand, dus dat was met de koffers ook prima te doen.

2026-05-25 via Nuitee
K
Karamfila family_with_children gb
8
Pros:

Loved the spa

Cons:

It was a bit noise at night as very lively area but otherwise great location

2026-05-25 via Nuitee
A
Atahan family_with_children ae
7
2026-05-25 via Nuitee
D
Davis couple br
8
2026-05-24 via Nuitee