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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Non-smoking throughout
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Kid meals
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Kids' outdoor play equipment
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Outdoor furniture
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Television in common areas
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Free wired internet
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Playground on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
Review Highlights
Categories
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Property Description
Stunning Waterfront Views
Luxurious Accommodations
Indulge in comfort with flat-screen TVs, coffee machines, and outdoor seating areas in all rooms. Relax in private en-suite facilities with complimentary bathrobes and slippers.
Convenient Location
Explore Cornwall easily with a nearby train station and bus stop. Discover Penzance and Falmouth a short drive away. The Old Quay House offers a serene escape with easy access to nearby attractions.
Book now to experience a tranquil stay at The Old Quay House and immerse yourself in the beauty of Hayle Tidal Estuary Nature Reserve.
Please note that both the 'Double or Twin Room with Bathroom' , 'Deluxe double or twin room with sea view and 'Superior Double or Twin Room' require a 24H notice to update bed configuration.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
Children from 1 year old to 9 years old stay for £35 per person per night when using an existing bed.
Children from 10 years old to 16 years old stay for £45 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff and location.
Our double sea view room or ‘garden lodge’ as it was described, was in a block of 3 overlooking the tidal estuary. It was compact with en-suite compact shower room but very well equipped with tea, coffee, biscuits, coffee machine, fridge with milk and bottled water, bathrobe, iron and ironing board. It was nicely laid out, very clean and extremely comfortable. We had a great sleep! The owners had even provided an RSPB bird book and binoculars which as it is close the RSPB reserve with bird life outside your door you can sit at the bistro table and chairs and see what birds are nearby. There are bigger superior rooms available if you want more space. Our room was absolutely fine for our couple of nights. I noticed that when outside you can hear some road noise and of course the birds but inside the lodge you couldn’t hear anything so was very peaceful. Excellent little information book provided offering extras if needed like grab rails if unsteady and information on door widths etc. Not seen this before so was impressed by the thought put into this. No breakfast provided but Birdies bistro was about 5 mins walk and residents get 10% discount. St Erth railway is close by providing park and ride train to St Ives every half hour. All in all a great couple of nights stay whilst in the area.
Nothing.
I liked the estuary
Quiet location. Nice room with a bath. Good restaurant.
Sink much too small in tye bathroom.
Everything
Nothing To say
It was an enjoyable stay with nice rooms. Has a good evening meal with them. Sadly they do not provide a breakfast onsite though do offer a 10% discount at a local facility.
Great location with good facilities to relax
Stunning view of the tidal estuary from our room and shared patio
We really liked the location overlooking the wetlands nature reserve and its centrality as a base to explore. Our room was large and comfortable and we found our stay very relaxing.
The food in the restaurant was quite expensive for what it was.
Very good location
Room very cramped. No space for chairs. No breakfast available. Shower needed deep clean.
The location is beautiful. My second visit. Room. Was nice
Ideal location for watch the wildlife on the esterary.
Good size room, nice bed and shower.
Abit noisy and fridge is noisy.
Perfect location next to the estuary, and on a good day, it was a great spot for an evening drink or early morning coffee. Dinner was OK. Room comfortable and also located right on estuary.
We had a slight problem with the blinds in our room which we struggled to fix ourselves, and when seeking help from the hotel staff, it turned out they'd all gone home by 9:30pm - something which we weren't told about at check-in. Whilst we fixed the blinds outselves, any thoughts of a late night drink by the estuary were dashed. Room price was a little high also, possibly opportunisticly so due to the temporary heatwave, and hence I wouldn't consider it great value for money.
Local to everything
For £350 for two nights, this stay did not meet expectations. The “double bed” was actually two single beds pushed together, which was very uncomfortable. The WiFi was extremely poor throughout our stay. There was also no iron or ironing board in the room on arrival. Staff later provided an iron, but still no ironing board.
Additionally, the estuary shown in the property pictures had no water in it during our stay, which was quite misleading compared to the advertised images.
Amazing location, room was beautiful right at the front, restaurant staff were friendly and had a great sense of humour. Loved the coffee facilities.
No onsite breakfast facilities despite having a restaurant on site. Lots of cobwebs in the room.
The Place
The price
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