Hotel Cuéntame

Hotels
7.9 (888 reviews)
Condes de Castilfale, 1 , Burgos , es

Children allowed

Facilities

Non-smoking rooms
Restaurant
Tour desk
Packed lunches
Shared lounge/TV area
Shuttle service (additional charge)
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good food
Cons:
Location issues
Lack of amenities

Categories

Cleanliness
7.99
General sentiment indicates cleanliness is satisfactory, though some reviews mention cleanliness issues with amenities.
Service
8.46
Numerous reviews praise the friendliness and attentiveness of the staff.
Location
7.5
Some reviews mention that the location is a bit far from the city center.
Room Quality
7.95
Both positive and negative sentiments about room quality, although overall improvements in the room have been noted.
Amenities
6.98
Several mentions of lacking amenities such as shampoo, impacting overall satisfaction.
Value for Money
7.94
Adequate quality for the price suggested a good value overall.
Food and Beverage
8.49
Feedback highlights good service at the restaurant and the quality of food.
Overall Experience
7.86
General consensus aligns with the overall rating; people found their expectations met or exceeded.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:40

Property Description

Unique Location in University Area: Hotel Cuentame is situated in the vibrant university area of Burgos, right next to the picturesque Parral Park and a short 5-minute drive from the charming old town.

Vintage Decor with Antique Motorbikes: Experience a blend of modern comfort and nostalgia as the hotel features antique motorbikes as part of its unique decoration, adding a touch of retro charm to your stay.

Convenient Amenities and Nearby Attractions: Enjoy modern heated rooms with all essential amenities, a delightful café-bar, and a restaurant offering delicious dining options. Plus, with a tour desk and key attractions like Las Huelgas Monastery and Burgos Cathedral just a stone's throw away, your stay at Hotel Cuentame promises both convenience and exploration.

Book your stay now at Hotel Cuentame for a memorable experience in Burgos!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 5 years old and over stay for € 18 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 888 reviews
Cleanliness: 7.99
Service: 8.46
Location: 7.5
Room Quality: 7.95
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.86
K
Klaus-Holger solo_traveller de
8
2026-04-08 via Nuitee
R
Raúl couple es
10
2026-04-07 via Nuitee
J
José Armando solo_traveller es
10
2026-04-07 via Nuitee
P
Pedro couple pt
8
Agradável, bom relação preço qualidade.
Pros:

Preço, localização (20 minutos a pé por uma zona agradavel) , estacionamento fácil, silêncioso. Pode se tomar o pequeno almoço no café onde é a receção, muito em conta

Cons:

Nada a referir

2026-04-07 via Nuitee
P
Patricia couple es
6
2026-03-29 via Nuitee
J
JARUDI solo_traveller es
9
2026-03-28 via Nuitee
P
Peter solo_traveller gb
9
2026-03-25 via Nuitee
C
Carlos couple es
9
2026-03-25 via Nuitee
C
Carlos solo_traveller es
9
2026-03-25 via Nuitee
F
Francisco extended_group es
8
2026-03-24 via Nuitee
F
frutos solo_traveller es
10
2026-03-22 via Nuitee
A
Antonio solo_traveller es
9
Muy bien pero tienen que mejorar los colchones
Pros:

Limpieza, atención y ubicación.

Cons:

La comodidad y tamaño de colchones y camas.

2026-03-22 via Nuitee
J
Jacinto solo_traveller es
10
2026-03-06 via Nuitee
J
Javier couple es
7
2026-03-03 via Nuitee
J
José B.Perez couple es
10
2026-03-02 via Nuitee
P
Petry couple es
7
2026-02-10 via Nuitee
E
Eduardo Ortega solo_traveller es
10
2026-01-28 via Nuitee
J
JORGE solo_traveller es
8
2026-01-28 via Nuitee
S
SANTIAGO solo_traveller es
5
Buenas relación calidad precio
Pros:

Personal amable, habitación grande, buena ubicación, la calefacción funcionaba muy bien

Cons:

Camas muy blandas. Insonorización muy mala, se oye tanto las otras habitaciones como el bar de debajo.
Realmente no es un hotel, es un bar/restaurante con unas cuantas habitaciones arriba.no hay recepción.

2026-01-23 via Nuitee
G
goilon solo_traveller es
8
Pros:

La chica que me atendió y la tranquilidad

Cons:

La cama un poco blanda

2026-01-22 via Nuitee