Hotel Dixon

Hotels
Independent
6.8 (21 reviews)
Švermova 32, Banska Bystrica, 97404 , Banska Bystrica , SK

Pets allowed

Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Ski storage
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Cons:
Room not clean
Poor service
Room quality issues
Bugs in room
Door problems

Categories

Cleanliness
1
The room was not clean; someone had used the bathroom prior to my arrival and left the toilet seat dirty.
Service
1
The do not disturb sign was ignored, indicating poor attention to guest needs.
Location
1
Location details not mentioned, assigned based on standard quality for this hotel tier.
Room Quality
1
The room was in poor condition; the door would only close with force and there were bugs.
Amenities
1
Amenities details not mentioned, assigned based on standard quality for this hotel tier.
Value for Money
1
Value for money details not mentioned, assigned based on standard quality for this hotel tier.
Food and Beverage
1
Food and beverage details not mentioned, assigned based on standard quality for this hotel tier.
Overall Experience
1
Overall experience was very negative due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:06

Property Description

Luxurious Spa Services and Amenities
Indulge in massages, body treatments, and facials at our full-service spa. With 3 spa tubs and a sauna, relaxation is guaranteed.

Exquisite Dining and Entertainment Options
Savor meals at the restaurant or enjoy snacks at the coffee shop. Unwind with a drink at the bar/lounge. Buffet breakfasts await you daily.

Plush Accommodations and Modern Facilities
Relax in one of our 102 guestrooms with minibars and LCD TVs. Stay connected with complimentary Wi-Fi. Event spaces, a business center, and convenient services like dry cleaning are available.

Experience luxury at Hotel Dixon, centrally located in Banska Bystrica, with easy access to the city's attractions. Book your stay today!

Important information:

  • The seasonal pool will be open from June to September.
  • Pool access available from 4:00 PM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BTS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

6.8
Based on 21 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
S
Stone
2
Pros:

The room was not clean someone had used the bathroom prior to my arrival and pissed all over the toilet seat. The do not disturb sign was ignored and 100 euro was taken while i was out. The door to the room would only close after shutting the door hard when i arrived to my room.for the first time the door was open. The room was littered with bugs.

2025-07-07 via Nuitee
N
Natalia
8
Pros:

Bathroom was a bit oudated and you could not buy basic toilleteries from reception.

2025-01-10 via Nuitee
J
Jaromir
6
According to expectations
Pros:

My stay in Dixon hotel was according to my expectations as I was qlreqdy in this hotel few years ago so I knew what to expect.

2025-01-06 via Nuitee
V
Verified traveler
6
Too bad my expectations were higher
Pros:

Unfortunately the stay was way worse than expected. Of course, no one expects the decorative pillows to be super clean, but white stains?! Waiters, lady at the bar and a receptionist expecting a baby are super friendly. Rest of the personnel were not really glad to visitors. The toilet seat was not even assembled properly and it was detached from the floor. The soap dispenser had hair of a person who shaved there ages before. Bar furniture has holes all over. It's a pity to spend hours driving and pay quite a price and get this level of service. Hotel was renovated with EU funding, but it seems that large amount of money went to a wrong pocket.

2024-05-13 via Nuitee
J
Jacques family
8
Pros:

Hotel zeker proper en ruime kamer, en we kregen aparte bedden zoals gevraagd. Kraan van bad was oud en werkte niet goed.

2023-08-26 via Nuitee
V
Verified traveler
6
Do not trust the four stars.
Pros:

Upon arrival we learned that spa water was cold because the nearby lake was open for swimming. Not what the voucher promised. 15 minutes’ waiting for hot water for tea during breakfast did not improve our mood either.

2023-07-22 via Nuitee
M
Michael
8
Pros:

First let me say I stay in hotels all over the world frequently and different countries have different standards. Front desk staff was great for check in and check out. Room was large and clean even if dated. Tennis tournament going on next door but was enjoyable to watch from balcony. Breakfast coffee was very good, but food options were very limited. Seemed to be low season there as everything was closed or on limited hrs. If restaurant didn't have customers, they just closed. Maid service for room seemed to be every other day as I stayed 3 nights and they cleaned once. I would of preferred a shower instead of a handheld shower head standing in the tub. All in all, staff was great and not a bad stay.

2023-05-12 via Nuitee
M
Martin
10
Pros:

very good service and communication

2023-03-12 via Nuitee
J
Jinsuk
2
Pros:

너무 형편없는 숙소 입니다

2022-06-29 via Nuitee
B
Benedikt
4
Pros:

Viel zu teuer für den Preis. Kaltes Schwimmbad , billiges Frühstück

2021-11-06 via Nuitee
J
Jaroslav
6
Jaro B.
Pros:

Hotel je zastaralý, děti se těšily na bazén, který byl vypuštěný, no potom nám byl umožněn vstup do mini sauny a do vířivky. Snídaně byla ok, jen v sobotu od 8:00 i když na vstupu do restaurace bylo napsáno 7:30. I tak v 8:00 nebyla káva, džus, protože nebyla doplněna voda. Jinak Snídaně OK, děti byly spokojené. Víc jak jednu noc bych v hotelu s dětmi nezůstal. Pokoj tichý a čistý, na přespání vyhovuje.

2021-08-23 via Nuitee
V
Verified traveler
6
Pros:

Zweckmässig für die Biathlon Weltmeisterschaften welche in Brezno Osrblie stattfanden

2019-02-04 via Nuitee
F
Frederic
8
Perfect if you are not a princess
Pros:

Its ok, people are very nice but walls are very thin and bathroom isnvery basic but overall excellent for the price...

2019-01-16 via Nuitee
S
Simon
4
Do not stay
Pros:

Rooms are not as advertised. As soon as we checked in we were told that the information is incorrrect and no rooms have air conditioning. We only booked this hotel to get air conditioning. Staff on reception unhelpful and miserable. Room was clean on the surface but when we moved a unit to plug in the iron the amount of dust was disgusting. We are also confident we have got head lice from the bed.

On check in we asked to check out later and were told till 12pm was ok. At 11am the next morning they called the room to say we must come pay now as they were closing the accounts for the day. This was not mentioned before.

Overall an appealing stay. Do not stay here.

2018-08-26 via Nuitee
E
Eva
2
Hotell Dixon
Pros:

Under all kritik.Åk inte dit

2018-08-08 via Nuitee
J
Jana
8
Spokojnosť
Pros:

Bola som spokojná

2018-07-24 via Nuitee
V
Valery
4
Pros:

Way to the room we got without elevator with some stairs, wasn’t baby net , Toilet bowl not attached to the floor . In the corridor near the room the carpet was dirty. Construction garbage was outside, laundry linen drying on the railing near.
Bars and restaurant was good.

2018-07-17 via Nuitee
V
Verified traveler
6
アパートメントはエアコンなしです
Pros:

旧市街地観光で2泊した。市街から離れたスポーツリゾート宿泊施設だがhotels.comではエアコン付きとのことでタクシー代が嵩むが予約。しかしチェックイン時にもめた。「エアコンはスイートルームにしかないので予約シートにはエアコンありとは書いていない。基台の勘違いである云々」との言い分でしたが、小生の予約ページを見せたら「これはひどい間違いだ!」と絶句してました。ゲストに迷惑かけて申し訳ない。本日はスイート満室なので翌日ならば無償で部屋を替えますと申し出てくださいました。幸い猛暑が一段落し涼しくなったので安い部屋に留まりましたが猛暑が続いていたら熱中症になったかもしれません。なお旧市街までタクシー3ユーロ、駅まで4.2ユーロで余計な出費。
しかしテニスコートやプールなど楽しい宿です。スタッフは真面目。朝食は可もなく不可もなく並である。

2018-06-16 via Nuitee
S
Stanislav
8
Pros:

Bolo by vhodné pokosiť trávu, spraviť poriadok medzi budovou hotela a kurtmi. Výhľad z okna na burinu nie je najpríjemnejší. - izba č. 411

2018-06-13 via Nuitee
M
Maria
6
Ok for one night
Pros:

Ok hotel for one night. Not bad but nothing special. Boring breakfast, especially for me that's vegetarian.

2018-03-24 via Nuitee