Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly and helpful staff
Comfortable rooms
Good breakfast
Cons:
High cost for short stays
Service can be slow at times

Categories

Cleanliness
9.43
Spacious rooms, really clean having all the amenities.
Service
9.9
Friendly helpful staff and accommodating service.
Location
9.94
Convenient for the airport and good location for transit.
Room Quality
9.39
Comfortable and spacious with good amenities.
Amenities
9.42
Well equipped hotel with many facilities.
Value for Money
8.38
Considered somewhat high for short stays.
Food and Beverage
8.93
Excellent breakfast options available.
Overall Experience
9.8
Overall a great hotel experience during transit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Amenities
The Crowne Plaza Nairobi Airport boasts a spa centre, sauna, and fitness centre for ultimate relaxation. Guests can unwind by the year-round outdoor pool or enjoy a meal at the on-site restaurant.

Modern Comforts
Each room is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests are pampered with plush bathrobes and slippers for a truly comfortable stay.

Convenient Location
Located at Jomo Kenyatta International Airport, this hotel offers free airport shuttle services. With nearby attractions like Nextgen Shopping Mall and Capital Centre, the Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Nairobi Airport for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2695 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.8
L
Lovise couple no
10
2026-04-04 via Nuitee
L
Lovise couple no
10
2026-04-04 via Nuitee
J
Julia couple gb
9
2026-04-03 via Nuitee
L
Laura couple ch
9
Perfekt gelegen neben dem Flughafen, gratis Flughafen Shuttle 1x Stunde, sehr gutes Essen, freundliches Personal
2026-04-03 via Nuitee
M
Mark couple za
10
Pros:

A fabulous one night lay over before travelling the next day. The room was perfect. Breakfast was one of the best buffet spreads I've ever seen. Every one of the staff were exceptional.

Cons:

Nothing

2026-04-03 via Nuitee
I
Ivan solo_traveller gb
9
I very exceptional hotel
Pros:

Clean hotel and well laid out

2026-04-02 via Nuitee
E
Edward couple us
10
It was a very peaceful and pleasant stay
Pros:

Cleanliness and comfort

Cons:

None

2026-04-02 via Nuitee
M
maxine solo_traveller gb
8
I always enjoy my stays at this hotel. Always a welcome destressing time often after a long trip 🙂
Pros:

I love it’s convenient location the the terminal. The rooms are lovely, the staff friendly and helpful and restaurants and bars very nice

Cons:

The ground floor room I had this time was a little bit noisy at times but nothing too bad.

I was surprised to be approached at the roof top bar by a young lady looking for ‘business’ of some kind with me. There were two of them at the bar all evening clearing looking for business and I’m surprised the Crowne Plaza allows this. It was a bit uncomfortable.

2026-04-02 via Nuitee
T
Tinopiwanashe solo_traveller gb
10
2026-03-31 via Nuitee
I
Ian couple za
10
2026-03-31 via Nuitee
G
Georges family_with_children cd
7
2026-03-30 via Nuitee
J
Julie couple fr
10
2026-03-30 via Nuitee
D
David couple gb
10
Lovely friendly hotel. Good size clean rooms. Had everything we needed before our flight home.
Pros:

It was clean and safe. Friendly staff. Good food. Close to airport with a shuttle going every hour.

2026-03-29 via Nuitee
D
David family_with_children gb
10
2026-03-26 via Nuitee
B
Beth solo_traveller gb
8
2026-03-26 via Nuitee
B
Brett family_with_children au
9
Pros:

Nice and close to airport with free airport shuttle after arriving at 23.00hrs
Pool bar was still open at 24.00hrs
Safe and secure.

Cons:

Was only there 1 night as we left early next morning for safari.
Maybe could include breafast as this is extra

2026-03-25 via Nuitee
T
tina couple gb
10
Excellent staff
Pros:

Great staff , excellent location

Cons:

Buffet food was not good

2026-03-24 via Nuitee
F
fiona couple gb
9
Pros:

Convenient location to the airport

Cons:

Staff very polite and allowed us to leave our bags on the return flight 2 weeks later

2026-03-24 via Nuitee
M
Marc couple gb
7
2026-03-23 via Nuitee
V
Volodymyr couple ua
10
2026-03-23 via Nuitee