Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly and helpful staff
Comfortable rooms
Good breakfast
Cons:
High cost for short stays
Service can be slow at times

Categories

Cleanliness
9.43
Spacious rooms, really clean having all the amenities.
Service
9.9
Friendly helpful staff and accommodating service.
Location
9.94
Convenient for the airport and good location for transit.
Room Quality
9.39
Comfortable and spacious with good amenities.
Amenities
9.42
Well equipped hotel with many facilities.
Value for Money
8.38
Considered somewhat high for short stays.
Food and Beverage
8.93
Excellent breakfast options available.
Overall Experience
9.8
Overall a great hotel experience during transit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Amenities
The Crowne Plaza Nairobi Airport boasts a spa centre, sauna, and fitness centre for ultimate relaxation. Guests can unwind by the year-round outdoor pool or enjoy a meal at the on-site restaurant.

Modern Comforts
Each room is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests are pampered with plush bathrobes and slippers for a truly comfortable stay.

Convenient Location
Located at Jomo Kenyatta International Airport, this hotel offers free airport shuttle services. With nearby attractions like Nextgen Shopping Mall and Capital Centre, the Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Nairobi Airport for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2852 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.8
A
Arya0909 • Family • United Kingdom
10
Good Hotel
Pros:

Wonderful stay, rooms were clean and comfortable. The staff are friendly and welcoming. K9 was good.

2026-05-09 • via Tripadvisor
K
Kawuki-Tyndall • solo_traveller • gb
10
Perfect for an early flight!
Pros:

Excellent and friendly staff, super helpful and they made my stay very pleasant. Early shuttle was efficient and quick.

2026-05-09 • via Nuitee
E
Esther • couple • nl
1
2026-05-08 • via Nuitee
Z
Zain • couple • ae
8
2026-05-08 • via Nuitee
M
Mounissa • solo_traveller • fr
9
2026-05-08 • via Nuitee
C
Chhotalal • couple • ke
10
Very convient location for air travellors at odd times
Pros:

Very happy to be received at the airport and dropped , The shuttle drivers are very polite

2026-05-07 • via Nuitee
G
Georges • couple • za
9
Pros:

Close to airport, big rooms, restaurants

Cons:

Expensive food prices

2026-05-06 • via Nuitee
H
Huretha • family_with_children • za
10
2026-05-06 • via Nuitee
L
Lucas • couple • fr
9
Excellent hôtel tout prêt de l’aéroport
Pros:

Gentillesse et professionnalisme du Personnel

2026-05-06 • via Nuitee
S
Salim • solo_traveller • ke
10
2026-05-06 • via Nuitee
A
Arie • couple • nl
6
Niks bijzonders
Pros:

Schoon

Cons:

Ongezellig en geen lekker eten

2026-05-06 • via Nuitee
R
roger • solo_traveller • za
1
Cons:

room was below the gym and was noisy until midnight

2026-05-06 • via Nuitee
C
Chehineze • solo_traveller • fr
10
Pros:

This hotel has an outstanding level of service, this is thanks to the staff which is very caring and super efficient. Very comfy rooms. Super Easy pick-up from the airport.

2026-05-05 • via Nuitee
B
Bettina • solo_traveller • de
9
2026-05-05 • via Nuitee
I
Ian • couple • ke
8
Very happy all round.
Pros:

Everything we wanted for a stopover.

Cons:

All good

2026-05-04 • via Nuitee
S
SkipinPS • Friends getaway
10
First class hotel that does not disappoint!
Pros:

Comfortable, first class hotel that is conveniently located 5 minutes from the airport terminal. This is our second stay at in less than a month, and we can’t imagine staying anywhere else. The staff is incredible. Everyone is so helpful and accommodating. A special thanks goes to Elizabeth, Grace, Peter, Vincent and so many more special people who made our stays enjoyable.

2026-05-03 • via Tripadvisor
E
Emilie • solo_traveller • fr
10
Parfait
Pros:

Top

Cons:

Rien

2026-05-03 • via Nuitee
S
Sarah • solo_traveller • fr
10
Tudo perfeito!
Pros:

Passei uma noite no hôtel em trânsito entre voos. Tudo correu super bem. Tive transporte gratuito para o hotel, os funcionários são simpáticos e prestáveis, a comida deliciosa! Dormi super bem porque os quartos são escuros e com insonorização. Fiquei com vontade de voltar para visitar o Kenya e aproveitar mais das comodidades do hôtel.

2026-05-02 • via Nuitee
G
Georgie • couple • gb
10
2026-05-02 • via Nuitee
P
priscillaECP • Solo travel
10
take this option !
Pros:

Very conveniently located near the airport—ideal for late arrivals (I arrived at 1am). The airport pickup was punctual and smooth.

Breakfast is included, and Mary/Maria 🫶 provided such warm and attentive service she really made the experience special.

The room was clean, and I felt safe traveling solo as a woman. While it’s a small hotel, it meets all the essential needs

2026-05-01 • via Tripadvisor