Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly and helpful staff
Comfortable rooms
Good breakfast
Cons:
High cost for short stays
Service can be slow at times

Categories

Cleanliness
9.43
Spacious rooms, really clean having all the amenities.
Service
9.9
Friendly helpful staff and accommodating service.
Location
9.94
Convenient for the airport and good location for transit.
Room Quality
9.39
Comfortable and spacious with good amenities.
Amenities
9.42
Well equipped hotel with many facilities.
Value for Money
8.38
Considered somewhat high for short stays.
Food and Beverage
8.93
Excellent breakfast options available.
Overall Experience
9.8
Overall a great hotel experience during transit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Amenities
The Crowne Plaza Nairobi Airport boasts a spa centre, sauna, and fitness centre for ultimate relaxation. Guests can unwind by the year-round outdoor pool or enjoy a meal at the on-site restaurant.

Modern Comforts
Each room is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests are pampered with plush bathrobes and slippers for a truly comfortable stay.

Convenient Location
Located at Jomo Kenyatta International Airport, this hotel offers free airport shuttle services. With nearby attractions like Nextgen Shopping Mall and Capital Centre, the Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Nairobi Airport for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2695 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.8
J
Joy couple zw
10
Absolutely wonderful
Pros:

I arrived late from London and the shuttle was waiting for me. Quick check in and they upgraded me to a suite. It was wonderful and I was so grateful. My connecting flight was only at lunchtime the next day so I had a leisurely breakfast and delicious coffee. The hotel staff were so friendly and kind. The room/suite was great and so quiet. I had such a good nights sleep. I regularly come to this hotel en route to London. This was a wonderful return visit.

2026-03-21 via Nuitee
M
Malcolm couple za
9
Brilliant will definitely use again
Pros:

Close to airport, reliable shuttle

2026-03-21 via Nuitee
C
Caro solo_traveller fr
10
Très bel établissement !
Pros:

Tout

Cons:

Rien

2026-03-20 via Nuitee
A
Anne solo_traveller us
9
2026-03-19 via Nuitee
K
Kim couple nl
8
2026-03-19 via Nuitee
O
Olivia family_with_children us
10
Pros:

We needed a place to rest and freshen up before a midnight flight, and this hotel could not have been a better choice for those 9 hours! It was bright, spotless, and had everything we needed. 24/hour dining, hot showers, comfy beds for a nap, and such amazing and friendly staff. Everything was great. When it came time to leave for the airport there was an hourly shuttle that took us and our departure was smooth. If I'm flying in an out of Nairobi again, I will definitely choose this!

Cons:

nothing :)

2026-03-19 via Nuitee
E
Edward couple gb
10
2026-03-18 via Nuitee
M
Mikalia solo_traveller us
10
Would highly recommend!
Pros:

Very friendly staff, free shuttle to airport, clean and modern rooms, good food, and nice lounges.

Cons:

Nothing

2026-03-17 via Nuitee
D
Dr Lucy King solo_traveller gb
10
2026-03-17 via Nuitee
H
harriet couple us
10
Pros:

Everything

2026-03-16 via Nuitee
M
Marisol couple nl
9
Pros:

-Ideal for spending a day waiting for your flight. Only a 6-minute drive to the airport, including a free shuttle.
-Pleasant, clean and luxurious stay; 24/7 gym and a nice swimming pool.
-The buffet exceeded expectations, with live cooking.

Cons:

- Expensive by Kenyan standards
- The pool deck is a bit small; not enough spots in the sun

2026-03-16 via Nuitee
J
Jens couple de
9
Eine sehr positive Erfahrung
Pros:

Das Personal hat durch Freundlichkeit hervor gestochen. Vielen Dank.

2026-03-15 via Nuitee
C
clara solo_traveller nl
10
2026-03-15 via Nuitee
P
Paul solo_traveller nl
8
2026-03-15 via Nuitee
N
Nuno couple ao
8
2026-03-15 via Nuitee
T
timothy couple gb
8
Great friendly caring hotel where the staff would go that extra mile for you.
Pros:

The staff. For helpful and supportive

2026-03-15 via Nuitee
C
Clive couple gb
8
2026-03-13 via Nuitee
K
Kerry family_with_children au
8
Pros:

Nice rooms

Cons:

Wifi worked well in the room but dropped out in the cafe. Ordered room service and was told order would be delivered in 25mins. One hour later phoned again and order was delivered in 10mins.

2026-03-13 via Nuitee
H
Helen family_with_children ke
10
Pros:

Super hotel in a convenient location.
Bed was sooo comfy

2026-03-13 via Nuitee
G
Glenice solo_traveller au
8
2026-03-13 via Nuitee