Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location to airport
Friendly and helpful staff
Comfortable rooms
Good breakfast
Cons:
High cost for short stays
Service can be slow at times

Categories

Cleanliness
9.43
Spacious rooms, really clean having all the amenities.
Service
9.9
Friendly helpful staff and accommodating service.
Location
9.94
Convenient for the airport and good location for transit.
Room Quality
9.39
Comfortable and spacious with good amenities.
Amenities
9.42
Well equipped hotel with many facilities.
Value for Money
8.38
Considered somewhat high for short stays.
Food and Beverage
8.93
Excellent breakfast options available.
Overall Experience
9.8
Overall a great hotel experience during transit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:57

Property Description

Luxurious Amenities
The Crowne Plaza Nairobi Airport boasts a spa centre, sauna, and fitness centre for ultimate relaxation. Guests can unwind by the year-round outdoor pool or enjoy a meal at the on-site restaurant.

Modern Comforts
Each room is equipped with a flat-screen TV, private bathroom, and cozy seating area. Guests are pampered with plush bathrobes and slippers for a truly comfortable stay.

Convenient Location
Located at Jomo Kenyatta International Airport, this hotel offers free airport shuttle services. With nearby attractions like Nextgen Shopping Mall and Capital Centre, the Crowne Plaza is the perfect choice for both leisure and business travelers.

Book your stay at Crowne Plaza Nairobi Airport for a memorable and convenient experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for US$30 per person per night when using an existing bed.
    People no matter the age stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2639 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.8
M
Max couple gb
9
Pros:

We only stayed the 1 night but it was perfectly enjoyable experience. Clean rooms, friendly staff

Cons:

N/A

2026-02-14 via Nuitee
L
Laura solo_traveller us
8
Comfortable and attractive surroundings; staff above average and excellent.
Pros:

Staff extremely professional and helpful, at front desk, housekeeping, everywhere I went. Above-average hotel staff all around.

Cons:

The pool is really small; when I went to use it, it was overflowing with people, crowded and complete chaos.

2026-02-14 via Nuitee
C
Chris couple gb
9
2026-02-13 via Nuitee
C
Cornelia couple nz
4
Very disapointing ... swimming pool looked dirty, they didn't have change at the pool bar when we wanted to pay ca
Pros:

The bed and bathroom

Cons:

Near the airport

2026-02-13 via Nuitee
W
Wojciech family_with_children pl
8
2026-02-13 via Nuitee
A
Andrew couple gb
8
Pros:

Good breakfast but a bit pricey.

2026-02-12 via Nuitee
P
Paul couple gb
10
Loved it
Pros:

Close to the airport with free shuttle
Room was clean and comfortable
We didn’t have a full meal but costs were very reasonable
Staff were very helpful and friendly

Cons:

Our room was number 1004 and lots of early morning noise

2026-02-12 via Nuitee
P
Per solo_traveller se
9
Great place to stay close to airport. Worth the price considering free shuttle and well organized pick up at terminal. M
Pros:

Very convenient location at JKIA. Well organized free transfer from terminal. Great rooms, clean and good beds.

2026-02-11 via Nuitee
M
Marco couple gb
9
2026-02-11 via Nuitee
M
Marco couple gb
9
2026-02-11 via Nuitee
H
Helena couple se
10
Pros:

Bra läge för tidigt flyg. Shuttlebus till flygplatsen utan extra kostnad. Välstädat rum med bred säng.

2026-02-11 via Nuitee
D
Denzel couple au
10
2026-02-10 via Nuitee
R
Ross family_with_children gb
9
2026-02-09 via Nuitee
S
Sarah solo_traveller gb
6
Very convenient for the airport
Pros:

Great shuttle bus and prompt email responses - very professional

Cons:

The pool was closed with no notice and this was the main reason that I booked the hotel

2026-02-09 via Nuitee
S
Sirus couple ch
6
Pros:

Airport transfer included every hour, efficient and friendly.

Cons:

We got the first room in the corridor. Unfortunately, the corridor has a wooden door that makes a loud noise each time someone enters or exits the corridor. We got full exposure to this from our room, which was very annoying when trying to sleep.

2026-02-09 via Nuitee
J
James couple gb
6
2026-02-08 via Nuitee
O
Olivia solo_traveller gb
9
2026-02-08 via Nuitee
E
Ewout couple nl
9
Pleasant overnight stay near airport with friendly staff and well organised airport transfer
Pros:

Friendly and helpful staff; well organised, airport transfers

Cons:

nothing

2026-01-31 via Nuitee
A
Anine couple ae
9
Was a lovely stay, and the most welcoming people I have ever met in a country.
Pros:

The property was nice and close to the airport and the shuttle helped so much!

Cons:

Everything was super nice

2026-01-31 via Nuitee
V
Vivienne solo_traveller gb
10
2026-01-31 via Nuitee