Arrow Hotel

Hotels
8.9 (547 reviews)
509 South 9th Avenue , Broken Bow , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Issues with cleanliness
Inconsistent service

Categories

Cleanliness
7.88
Some reviews mentioned issues with dirt and cleanliness in the room.
Service
9.25
Overall, staff were described as friendly and helpful, but there was one mention of rude service.
Location
9.39
Multiple reviews praised the excellent location and convenience.
Room Quality
8.84
Rooms described as comfortable, though some noted they were looking a bit old.
Amenities
8.87
General mention of decent amenities, including breakfast.
Value for Money
9.23
Several reviews indicated the price was reasonable and good value for the quality.
Food and Beverage
8.88
Good breakfast options mentioned, with some food issues reported.
Overall Experience
8.85
Overall a positive experience, highlighted by charm and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:40

Property Description

Luxurious Amenities
Arrow Hotel in Broken Bow offers a range of luxurious amenities, including a fitness centre, restaurant, bar, and free WiFi. The rooms are elegantly furnished with a seating area, flat-screen TV, and private bathroom stocked with complimentary toiletries.

Convenience at Your Fingertips
For added convenience, select rooms feature a kitchenette with a stovetop. Guests can also take advantage of the business centre, vending machines, and 24/7 reception services. Multilingual staff are ready to assist you at any time during your stay.

Prime Location
Conveniently situated near Kearney Regional Airport, Arrow Hotel provides easy access for travelers. Book your stay now and experience the perfect blend of comfort and convenience at Arrow Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNK

Location

Guest Reviews

8.9
Based on 547 reviews
Cleanliness: 7.88
Service: 9.25
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.23
Food and Beverage: 8.88
Overall Experience: 8.85
R
Ronda • extended_group • us
9
Pros:

Quant little town. Friendly service, clean.

2026-09-08 • via Nuitee
R
Roger • couple • us
9
2026-09-07 • via Nuitee
L
Lorenzo • couple • it
7
2026-08-31 • via Nuitee
F
Frederick • couple • us
10
Very good, enjoyed the place, service and personnel
Pros:

Breakfast was good and provided what we needed, laid out nicely

Cons:

The lock on our door did not work properly.

2026-08-30 • via Nuitee
P
Pamela • couple • us
10
Love the Arrow Hotel and The Bonfire Grill!
Pros:

This was our 4th time staying at the Arrow. We love it! The rooms are beautiful and clean, however, most people will never stay there as Broken Bow Nebraska is not exactly a tourist destination. We try to arrange our route to stay there on our cross country drives. The Bonfire restaurant, located in the historic part of the hotel, has amazing food

2026-08-28 • via Nuitee
W
William • couple • us
1
The property was lacking, the staff did try to fix the situation but didn’t, and then Booking.com was totally unhelpful
Pros:

Location and ambiance of the restaurant. We did not eat there this time. We have stayed there before and the breakfast was outstanding. Can’t comment on how it is now.

Cons:

When we got to our room the temperature was 77 in the living area and 75 in the sleeping area. The living area air conditioner was blowing warm air. I talked to the staff and they said they bled the air out of the system and it should eventually cool down. They also brought in a cheap box fan. After three hours there was no change. It was stuffy and uncomfortable. When we tried to take a shower the faucet seemed to be stuck and I was afraid I was going to pull it out of the wall. They did get that resolved but then said the ac could take an eternity to start working. This was unacceptable. It was bad enough the furniture was tired and sagging and the room was past its prime. When we told them the room was not acceptable they said they couldn’t switch us to a different room because we booked through Booking.com. We then decided to cut our losses and go to a different hotel and I honestly figured we would get our most of our money back. Once we were cleared out and I was returning our keys they told us we would have to contact Booking.com to get a refund. I spent an hour at our new place trying to get in contact with some of the 24/7 help advertised on your website but there was no email or phone number available. All I got was a message to login which I had done and a batch of generic and unhelpful FAQ’s. I finally was able to send a message and the AI said it was forwarded to an agent and that’s the last I heard from you until I got the obligatory “How was your stay?” email. Our stay was terrible. Your support was terrible. I think a total refund of our money is appropriate for all of the work we had to go through and according to The Arrow Inn that refund needs to come from you. I await your reply. Thank you

2026-08-27 • via Nuitee
K
Kim • couple • us
9
The staff is friendly and would definitely stay there again. The town was very nice. The hotel also had a restaurant and
Pros:

Very historic. If you sleep hot then the East building is the best. It has better ac than the west building. They also offer a parking garage.

Cons:

Slept hot in the West building had to change to the East building. Took a while to get checked in on our return stay. After half an hour we found out we had to cancel our booking in order to get a new date for our stay. Then the lady gave us the wrong room key so had to swap it out.

2026-08-19 • via Nuitee
H
Hale • couple • us
9
2026-08-19 • via Nuitee
W
Windsor • family_with_children • us
10
I wish I could bottle it up and make it appear in places we stay at regularly.
Pros:

The mattress and pillows were so comfortable. So often we go to hotels where it feels like everything is cheap and 20 years old and in this historic building I was very happily surprised. Good value for the money, clean, and delicious breakfast.

2026-08-19 • via Nuitee
D
Dennis • couple • us
8
Pros:

Excellent

Cons:

We had a little trouble with the air conditioning

2026-08-17 • via Nuitee
C
Cindi • solo_traveller • us
2
2026-08-10 • via Nuitee
K
Kendel • family_with_children • us
10
Pros:

It was a great breakfast and it right there on the site , van testickIt was a great breakfast and it was right there on the site, fantastic.

2026-08-10 • via Nuitee
M
Marilyn • extended_group • us
10
We had a marvelous time. Dusty was awesome as well as her trainer!
Pros:

Breakfast was amazing! The friends I brought to the hotel were AMAZED and want to stay there again next time we come thru on our motorcycles.

2026-08-06 • via Nuitee
P
Pamela • couple • us
7
Great location, clean, good shower.
Pros:

The breakfast was fresh, well stocked and hot.

Cons:

Would have liked to see fresh fruit, and marmalade or jelly other than sugar free would be good, nut not a deal breaker

2026-08-05 • via Nuitee
T
TATSURO • family_with_children • jp
8
2026-08-03 • via Nuitee
R
Rose • solo_traveller • us
7
2026-08-03 • via Nuitee
D
David • solo_traveller • us
8
2026-07-18 • via Nuitee
M
Miller • couple • us
8
This was a very nice hotel and we enjoyed it.
Pros:

The location was great and easy to walk around town. We were there for a family reunion in Callaway, so we left early and came back late. The chairs were nice to sit in, relax, and have coffee. The hotel was in good condition, and I wish we could have stayed in the town longer and tried your restaurant.

Cons:

The bathroom door needs to be oiled. It squeaked each time it was opened and closed. The bed was a little harder than I like, but my husband liked it. We do not care for the Folgers coffee. Coffee from Costco is good.

2026-07-18 • via Nuitee
K
Kerry • solo_traveller • us
10
Very nice, wouldn’t hesitate to stay there again
Pros:

Its history

2026-07-04 • via Nuitee
P
Paula • couple • us
3
I stay here once a year but not next year.
Pros:

Nicely appointed and restored.

Cons:

Room was dirty

2026-07-01 • via Nuitee