Arrow Hotel

Hotels
8.9 (535 reviews)
509 South 9th Avenue , Broken Bow , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Issues with cleanliness
Inconsistent service

Categories

Cleanliness
7.88
Some reviews mentioned issues with dirt and cleanliness in the room.
Service
9.25
Overall, staff were described as friendly and helpful, but there was one mention of rude service.
Location
9.39
Multiple reviews praised the excellent location and convenience.
Room Quality
8.84
Rooms described as comfortable, though some noted they were looking a bit old.
Amenities
8.87
General mention of decent amenities, including breakfast.
Value for Money
9.23
Several reviews indicated the price was reasonable and good value for the quality.
Food and Beverage
8.88
Good breakfast options mentioned, with some food issues reported.
Overall Experience
8.85
Overall a positive experience, highlighted by charm and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:40

Property Description

Luxurious Amenities
Arrow Hotel in Broken Bow offers a range of luxurious amenities, including a fitness centre, restaurant, bar, and free WiFi. The rooms are elegantly furnished with a seating area, flat-screen TV, and private bathroom stocked with complimentary toiletries.

Convenience at Your Fingertips
For added convenience, select rooms feature a kitchenette with a stovetop. Guests can also take advantage of the business centre, vending machines, and 24/7 reception services. Multilingual staff are ready to assist you at any time during your stay.

Prime Location
Conveniently situated near Kearney Regional Airport, Arrow Hotel provides easy access for travelers. Book your stay now and experience the perfect blend of comfort and convenience at Arrow Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNK

Location

Guest Reviews

8.9
Based on 535 reviews
Cleanliness: 7.88
Service: 9.25
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 9.23
Food and Beverage: 8.88
Overall Experience: 8.85
D
David solo_traveller us
8
2026-07-18 via Nuitee
M
Miller couple us
8
This was a very nice hotel and we enjoyed it.
Pros:

The location was great and easy to walk around town. We were there for a family reunion in Callaway, so we left early and came back late. The chairs were nice to sit in, relax, and have coffee. The hotel was in good condition, and I wish we could have stayed in the town longer and tried your restaurant.

Cons:

The bathroom door needs to be oiled. It squeaked each time it was opened and closed. The bed was a little harder than I like, but my husband liked it. We do not care for the Folgers coffee. Coffee from Costco is good.

2026-07-18 via Nuitee
K
Kerry solo_traveller us
10
Very nice, wouldn’t hesitate to stay there again
Pros:

Its history

2026-07-04 via Nuitee
P
Paula couple us
3
I stay here once a year but not next year.
Pros:

Nicely appointed and restored.

Cons:

Room was dirty

2026-07-01 via Nuitee
P
Pete extended_group us
10
2026-06-27 via Nuitee
M
Martha couple us
9
We will return
Pros:

Great all service hotel with a good restaurant in the hotel. Good location near the town square

Cons:

Air conditioning was not functioning well.

2026-06-24 via Nuitee
J
Jackie solo_traveller us
2
Extremely poor customer service, no AC
Pros:

Breakfast

Cons:

Booked room for 2 nights. Air conditioning did not work. Checked in and turned on AC. Returned several hours later, and the room was still 75⁰.
We called down to complain and the desk clerk said they knew our floor was having trouble with the AC. They didn't even have a fan available for us to use. Room only had 3 large towels, so we asked for more. We also asked for clean bedding after the first night. Got back to our room and the bed was made, bedding was not clean. And our dirty towels were still on the bathroom floor and no clean towels. We also had asked for clean bedding and extra towels not once, but twice. And both times we spoke to the same desk clerk. We checked out early and asked for a discount, but the desk clerk said because we booked the room through booking.com, no discount could be given. I'll never stay there again.

2026-06-22 via Nuitee
D
David solo_traveller us
10
Pros:

Warm staff ..the two Jordans at the front desk

2026-06-20 via Nuitee
T
Todd extended_group us
9
I would stay there again because it was so cool
Pros:

It was very spacious and pretty cool

Cons:

The air conditioning in the heat did not work in the living room and kitchen area. The hot water in the shower was very poor.

2026-06-20 via Nuitee
A
Abdul couple us
1
Very disappointing.We sat down for a dinner meal. We asked the waitress what was good she recommended the Prime Rib and
Pros:

Nothing

Cons:

There was nothing magical or good about this property. We stayed in the old section because we were told it was booked through 3rd part ( booking.com) and could not be changed. We were handed keys that looked like they were made when the hotel was built.

2026-06-15 via Nuitee
K
K.L. couple us
10
Fantastic place, exceptional price
Pros:

EVERYTHING! This place was amazing! I loved everything about it! The location, the staff, the decor, our room, it was just a really neat place! Jordan checked us in with no problems. She was exceptionally nice, explained the layout of hotel and what all was going on. Our room was like a small apartment! Living room, kitchen, bedroom was separate. VERY NICE! I loved the decor of the whole place. I can see why it is on the national historical registry. The restaurant in the hotel was good. I loved the food, the staff was friendly. It was in a great location too.

2026-06-09 via Nuitee
J
Jane couple us
10
Welcoming, comfortable, convenient
Pros:

I was in the newer section and I was impressed how they had kept the decor in line with the older, historic side

Cons:

Nothing to say here

2026-06-09 via Nuitee
C
Camille couple us
10
Clean, comfortable, large rooms with great food, drinks & breakfast, at a great price.
Pros:

We love this hotel and we stay here every time we travel thru Nebraska. We especially love staying in the rooms in the original hotel because they are large apartments that have complete kitchens with full-size appliances, dining rooms, living rooms and separate bedrooms/baths. They are clean, comfortable and quiet. The restaurant and pub are on-site and have wonderful food and drinks. And the complimentary breakfast buffet is delicious and plentiful. This hotel is a great value at a great price., normally the best in town!

Cons:

Nothing.

2026-06-01 via Nuitee
R
Randy couple us
7
Bed was good but ac was not good.
Pros:

Location

Cons:

No nightstand by bed to put glasses etc on, ac was bad it was 80+ when we checked in and was still only 75 when we checked out

2026-05-29 via Nuitee
J
Jens solo_traveller us
2
Pros:

The location was good.

Cons:

Our room was next to housekeeping with people in there all night, banging around and doing laundry all night. (NO SLEEP)

2026-05-28 via Nuitee
C
Charles couple us
9
2026-05-27 via Nuitee
C
Cyrus family_with_children us
7
Pros:

Great staff, waitresses. One out of two meals was good.

Cons:

Cramped,outdated room.Free breakfast was dismal.Steaks tough ,baked potato was cold.

2026-05-26 via Nuitee
R
Ragnhild couple us
8
Great location and a kitchenette was a bonus.
Pros:

Great location and having a separate sitting area was great.

Cons:

It was worn. Carpets were vacuumed but along the walls was a thick layer of dust.

2026-05-25 via Nuitee
R
Roland extended_group us
8
Pros:

An older but charming facility. The kitchenette had a little bit of a food smell, but didn’t penetrate to the back bedroom. Beds were very comfortable.

2026-05-23 via Nuitee
D
Donna solo_traveller us
9
Pros:

Love the historical aspect if the hotel. Staff was very friendly.

Cons:

Bed was a bit small, but otherwise very comfortable.

2026-05-20 via Nuitee