Sorrento Hotel & Restaurant

Hotels
8.2 (2213 reviews)
196 Cherry Hinton Rd , Cambridge , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room decor outdated
Some amenities not working

Categories

Cleanliness
8.51
The hotel is always clean and comfortable.
Service
8.68
Staff always helpful and friendly.
Location
8.52
Perfect location for visiting nearby attractions.
Room Quality
7.77
Room was a good size, but decor could use updating.
Amenities
8
Included a jacuzzi and sauna, but had some issues.
Value for Money
7.76
Stay felt overpriced compared to other hotels.
Food and Beverage
8.21
Excellent breakfast selection.
Overall Experience
8.18
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Authentic Italian Restaurant and Free Parking
Experience a taste of Italy at Sorrento Hotel & Restaurant with our authentic Italian restaurant and enjoy the convenience of free on-site parking.

Comfortable Rooms with Modern Amenities
Indulge in our cozy rooms equipped with a TV, in-room safe, trouser press, and complimentary tea and coffee. Upgrade to a room with a spa bath for added luxury.

Convenient Location and Nearby Attractions
Explore Cambridge's historic city centre and visit the University Botanic Gardens just a short walk away. With Cambridge Lakes Golf Course and the airport nearby, there's plenty to see and do.

Book now for a delightful stay at Sorrento Hotel & Restaurant!

Important information:

All payments regarding the restaurant must be paid to the restaurant directly.

Guests who wish to dine on site are kindly asked to book a table prior to arrival.

The property will not serve Full English/Irish breakfast on December 25.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 2213 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.52
Room Quality: 7.77
Amenities: 8
Value for Money: 7.76
Food and Beverage: 8.21
Overall Experience: 8.18
T
Tom Keeper couple gb
8
2026-03-21 via Nuitee
P
Patricia couple gb
7
Pros:

Staff very pleasant .Good price. Excellent for Addenbrooke's hospital. Free parking. Certainly happy to stay there again

Cons:

At 9a.m they had run out of some breakfast things but when I asked things were replenished.
Hooks on bathroom door would have been good.

2026-03-21 via Nuitee
B
Beverley solo_traveller gb
9
Pros:

Close to PAPWORTH , car parking , very clean

2026-03-21 via Nuitee
V
valesca couple gb
10
Couldn’t have been better looked after. Great staff. Friendly, attentive and seemed to really care about their customers
Pros:

Cosy, friendly, great access, parking

2026-03-20 via Nuitee
G
GARY solo_traveller gb
10
Excellent!
Pros:

Lovely hotel, staff polite and extremely helpful. Will return again in the future. Great breakfast!

Cons:

There was nothing i didn't like.

2026-03-19 via Nuitee
I
Ian solo_traveller gb
10
2026-03-19 via Nuitee
S
Shani solo_traveller gb
9
Pros:

Excellent location.
Clean, comfortable room.
Restaurant good.

2026-03-18 via Nuitee
R
Ryan couple gb
9
Amazing and would stay again.
Pros:

Very friendly staff and felt the Italian culture as soon as we walked into the hotel. Food was delicious too.

Cons:

The room we stayed in was a bit dated but non the less others will love this.

2026-03-15 via Nuitee
D
Debra couple gb
7
2026-03-14 via Nuitee
H
Hilmar solo_traveller gb
3
Quick check-in, horrible check-out
Pros:

Quick check in, room was fine

Cons:

Had to rush out in the morning to go to the hospital and forgot to checkout, the employee ran outside to stop my car and was mad at me for not checking out properly and not telling them I was skipping breakfast. Why would I tell anyone about breakfast in the first place? Either I show up or not, even when not checked out. Also I was fully paid up online, you could've seen I was gone when cleaning the room and that would've been it, and in any case you had my phone and email for any follow ups. I found this ridiculous.

2026-03-13 via Nuitee
J
John couple gb
9
Great stay
Pros:

Great, friendly staff
Comfy bed
Good breakfast choice

2026-03-13 via Nuitee
M
Michael solo_traveller gb
7
Met my needs as my wife was in Addenbrooke's hospital and hotel was only 5 minutes away
Pros:

Bedroom was a double which was an unexpected bonus as I had booked a single

Cons:

Shower was very poor in regard to flow - no more than a very light spray - also took a very long time to get hot

2026-03-11 via Nuitee
B
Branko solo_traveller gb
10
all OK
Pros:

breakfast, room, bed

Cons:

no comments

2026-03-10 via Nuitee
C
christopher couple gb
10
2026-03-10 via Nuitee
C
Christina couple gb
10
A Gem of a Hotel to which we look forward to Returning
Pros:

The hotel was spotlessly clean, bright and comfortable. That my request for a bath was possible, so that I could soak after a day's walking, was wonderful. Every single staff member was exceptional being welcoming, friendly, helpful and attentive. Rarely do you find such professionalism and commitment. Breakfasts were a delight, an array of cereals and cold platter with a cooked breakfast to follow, the best poached eggs I've had for ages! We loved that this was an independent family run restaurant and enjoyed the authentic and tasteful Italian vibe. We enjoyed the location of the hotel; enabling us to walk to the Botanic Gardens via Bateman Road and in the opposite direction to Mill Road with its multitude of independent cafes and restaurants. Throughout our stay we were assisted by reception (Elliot) who gave us directions and help whenever needed. We also enjoyed the local stores and cafes in close proximity to the hotel. We didn't have the opportunity to try the restaurant at the hotel but we understand its pizza's are exceptional and we look forward to our return in order to sample these! Thank you to the team at the hotel you were great and to Raf in particular, for helping us with our car!

2026-03-09 via Nuitee
C
Courtney couple us
9
Pros:

Excellent service and breakfast, very kind staff

Cons:

Room could have been a little cleaner, not sure they vacuumed

2026-03-09 via Nuitee
R
Rebecca couple gb
9
2026-03-08 via Nuitee
N
Nicola couple gb
10
Ideal location for us as we were going to see a band at the Cambridge junction and it was only a 10 minute walk away👍
Pros:

Lovely family run hotel all really friendly too
Location was perfect for us too
Breakfast was wonderful too with a lovely selection of food and everything was outstanding
My husband loved seeing the scooters in the hotel
Would definitely stay again!

Cons:

Nothing

2026-03-08 via Nuitee
J
Jill solo_traveller gb
9
Only stayed one night but a positive experience
Pros:

Very friendly and helpful staff especially the lady at breakfast.

Cons:

Relaxing hotel

2026-03-07 via Nuitee
M
Matthew solo_traveller gb
6
2026-03-05 via Nuitee