Sorrento Hotel & Restaurant

Hotels
8.2 (2455 reviews)
196 Cherry Hinton Rd , Cambridge , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room decor outdated
Some amenities not working

Categories

Cleanliness
8.51
The hotel is always clean and comfortable.
Service
8.68
Staff always helpful and friendly.
Location
8.52
Perfect location for visiting nearby attractions.
Room Quality
7.77
Room was a good size, but decor could use updating.
Amenities
8
Included a jacuzzi and sauna, but had some issues.
Value for Money
7.76
Stay felt overpriced compared to other hotels.
Food and Beverage
8.21
Excellent breakfast selection.
Overall Experience
8.18
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:23

Property Description

Authentic Italian Restaurant and Free Parking
Experience a taste of Italy at Sorrento Hotel & Restaurant with our authentic Italian restaurant and enjoy the convenience of free on-site parking.

Comfortable Rooms with Modern Amenities
Indulge in our cozy rooms equipped with a TV, in-room safe, trouser press, and complimentary tea and coffee. Upgrade to a room with a spa bath for added luxury.

Convenient Location and Nearby Attractions
Explore Cambridge's historic city centre and visit the University Botanic Gardens just a short walk away. With Cambridge Lakes Golf Course and the airport nearby, there's plenty to see and do.

Book now for a delightful stay at Sorrento Hotel & Restaurant!

Important information:

All payments regarding the restaurant must be paid to the restaurant directly.

Guests who wish to dine on site are kindly asked to book a table prior to arrival.

The property will not serve Full English/Irish breakfast on December 25.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8.2
Based on 2455 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.52
Room Quality: 7.77
Amenities: 8
Value for Money: 7.76
Food and Beverage: 8.21
Overall Experience: 8.18
S
Stephen couple gb
10
2026-08-29 via Nuitee
L
Lindsay couple gb
9
Cleanliness, convenience and congeniality all in one
Pros:

Location, staff and attitudes of everyone…very smiley welcoming people. Nothing is too much trouble

Cons:

Nothing really

2026-08-27 via Nuitee
J
jamila solo_traveller fr
4
Pros:

le personnel était gentil et serviable

Cons:

l'aspect viellot de la chambre, l'odeur dans la chambre, le bruit (chambre au rdc qui donne sur la terasse), mauvaise luminosité dans la chambre

2026-08-27 via Nuitee
G
Giovanni911 solo_traveller it
10
Pros:

Il ristorante è impressionante il cibo buonissimo

Cons:

Niente

2026-08-27 via Nuitee
M
Motunlayo solo_traveller gb
9
Pros:

The staff were very pleasant. Really accomodating and helpful. Thand you so much Fernando.

Cons:

Nothing

2026-08-26 via Nuitee
L
Lance solo_traveller gb
7
Pros:

Location was ideal. Close to frequent bus service to the center.
Roomy car park.
Nice room with comfy bed
Clean and spacious bathroom.

Cons:

Poor breakfast experience on the first morning. Slightly improved on the Sunday.
For example, most items on the hot buffet had either not been replenished or were cold. Although food choice was available on the second day, coffee was luke warm at best. Restaurant staff seemed disorganized, with little customer service.

2026-08-25 via Nuitee
K
Kathleen solo_traveller gb
9
Welcoming and efficient staff, attractive and original decor, and delicious dinner.
Pros:

Delicious fresh fruit salad and yoghurt

Cons:

The lock on the bedroom door needed attention.

2026-08-23 via Nuitee
N
nancy solo_traveller gb
10
Very comfortable
Pros:

Good location

Cons:

Nil

2026-08-22 via Nuitee
N
Neil Adams solo_traveller gb
10
Pros:

Great friendly helpful staff.

2026-08-21 via Nuitee
J
Joanne solo_traveller gb
6
Hotel in the right location, clean but otherwise run of the mill.
Pros:

Room in a quiet location.

Cons:

Breakfast lacklustre.

2026-08-18 via Nuitee
M
M Neacy solo_traveller gb
8
The team and evening meal were lovely but..
Pros:

The team were lovely, very responsive and helpful. The restaurant served really good evening meals that tasted great and generous proportions.

Cons:

Breakfast was not good, it is out sourced and not cooked by the hotel team. Food was hot but taste less with bendable sausages.
It's a shame because the evening meal was lovely.
The water pressure in the showers needs boosting, it has very little pressure; we had two rooms and both with the same low pressure.

2026-08-17 via Nuitee
G
Gouy solo_traveller fr
9
Pros:

Personnel très gentil et serviable

Cons:

En été, sans climatisation, il fait chaud dans la chambre.

2026-08-17 via Nuitee
D
Dennis couple gb
10
Would stay again
Pros:

Staff helpful

2026-08-17 via Nuitee
M
MARCO couple it
8
Sentiti come a casa
Pros:

Accoglienza tipica della gente del sud Italia. Cibo e colazione ottimi. Avevo qualche dubbio sul materasso del letto e invece si e' rivelato comodissimo. Ringrazio Pino per le indicazioni su come passare una spledida giornata ad un'ora da Londra!

Cons:

Vista l'incredibile bolla di calore che ha ristagnato per tutta l'estate nel sud dell'Inghilterra, un ventilatore in camera avrebbe aiutato

2026-08-16 via Nuitee
B
Brian solo_traveller us
5
Decent Location, Though Rooms Were Not Comfortable
Pros:

Decent location to stay and to get to the sites I wanted to visit on this trip, with many good restaurants within walking distance.
The hotel’s restaurant and staff were pretty good.

Cons:

The bed’s mattress was very, very firm, borderline uncomfortable, which made sleep difficult. The shower was very small and difficult to enter / exit, with the shower water pressure near nonexistent.
And FWIW the rooms lacked air conditioning.

2026-08-16 via Nuitee
P
Penny couple gb
8
Comfortable
Pros:

Clean friendly hotel

Cons:

The hot water didn’t work on the first night but was sorted by staff the following day

2026-08-16 via Nuitee
R
Rob solo_traveller nl
6
2026-08-15 via Nuitee
K
Keith couple gb
10
2026-08-14 via Nuitee
C
cazanne solo_traveller gb
9
2026-08-13 via Nuitee
V
Valerie couple gb
8
Perfect location next to the bus stop,ample parking at hotel.Every thing we needed for a short stay.
Pros:

The bed was very comfy,the room was adequate for a 2 night stay,a nice large bathroom with plenty of hot water.
There was a good selection of food for breakfast and the evening restaurant was excellent and the staff were very welcoming.

Cons:

Perhaps the ambient food at breakfast could have been covered up.

2026-08-12 via Nuitee