Holiday Inn Express & Suites - Brighton South - US 23 by IHG

Hotels
Holiday Inn Express
8.6 (324 reviews)
6910 Whitmore Lake Road , Brighton , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Cleanliness issues
Room maintenance needed
Noisy at night

Categories

Cleanliness
7.79
Some reviews mention that the hotel was not as clean as expected and had a musty smell.
Service
9.76
Multiple reviews highlight the friendly and accommodating staff, with excellent service noted.
Location
8.8
Positive comments about the great location, with proximity to event venues.
Room Quality
8.25
Rooms were generally comfortable, though some were described as run down.
Amenities
8.28
Decent amenities provided, including a free breakfast, but some issues with pool heating.
Value for Money
8.74
Very little mention of value, but overall experiences seem to justify the stay.
Food and Beverage
8.29
Breakfast options were noted positively, though some items were less satisfactory.
Overall Experience
8.86
General satisfaction expressed in reviews despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:58

Property Description

Convenient Location:
Situated in Brighton, Holiday Inn Express & Suites - Brighton South - US 23 is close to Ann Arbor Hands-On Museum and other attractions, offering easy access to nearby landmarks.

Modern Amenities:
This 2-star hotel boasts a fitness centre, free WiFi, and a sun terrace for guests to unwind. With concierge services and a snack bar, the hotel ensures a comfortable stay for all visitors.

Business-Friendly Services:
Ideal for business travelers, the hotel features a business centre and a 24-hour front desk. Whether for work or leisure, guests can enjoy the convenience of these additional services.

Book your stay at Holiday Inn Express & Suites - Brighton South - US 23 for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 324 reviews
Cleanliness: 7.79
Service: 9.76
Location: 8.8
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
S
Steven family_with_children us
7
Pros:

Room was comfortable

Cons:

Waiting for the front desk staff to show up during the mornings and evenings.

2026-03-16 via Nuitee
A
Amber solo_traveller us
6
2026-03-15 via Nuitee
R
Rachel family_with_children us
5
It wasn’t the best experience for a busy weekend.
Pros:

The location was good.

Cons:

The shower was not warm and would be cold at times. We were told we could hang out in the banquet room as we reserved it but then kept being told we had to leave. Also was tried to be charged again after I told front desk I paid online and had my email confirmation and also see another charge for $4.00 on my card and not sure what it’s for.

2026-03-10 via Nuitee
R
Royce family_with_children us
8
2026-03-08 via Nuitee
L
Linda family_with_children us
10
Pros:

Clean a good location.

Cons:

Had to get coffee pot from desk not in the room

2026-01-31 via Nuitee
J
Joshua family_with_children us
9
2026-01-29 via Nuitee
R
Rosemary family_with_children us
5
2026-01-28 via Nuitee
G
Gottschalk family_with_children us
10
2026-01-28 via Nuitee
R
Rosemary family_with_children us
5
Pros:

staff was friendly

Cons:

trash under bed from trash still in waste basket from previous people. facet In bathtub would not turn off all the way water dripped all night. reported to front desk at checkout hopefully it got cleaned throughly and repaired

2026-01-28 via Nuitee
R
Ronda couple us
8
2026-01-26 via Nuitee
T
Tara family_with_children us
8
2026-01-19 via Nuitee
J
Jennifer family_with_children us
8
2026-01-19 via Nuitee
E
Emily couple us
10
2026-01-19 via Nuitee
W
W Michael couple us
3
Very bad!!!!
Pros:

Room was very noisy. There was no room service for clean toilets or making bed. The sink was plugged and water was very slow down the drain.Staff was not very helpful.

Cons:

Stayed at another hotel

2026-01-19 via Nuitee
E
Elizabeth family_with_children us
5
Pros:

Free breakfast with decent option

Cons:

Pool was not heated and was freezing cold. Room faced the highway and the traffic noise was very loud. Bathroom towels were stained

2026-01-19 via Nuitee
S
Steven couple us
10
2026-01-19 via Nuitee
D
dana couple us
3
Not a usual Holiday Inn stay
Pros:

Location

Cons:

Bathroom was dirty. Water in bathroom was yellow and drained very slow in tub and sink. Bathroom floors were dirty. Floor boards in bathroom had a white dust. When we contacted the front desk they provided no explanation or even care to our issue. Yogurt in the provided breakfast was expired. I use holiday inn frequently but will not stay at this hotel again. I never write reviews, especially bad ones, but this stay was different, i felt dirty in my own room.

2026-01-18 via Nuitee
J
Jack couple us
10
2026-01-17 via Nuitee
T
Tiffany family_with_children us
4
Wouldn’t recommend and won’t be back.
Pros:

The gentleman who checked us in was very nice and apologetic for the circumstance—one of the only positive things we have to say about our experience. Conveniently located near complex and food.

Cons:

When we arrived, the lobby was super loud with obnoxious parents and kids so it was very, very hard to hear the person at the desk (not really something they can control but still very frustrating after a long day and at 8:30pm). We reserved a room with two queen beds: the first room we were given we went to and all the mattresses were stripped off the beds and sat up against the wall with linens lying in the bathroom. Proceeded back to the front desk where we were told there was no one to clean that room, the man could not leave the front desk, and unfortunately they did not have any more rooms with two queen beds but a room with a king bed and sofa sleeper. It wasn’t ideal but we could not cancel or we would lose all of our money and was not offered a discount or price adjustment. We got up to the room, I was looking forward to soaking in a tub to find there was only a walk-in shower. We pulled out the sofa sleeper for our daughter and found hard nut shell casings and candy under the sofa cushions. 🤮 Finally, we needed Ice for my daughter’s knee and the ice machine on our floor was broken. Went down to the front to find out if they had other machines and was told there was only one in the whole building that was working, the others were broken. This stay was really disappointing for having such a high rating and being conveniently located to the athletic facility we would be playing at. Next time, I will pay the extra money and go elsewhere. Also very surprising for a holiday inn.

2026-01-17 via Nuitee
R
Ronda couple us
10
2026-01-15 via Nuitee