Holiday Inn Express & Suites - Hendersonville SE - Flat Rock by IHG

Hotels
•
Holiday Inn Express
9.2 (346 reviews)
107 Upward Crossing Dr. , Flat Rock , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Noisy room
Cleaning issues

Categories

Cleanliness
8.51
Most reviews mention cleanliness positively, but there are concerns about lingering odors and issues during renovations.
Service
9.98
Many guests praised the friendliness and helpfulness of the staff, indicating an above-average service experience.
Location
9.02
Location is convenient, directly off the interstate, though some noise from nearby traffic was noted.
Room Quality
8.47
Room quality varies; cleanliness is generally positive, but problems such as an uncomfortable mattress were reported.
Amenities
9
Basic amenities met expectations; however, some guests noted issues like an unworking coffee maker.
Value for Money
9.46
Given the overall experience, most guests felt they received good value for their stay.
Food and Beverage
9.51
Breakfast received positive feedback, although a few specific improvements were suggested.
Overall Experience
9.68
Overall, guests had a positive experience, despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:57

Property Description

Convenient Location:
Situated in Flat Rock, just 46 km from the renowned Biltmore Estate, Holiday Inn Express & Suites offers easy access to popular attractions.

Modern Amenities:
Enjoy a refreshing dip in the seasonal outdoor pool, stay active at the fitness centre, and benefit from free WiFi throughout the property.

Business-Friendly Services:
With a 24-hour front desk, business centre, fax, and photocopying facilities, this non-smoking hotel caters to both leisure and business travelers.

Book your stay at Holiday Inn Express & Suites - Hendersonville SE - Flat Rock for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 16, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 346 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.68
L
Lea • solo_traveller • ca
9
Pros:

Location. Pleasant people, Breakfast

2026-04-25 • via Nuitee
K
Karen • couple • us
9
2026-04-14 • via Nuitee
J
jena • couple • us
9
A.M.A.Z.I.N.G!! Thank you for a comfortable place to stay on our trip!
Pros:

The breakfast was amazing-so many choices! The room was clean! The elevator and hallways were clean. The cleaning staff was very friendly and helpful when we needed more towels! The shower pressure was fantastic!!!!!

Cons:

The shower door in our room was broken and it was VERY difficult to get open and closed.

2026-04-14 • via Nuitee
V
Victoria • couple • us
10
2026-04-13 • via Nuitee
C
Chrissy • family_with_children • us
10
Pros:

Very friendly and clean. Free to relax and enjoy the area.

2026-04-02 • via Nuitee
H
Hoover • solo_traveller • us
9
2026-03-28 • via Nuitee
L
Linda • solo_traveller • us
9
2026-03-28 • via Nuitee
T
Terrie • extended_group • us
9
Pros:

Coffee was wonderful! Ate a bagel and sausage!! Wonderful!

Cons:

TV was hard to figure out

2026-03-22 • via Nuitee
C
Carla • couple • us
8
2026-03-09 • via Nuitee
B
Brad • couple • us
8
2026-03-03 • via Nuitee
E
Eugene • solo_traveller • us
10
2026-02-27 • via Nuitee
W
William • couple • us
10
2026-02-10 • via Nuitee
M
Maureen • couple • us
10
Great value. Highly recommended.
Pros:

Staff was very friendly. Great breakfast.

2026-02-08 • via Nuitee
D
Donna • couple • us
9
2026-01-21 • via Nuitee
B
Branden • family_with_children • us
10
2026-01-20 • via Nuitee
R
Rick • family_with_children • us
10
2026-01-20 • via Nuitee
B
Bruce • solo_traveller • us
10
Great value for the price.
Pros:

The breakfast was good!

Cons:

Nothing.

2026-01-20 • via Nuitee
K
Kerley • couple • us
9
2026-01-19 • via Nuitee
C
Caitlyn • couple • us
10
Perfect
Pros:

The facility was so clean and tidy

2026-01-19 • via Nuitee
F
Felton • couple • us
10
Stay was great. Awesome breakfast!!
2026-01-19 • via Nuitee