Holiday Inn Express & Suites - Carrollton West by IHG

Hotels
•
Holiday Inn Express
8.3 (274 reviews)
1545 U.S. Highway 27 , Carrollton , US
+1 770-809-7100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very friendly, accommodating staff
Clean, nicely decorated rooms
Comfortable beds
Welcoming, beautiful property
Outdoor BBQ grill available
Helpful breakfast attendant
Relaxing stay; guests would return
Cons:
Inconsistent breakfast quality (gravy, frozen pastries, hard muffin, bad-tasting juices)
At least one instance of room not finished cleaning on arrival (required room change)

Categories

Cleanliness
8
Rooms generally noted as clean, though one guest reported their room had not been finished cleaning on arrival and required a room change.
Service
9.2
Staff repeatedly described as very friendly, helpful and accommodating; specific staff (Matina, Lucrezia) were praised.
Location
8.3
Standard quality for this hotel tier
Room Quality
8.8
Comfortable beds and nicely decorated rooms; guests found stays relaxing and enjoyable.
Amenities
8.6
Amenities noted include an outdoor BBQ grill and a well-maintained breakfast area; property described as beautiful and welcoming.
Value for Money
8.3
Standard quality for this hotel tier
Food and Beverage
6.3
Mixed feedback: some guests praised the breakfast, but a guest reported poor breakfast quality (awful gravy, frozen cinnamon rolls, hard muffin, off-tasting juices); yogurt was noted as acceptable.
Overall Experience
8.9
Overall very positive — relaxing stay, guests said they would definitely stay again and found staff and property welcoming.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Convenient Location
Located in Carrollton, Holiday Inn Express & Suites - Carrollton West offers comfortable 3-star accommodation with free WiFi. Only a short distance from various attractions, guests can easily explore the nearby cities of Newnan and Douglasville.

Modern Amenities
Enjoy a pleasant stay in our air-conditioned guest rooms equipped with a TV, microwave, and private bathroom. Guests can make use of the fitness center, business center, and on-site laundry facilities during their stay.

Exceptional Service
Our 24-hour front desk ensures that guests receive prompt assistance whenever needed. Experience convenience and comfort at Holiday Inn Express & Suites - Carrollton West for a memorable stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.3
Based on 274 reviews
Cleanliness: 8
Service: 9.2
Location: 8.3
Room Quality: 8.8
Amenities: 8.6
Value for Money: 8.3
Food and Beverage: 6.3
Overall Experience: 8.9
J
Jennifer • couple • us
10
I would definitely stay here again. Worth it
Pros:

Everything, staff was very friendly, hotel was nicely decorated, room was clean, breakfast was very good and staff was very helpful and polite. They even have a bbq grill outside to use.

Cons:

I liked everything about the property

2026-10-27 • via Nuitee
M
Mowery • couple • us
9
2026-08-23 • via Nuitee
C
Carol • solo_traveller • us
8
Pros:

Comforting, welcoming. Beautiful property. Staff accommodating

2026-07-20 • via Nuitee
T
Tacosha • family_with_children • us
10
My stay here was so relaxing and I enjoyed myself.
Pros:

Comfortable beds

Cons:

I liked everything

2026-07-14 • via Nuitee
W
Whitney • solo_traveller • us
9
2026-07-13 • via Nuitee
R
Robin • solo_traveller • us
10
2026-07-10 • via Nuitee
E
Edna Bowen • solo_traveller • us
10
2026-06-29 • via Nuitee
E
Edna Bowen • solo_traveller • us
10
2026-06-29 • via Nuitee
J
James • solo_traveller • us
10
2026-06-27 • via Nuitee
J
Jarissa • family_with_children • us
9
2026-05-27 • via Nuitee
R
Renae • couple • us
10
Pros:

Matina and Lucrezia were so friendly and helpful! The lady who maintained the breakfast was as well. Great stay!

2026-05-21 • via Nuitee
L
Ledford • couple • us
9
It was fine
Pros:

The breakfast was bad. The gravy was awful, the cinnamon rolls were still frozen, the muffin was very hard. The juices had a bad taste to them. The yogurt was the only thing I enjoyed. Went up the road and ate breakfast.

Cons:

They hadn’t finished cleaning my room when I arrived. Had to change rooms

2026-05-17 • via Nuitee
V
Vanessa • solo_traveller • us
7
2026-05-10 • via Nuitee
T
tummins • couple • us
8
2026-05-04 • via Nuitee
D
DONA • family_with_children • us
10
2026-05-02 • via Nuitee
L
Laurence • solo_traveller • us
10
2026-04-25 • via Nuitee
M
Martha • couple • us
10
2026-04-24 • via Nuitee
O
Olivia • solo_traveller • us
10
2026-04-15 • via Nuitee
T
Tammie • family_with_children • us
10
Our stay was great it was clean and all the staff were very friendly and helpful
Pros:

It was very clean and in a good location

Cons:

Nothing

2026-04-13 • via Nuitee
J
JD_I • family_with_children • us
8
Pros:

Very spacious clean & comfortable

Cons:

The breakfast could have been fresher

2026-03-30 • via Nuitee