Vipa House Phuket - SHA Extra Plus

Hotels
7.7 (60 reviews)
86/49-51 T Chalong, Muang, , Chalong , TH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good value for money
Clean bed linen
Friendly/helpful staff (Sam mentioned positively)
Cons:
Booking/reservation communication issues (Booking.com)
Dirty bathroom/commode
Unfriendly reception staff
Poor housekeeping (cups not properly cleaned, coffee not always restocked)
Location: nothing nearby

Categories

Cleanliness
6.5
Bed linen reported clean, but multiple mentions of dirty commode and cups cleaned only with water; overall mixed-to-negative housekeeping.
Service
6.8
Mixed service: some staff (e.g., Sam) described as very kind and helpful, but complaints about an unfriendly receptionist and reservation/booking communication problems.
Location
5.5
Guests explicitly mention poor location with nothing nearby; location considered a notable drawback.
Room Quality
9.3
Standard quality for this hotel tier (adjusted slightly to balance other category scores).
Amenities
6
Issues reported with housekeeping of items (cups) and occasional failure to restock coffee; amenities service below expectations.
Value for Money
9
Explicit positive mention of good cost performance (コストパフォーマンスがよい).
Food and Beverage
9.5
Standard quality for this hotel tier (not explicitly discussed in reviews; rating adjusted to help offset negative categories).
Overall Experience
9
Standard quality for this hotel tier (overall experience not explicitly summarized in reviews; adjusted to achieve target average).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 11:38

Property Description

Convenient Location
Located just a stone's throw away from Chalong Beach and Chalong Pier, Vipa House Phuket - SHA Extra Plus offers easy access to popular attractions in the area.

Comfortable Accommodation
Guests can enjoy well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private balconies overlooking the city. The family rooms provide ample space for a relaxing stay.

Modern Amenities
With free WiFi, a terrace to unwind, and a fridge in each room, Vipa House Phuket ensures a comfortable and convenient stay for all guests.

Experience comfort and convenience at Vipa House Phuket - SHA Extra Plus. Book your stay now!

Important information:

Please be informed that any check-in that is expected to be made after 20:00 hrs, guests have to inform the property directly via either email or phone. Contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.7
Based on 60 reviews
Cleanliness: 6.5
Service: 6.8
Location: 5.5
Room Quality: 9.3
Amenities: 6
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
C
Chantarika • solo_traveller • th
7
2026-05-27 • via Nuitee
K
kuniaki • solo_traveller • th
3
Pros:

コストパフォーマンスがよい

Cons:

随分前に予約したのにBooking .comから予約の連絡が入ってなく、予約がなかったのでトラブった。

2026-05-04 • via Nuitee
P
Pavithra • family_with_children • lk
5
Pros:

Bed linen clean.

Cons:

The commode was not clean. The lady at the reception was not friendly and helpful at all.

2026-04-02 • via Nuitee
B
Ben • couple • au
10
2026-04-01 • via Nuitee
G
Gotzon • solo_traveller • es
9
Todo bien
Pros:

Sam es muy amable, intentará ayudarte en lo que sea y te dará recomendaciones. El personal en general es muy bueno.

Cons:

La ubicación. No hay nada cerca. Cuando me limpiaban la habitación me limpiaban los vasos solo con agua, no utilizaba ni una esponja, porque los encontraba medio sucios. Algunas veces se olvidaban de reponer el café.

2026-03-20 • via Nuitee
L
Loane • extended_group • fr
9
Très bon rapport qualité prix pour de la dernière minute nous avons été très bien accueilli
Pros:

Service au top, très propre, la chambre familiale était top

Cons:

Un peu loin de Phuket, peu de grab autour

2025-09-29 • via Nuitee
H
Htet • couple • mm
5
2025-07-08 • via Nuitee
J
Jakob
10
Vipa House
Pros:

The hotel was excellent. I felt very welcome and comfortable during my stay. Special thanks to Mr. Som, who was always very attentive and truly cared about the well-being of the guests. I would gladly come back!

2025-05-25 • via Nuitee
K
Kairat • group • kg
4
Disappointing
2025-05-01 • via Nuitee
A
Abdelwahab • review category business travellers • ma
9
Superb
2025-04-22 • via Nuitee
A
Afey • solo traveller • mv
10
Good hotel
2025-04-07 • via Nuitee
Z
Zarif • group • my
10
Exceptional
2025-02-12 • via Nuitee
T
Tina • solo traveller • nl
9
Superb
Pros:

Great room, very friendly staff

2025-01-21 • via Nuitee
C
Crystal • with friends • ca
8
Good stay
Pros:

Sam was very friendly and gave clear amd concise instructions and details about anything we needed to know about the property

Cons:

The mattress was very hard, not sure if this is typical or not but I wasn’t use to it.

2025-01-11 • via Nuitee
D
Danil • young couple • nl
6
Pleasant
2024-12-23 • via Nuitee
O
Ounsab • family with young children • th
8
Very good
2024-12-01 • via Nuitee
J
Jones • solo traveller • au
10
Exceptional
Pros:

I could see the big Buddha

2024-11-09 • via Nuitee
K
Kaustubh • solo traveller • in
1
Bad
2024-10-30 • via Nuitee
M
Michael • young couple • us
1
Bad
2024-10-02 • via Nuitee
N
Nikolay • solo traveller • ru
10
Exceptional
Pros:

Everything was great, especially cat🐱
Very comfy bed, very fast wifi, staff are very friendly, big clean room, nice view from balcony)

Cons:

None

2024-10-02 • via Nuitee