Pets allowed

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Free bicycles on site
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Extraordinary staff
Exceptional food and grounds
Cons:
Noise from kitchen in the morning

Categories

Cleanliness
8.51
There was a complaint about noise from the kitchen, which can reflect poorly on cleanliness.
Service
9.98
Staff were extraordinary and very helpful, reflecting high service quality.
Location
9.52
Standard quality for this hotel tier.
Room Quality
8.97
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
9
Standard quality for this hotel tier.
Value for Money
8.96
Standard quality for this hotel tier.
Food and Beverage
9.51
Excellent food was mentioned specifically, indicating high quality.
Overall Experience
9.98
Overall exceptional experience mentioned, reflecting high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:15

Property Description

Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa and make the most of outdoor/indoor pools and tennis courts.

Culinary Delights and Dining Options
Savor Italian cuisine at The Garden House or opt for room service. Unwind with a drink at the bar/lounge.

Convenient Services and Unmatched Comfort
Enjoy complimentary Wi-Fi, concierge assistance, and valet parking. Stay in stylish guestrooms with modern amenities.

Book now to experience luxury and relaxation at Beaverbrook!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9
Based on 20 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.98
R
Roger
10
Pros:

perfect

2025-09-21 • via Nuitee
S
Sheena • partner
10
Pros:

Fantastic service and staff incredibly welcoming and friendly. Beautiful grounds but room was very cold and dim. Heating not working properly, not very warm. Although staff did check it, it wasn’t very warm and a draft coming through. Lighting in the room wasn’t working and then fixed but very dim.

2025-09-21 • via Nuitee
J
john h
10
Pros:

Staff were extraordinary

2025-09-12 • via Nuitee
P
Penelope
10
Exceptional
Pros:

Such fantastic attention to detail, great helpful staff and excellent food. Beautiful grounds and overall exceptional experience.
Thank You

2025-09-04 • via Nuitee
T
Tim
10
Pros:

Absolutely amazing apart from the banging kitchen door under our bedroom when they started preparing breakfast at 7am.

2025-08-03 • via Nuitee
B
Bader • family
10
Pros:

Just a beautiful hotel

2025-07-22 • via Nuitee
J
Jonathan
10
Pros:

Fantastic hotel with an amazing spa

2025-05-17 • via Nuitee
V
Verified traveler
10
mazing all rounder hotel
Pros:

Amazing hotel that offered everything for everyone. The staff are so attentive, the food is delicious. I couldn’t fault it. I have been to stay 3 times and will keep coming back!

2020-08-02 • via Nuitee
S
Siobhan
8
Pros:

Great, if somewhat curtailed stay - due to social distancing measures in relation to the Coronavirus pandemic. Staff incredibly helpful and didn’t charge for our cancelled activities. We’ll be back.

2020-03-19 • via Nuitee
V
Vivian
10
Pros:

Excellent service and an exquisite estate. Perfect getaway from London. Family friendly. However, mattress and bedding were not as comfortable as I hoped. Room can be small in comparison to hotels in the league of Four Seasons. But, will definitely return.

2019-07-25 • via Nuitee
V
Verified traveler
10
Pros:

Decor and feel is awesome, very friendly staff great place

2019-07-20 • via Nuitee
V
Verified traveler • partner
10
Pros:

The property is beautiful and grand, stylish and comfortable. The food was excellent, very nice spa as well.
There were service issues in the main house, mainly slow service in bar. Evening meal in Japanese restaurant was very good but service a bit shambolic..no welcome, no coming to the table to ask if we wanted wine, etc...I felt the waitresses were a bit inexperienced. When they came to the table finally, they just asked if we were ready to order our food. Unfriendly sommelier when I managed to track him down. On the other hand, I could see the top wine sommelier spending a great deal of time with other patrons who clearly knew their wines. Overall though, a lovely special place, and we would return.

2019-02-19 • via Nuitee
J
Jonathan
10
If you can afford it, you won’t be disappointed.
Pros:

Quite simply a faultless experience. Food was superb, their attention to detail second to none, service works class and even didn’t bat an eyelid that we had a two year old and couldn’t have been more helpful. As 5 star hotels go, it is hard to beat.

2019-02-05 • via Nuitee
S
stephanie
10
A hidden gem in the Surrey Down’s
Pros:

We had an overnight stay here as in the area for family business. Lots of local history, stunning views , homely atmosphere, friendly staff and delicious food. The main restaurant is Japanese which isn’t our choice but the garden room offers great Italian / English food with local ingredients and room service menu is good and can be taken in the bar. The breakfast was amazing. The room was very comfortable and well equipped. Spa being built , golf course , activities through the hotel and Lots to do locally . We’ve already booked to go back to make more use of the facilities. Strongly recommended as a special treat.

2018-10-06 • via Nuitee
S
Sonia
8
A luxurious hotel in a beautiful setting
Pros:

We were interested in the history of Beaverbrook and the hotel was full of photographs, paintings and memorabilia, which was fascinating. The house is beautiful and the new décor is lovely.
We had a relaxing time and felt well looked after.
I don't like the habit of not providing a piece of soap. Liquid soap is OK of course but it's lovely in a grand hotel to have a cake of expensive soap.

2018-08-19 • via Nuitee
H
Heather
10
Historic, gorgeous, lovely staff
Pros:

LOVED being here. We will be back as we have family in the area and will be bringing our boys when they open the spa.

2018-07-24 • via Nuitee
L
Lawrence
8
Beautiful hotel to relax - but pricey
Pros:

A beautiful house in a lovely location with friendly the service. Perfect for quiet and relaxation. The garden room dining setting is lovely and the food fresh and tasty. The Japanese restaurant, however, was closed on both days of our stay (Sunday and Monday) and there are no gym or other exercise facilities (yet), despite the hotel website indicating otherwise. The hotel is newly opened and has the potential to be "special". At the current time, with limited service and facilities, the premium pricing (rooms aside, the breakfast was expensive) is not warranted.

2018-02-22 • via Nuitee
R
Rebecca
10
Pros:

I had a fabulous time in a lovely hotel. The history is also amazing and it was great to experience it.

2018-02-20 • via Nuitee
V
Verified traveler
6
Pros:

Disappointed that the website made us believe there was a gym and spa... on closer inspection after check in we do see it’s coming soon... in 5 months! The rooms are very beautiful and luxurious but service let down a few times. Once the gym and pool are up and running, it will be great.

2018-01-12 • via Nuitee
V
Verified traveler
10
Pros:

The only negative was that there were lots of children at breakfast.

2017-09-25 • via Nuitee